When Kendra Grant’s team was charged with designing and delivering learning experiences for 90,000 Walmart Canada associates, she knew as a senior learning-and-design director that the landscape of corporate learning needs was constantly changing. “Over time,” says Grant, now the principal of her own L&D practice, “we acknowledged that many of the problems we saw, such as lack of engagement and lack of retention, were a result of the design process and not the fault of the learners.”
Build a Strong Learning Culture on Your Team
How to help your employees better anticipate, communicate, and meet their upskilling and reskilling needs.
June 06, 2023
Summary.
With the nature of work changing so rapidly, it’s no longer enough just to offer employees opportunities for upskilling and reskilling. Companies also need to help workers become “expert learners” — and a key way of doing that, the learning-and-development expert James McKenna writes, is to follow the principles of the Universal Design Framework for learning, or UDL. In this article, McKenna lays out some of those principles and offers advice to companies who want to make it possible for their employees to become expert learners.
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HBR Learning
Attracting and Cultivating Talent Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Attracting and Cultivating Talent. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Discover how to attract, hire, develop, and keep talented people who will grow and thrive throughout their employee journey.