December, 2021

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7 questions you must ask yourself before you say goodbye to 2021

Suzi McAlpine

First question: What or who are you grateful for, right now, in this moment? No seriously. Stop what you’re doing. Drop your shoulders. Take a deep breath. Stop reading any further. And answer this question. Got it? Good. Now, I have just a few more questions I want you to answer before you close out… The post 7 questions you must ask yourself before you say goodbye to 2021 first appeared on Suzi McAlpine | The Art of Leadership.

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How the Ancient Greeks Beat Distraction

Nir Eyal

Distractions seem ubiquitous today, but they’ve always been a part of human life, even going back to Greek mythology. Here’s how to resist them. The post How the Ancient Greeks Beat Distraction appeared first on Nir and Far.

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Eight Lessons We Learned in 2021

Agile42

2021 was another unpredictable year. Although we seemed more prepared for remote working and different ways of doing business, there were, as always, some unexpected curve balls. COVID-19 variants, hybrid working arrangements, and cancelled Christmas parties, among many other challenges, made for an interesting year of work. If there is anything we can learn from the past few years, it is to expect the unexpected.

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A Lesson from Atticus Finch – Remarkable TV

Kevin Eikenberry

Atticus Finch, Atticus Finch, you might immediately know who I mean and you might be thinking, I should know that name, shouldn’t I? Well, Atticus Finch is the protagonist in the novel To Kill a Mockingbird. If you haven’t read it, you’ve probably seen the movie. If you haven’t done either, you should go watch […]. The post A Lesson from Atticus Finch – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Love is the next leadership skill

Marcella Bremer

Love is the next leadership skill, says Robin Anselmi, the CEO of Conversant, a consultancy, at The Great Leadership Reset conference. By love, she means an authentic connection that helps people, both leaders, and team members, develop and grow. Anselmi: “It’s as the biologist Humberto Maturana said: most problems in organizations are not solved by […].

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The 8 Best Team Email Management Software for 2022

Help Scout Leadership

Team email management software minimizes the stress of organizing, processing, and prioritizing email, improving your team's productivity.

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More Trending

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Free Habit Tracker Template — Use this Sleek Google Doc

Nir Eyal

Many people strive to improve themselves in one way or another. Whether it’s getting more sleep and exercise, or spending more time doing the things we love, our ideal selves drive us to be better. They symbolize our belief in our own potential to live in alignment with our values. The drive to improve is also why strategies and tools that enable us to track our behaviors are so potentially gratifying.

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Eight Lessons We Learned in 2021

Agile42

2021 was another unpredictable year. Although we seemed more prepared for remote working and different ways of doing business, there were, as always, some unexpected curve balls. COVID-19 variants, hybrid working arrangements, and cancelled Christmas parties, among many other challenges, made for an interesting year of work. If there is anything we can learn from the past few years, it is to expect the unexpected.

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A Four-Letter Word to be Careful With – Remarkable TV

Kevin Eikenberry

In this episode, we’re talking about a four letter word, a four letter word to be careful with. And that word is lazy. Lazy is a word of judgment. It’s something that we see inside of their behavior. It’s something that we infer about their intentions. Like just because someone’s laying on their couch right […]. The post A Four-Letter Word to be Careful With – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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40 New Year Messages To Employees To Boost Their Morale

Vantage Circle

Another year full of surprises is drawing to a close, giving way to a new one full of possibilities and hope. And now is the ideal time to thank your employees for their unwavering dedication and work ethics with some meaningful new year messages. These employee new year texts will demonstrate how much you value them and help end the year pleasantly.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Dealing With Abusive Customers

Help Scout Leadership

Why let your human customer service team be yelled at when you could hire a robot to take it all instead? Is AI the answer to customer service abuse, or is there another way?

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Jake Jacobs | How To Get Faster, Easier, And Better Results By Leverage Change

Tanveer Nasser

Over the course of the pandemic, we’ve all had to get used to dealing with significant changes to the way we work and live. But that doesn’t mean we’ve necessarily become more comfortable with change. So is there some way that leaders can promote change which is both impactful and not as difficult a burden for their employees? According to change expert and guest for this episode of my podcast “Leadership Biz Cafe”, Jake Jacobs, there is and it’s one that any leader in any industry can apply rig

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I Changed My Mind About Saying “Merry Christmas,” and You Should Too

Nir Eyal

In fifth grade, I was the only Jewish kid in my elementary school class. This was the 1980’s in Central Florida and even though it was a public school, unaffiliated with any church and funded with taxpayer dollars, my teacher taped a poster to the wall in her classroom that read, “Jesus Is The Reason For The Season.” The Christmas specials on TV said Santa visited “all the children in the world.

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How to Survive the Festive Season with Kanban

Agile42

It’s December, and ‘tis the season to be festive, whether you celebrate Christmas or just take some time off to spend with family, friends and. Continue reading How to Survive the Festive Season with Kanban at agile42.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Leadership Imperatives for 2022

Kevin Eikenberry

Every time the calendar turns to a new year, people look forward. We look, but we can never see the future with great clarity. But after the last two years we have lived and led through, 2022 may look even murkier than usual. As we look forward, what must we be thinking about? And more […]. The post Leadership Imperatives for 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

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Innovation and the Scientific Method

Viima

Most large organizations are led and managed very systematically, and they pride themselves on that. Managers and leaders within those organizations are usually smart, educated, and want to make data-driven, evidence-based decisions. However, when it comes to innovation, that can be a part of the problem as Clayton Christensen famously pointed out. Many leaders these days are well aware of the problem, but even if they are, they may still have a hard time leading innovation because the approach

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Fast Food vs. Fine Dining in Customer Service

Help Scout Leadership

What can customer service professionals learn from Geraldine DeRuiter’s review, 'Bros., Lecce: We Eat at The Worst Michelin Starred Restaurant, Ever'?

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A Lesson On Fostering Relationships And Leading People | Leadership Espresