September, 2013

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The Seven Choices of Exceptional Leaders

Leadership Freak

'#1. Choose to be known for what’s in your heart. Intelligence and skill matter most when they express your heart. Leaders who bypass their heart end up cold. #2. Choose small now. Don’t wait for dramatic. Don’t despise small steps that produce small results. Do something small rather than nothing at all. Small beginnings that […].

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Leadership is a Marathon, Not a Sprint

Kevin Eikenberry

'Two of the most noted races in the track and field world are the 100 meter dash and the marathon. They are on opposite ends of the length spectrum – a sprint of 100 meters and a long trek of 42,195 meters (26 miles, 385 yards). Many times leaders work and act with an incredible […].

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Doug Lipp | Learning From Disney About How To Create A Thriving Workforce

Tanveer Nasser

How does a storied organization like Disney create an engaged, empowered workforce despite the current economic challenges, and what can other organizations learn from their experience? That's the basis of my conversation with international keynote speaker and former Disney executive Doug Lipp in this latest episode of “Leadership Biz Cafe”. Doug began his career at Disney as one of the trainers at the Disney University at Disneyland.

Revenue 52
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Drucker: Treat Employees Like Volunteers

Leadership Freak

'Accept the fact that we have to treat almost anybody as a volunteer. ………………………………………… Peter Drucker I caught an awkward glimpse of myself when I asked my wife, “Would you like me to tell you what I think you should do?” Surprisingly, she said, “No, not really.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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From Negative Feelings to Positive Action.

Leadership Freak

'Without negative feelings you get more of the same. Emotions like sadness, fear, anger, and hatred, typically indicate something’s wrong. Negative emotions challenge. Positive emotions confirm. Stuck-people need more fear and anger, not less. Fear they’ll miss what they love and anger it’s getting away. Transforming negative emotion to positive action: Own Stop blaming.

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How to Become a Leader Before You are One

Leadership Freak

'Don’t tell me what you hope to do.Tell me what you’re doing. Reading and talking are useful, even essential, but experience matters most. Leadership is about practice more than theory. Every leadership behavior can be practiced as a volunteer in a not-for-profit organization. Leadership, like swimming, cannot be learned by reading about it.” Henry Mintzberg […].

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Seven Secrets to Listening When Time is Short

Leadership Freak

'The need to feel important closes ears and open’s mouths. Listening is both humble and humbling. Talking makes you feel important. Listening to others makes them feel important. Seven reasons you don’t listen: Entitled. You deserve it. After all, you’re the boss. Big brain. You know the answer. Quick minds stop listening quickly. Helpless. You’re […].

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How to Make People Feel Powerful

Leadership Freak

'Image source Dominant, controlling leaders complain about helpless followers. They say things like, “No one takes initiative.” The more control you exercise, the less power they feel. The more you say, “No,” the more helpless they feel. The more you rein in the less initiative they take. Controlling leaders: Prefer powerless followers, even though they […].

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How to Rise Above “I’ll do it Myself”

Leadership Freak

'Individual contributors have impact by getting things done. Leaders have exponential impact by getting things done through others. But, it often feels easier to do it yourself. Five reasons it’s easier to do it yourself: Control. Quality. It’s done the way you want it to be done. Scheduling. No relational component. No communication confusion. Three […].

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How Leaders Dilute Their Impact

Leadership Freak

'Image source Brevity increases impact. The Gettysburg address had 267 words, give or take a couple. 50 years ago, Martin Luther King Jr. spoke for about 16 minutes. Who doesn’t remember, “I have a dream.” Managing requires more talking than leading. Technicalities and execution require more words than disruption, encouragement, guidance, and inspiration.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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How to Get Over Yourself

Leadership Freak

'The world is full of leaders who are full of themselves. it’s a real eye-opener when you realize the world doesn’t revolve around you. When you were two years old, you could be the center of attention. But, big boys and girls get over themselves. Self-centered leaders struggle when they aren’t the center of attention. […].

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Lousy Leaders Suck at Difficult Conversations

Leadership Freak

'Lousy leaders build mediocre organizations because they dance around issues. But, remarkable is the result of difficult conversations done skillfully. Mediocrity arrives when difficult conversations are avoided. Why lousy leaders suck at tough conversations? Pretending and transparency: The false face lousy leaders wear invites others to be false too.

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16 Practices that Reignite Momentum

Leadership Freak

'You lost momentum because you did the right thing too long. Momentum never changes until something changes. Igniting momentum requires shifts in attitudes, behaviors, methods, and results. 16 practices to reignite momentum: Celebrate in public. Kick butt and complain in private. Define current reality. Don’t pussyfoot. Use hard data, observable behaviors, and market conditions to […].

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10 Ways to Take a Break at Work

Leadership Freak

'Take a short break and restore your energy while you’re at work. Don’t wait until you get home. Do it now. Short breaks: Go on an office “thank you tour.” Stop into offices or meetings and thank people for their service. Be specific, personal, and brief. Turn and walk away when your done. Take a […].

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Challenge the Process without Blowing Up

Leadership Freak

'You’re surrounded by stagnation because last week’s great idea is next week’s dying system. Systems defend themselves and gradually grow stale until crisis confronts and changes them. Every system was someone’s great idea once. Managing is establishing and protecting systems that deliver consistent results. Managers rightly say, “This is how we do it.

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Removing the Lid on Your Organization

Leadership Freak

'The lid on your organization is the person’s feelings you’re trying to protect. The conversation down the hallway goes like this. “We can’t bring that issue up because Mr./Ms. ‘I’m The Center of the Universe’ will get upset.” The drama queens you dance around determines how far you go. Sammy Salesman gets bent out of […].

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When Candor Means They’re a Jerk

Leadership Freak

'Experience shows candor is rare. Ignoring uncomfortable topics and dancing around difficult issues is expected. Candor surprises. Leaders who push things under the carpet are nurse maids not leaders. Candor gone wrong: Jerks excuse destructive candor by saying, “I’m just being honest.” Bob Burg says, “Those who take pride in being ‘brutally honest’ are typically more […].

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My Favorite Mistake

Leadership Freak

'Mistakes make wise leaders better and foolish leaders worse. Wise leaders learn and adapt. Foolish leaders just keep on going. “Still learning” means you don’t know. My favorite mistake: My favorite mistake is thinking I know when I don’t. Knowing is great when I’m right. Sadly, I think I’m right nearly all the time. I […].

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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How to Stay Focused and Flexible

Leadership Freak

'Navigating the tension between two contrasting qualities takes maturity. Leaders tend to be tenacious or kind, for example, but not both. Either/or is easier than both/and. The ability to be two things at the same time creates opportunity and extends influence. The Ten Tensions of Leadership: Tenacity and kindness. Vision and openness. Kindness and candor.

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David, Goliath, and Cows Looking at new Gates

Leadership Freak

'Dairy cows walk the same path, following each other. The grass wears away. The ground grows hard. They know where to go. Every morning and night, when I was a kid, I opened the gate in the electric fence to let them into the barnyard and then into the barn. When they left, after being […].

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How to Define Reality

Leadership Freak

'Some believe repetition creates reality. For example, keep repeating, “I’m a great leader,” and you’ll become a great leader. In other words, lie to yourself enough and you’ll believe a lie. Words aren’t magic fairy dust. You can’t sprinkle them on tough situations and poof, they vanish. Words don’t turn pumpkins into carriages. Saying something’s […].

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How to Overcome the Perils of Caring Deeply

Leadership Freak

'The things you deeply care about make you dangerous and close-minded. Yesterday, I sat beside a coach who said, “I’m a better coach if I don’t care about the topic of a coaching session.” When you care deeply: Something’s “wrong” with those who don’t care. Your methods are “right.” Others need fixed. Impatience replaces patience. […].

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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Crush the Complexity of Cowardice

Leadership Freak

'Unchallenged complexity is the source of decline, stagnation, and death. Don’t wait for crisis to eliminate complexity. Edward de Bono said, “There is never any justification for things being complex when they could be simple.” Sources of complexity: Controls create complexity. In order to stay in control, leaders develop systems that block action.

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I’m Not Sure I’m Up to the Task

Leadership Freak

'Comfortable jobs equal drifting employees. Everyone in your organization needs to feel stretched in some area. Successful leaders help others step into uncomfortable – stretching – challenges and opportunities. Eventually, you’ll hear, “I’m not sure I’m up to the task.” Helping people grow means making them uncomfortable. It doesn’t matter if you think they are […].

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He Forgot How Much He Mattered

Leadership Freak

'Their faces dropped when Doug walked past the cash registers, around the corner, and out of sight. He carried a breakfast sandwich in his right hand. Moments before he’d said to me, “Look at this.” We were having coffee and chatting in one of his franchise restaurants. My heart sank. It looked fine to me, […].

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Caught in a Rip Current

Leadership Freak

'On the edge of panic, I struggled against the rip current that pushed me away from the sandy beach. My 5’ wife and 6’1” son watched. A wave knocked Dale, my wife, into the surf. She retreated. Mark was rescued by friends, from a rip current, on a previous vacation. Outward flowing ocean water – […].

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The Seasons of Leadership

Kevin Eikenberry

'The calendar page turns, and the seasons change. While these seasons are more drastic and obvious in some places than others, there are always four seasons. And your experience tells you that the seasons are all needed, different things can be expected, and different value is derived from each season. In the Bible, Ecclesiastes 3 […].

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Deciding How to Decide – The Decisions to Start With

Kevin Eikenberry

'I watched President Obama last night. After his speech was over, my wife asked what decision I would make. My answer? “I’m not sure, and these are the days he earns his paycheck.” As leaders, there is no escaping that we must make lots of decisions. While ours won’t necessarily be as complex as what […].

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What are You Feeding?

Kevin Eikenberry

'Last Friday, I featured a quotation from this great author. Today, another one from him. Why? Because it is important, because it connects to the one from last week, and because we all need to be reminded of it. “Effective people are not problem-minded; they are opportunity- minded. They feed opportunities and starve problems.” - […].

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Where is Your Focus?

Kevin Eikenberry

'Two things I know about most humans. We wish we had more willpower, and we wish we could stay focused. (Most wish they could lose weight too, which, as it turns out, is related to the other two). I’m not writing about losing weight specifically today, but it is one of many things to which […].

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The Biggest Lessons of 20 Years

Kevin Eikenberry

'20 years ago today I left the corporate world and started the company now known as The Kevin Eikenberry Group. A moment like that is cause for reflection, and I want to share some of that reflection here with you. In twenty years I’ve learned much about a lot of things – this short list […].

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Why Leaders Can’t Avoid Learning

Kevin Eikenberry

'You can run, but you can’t hide. Actually, it is not (quite) true. There are leaders everywhere that are trying their best to hide every day, like ostriches burying their heads in the sand, when their team isn’t achieving what they could. Leaders who want to blame others, the economy or the market for their […].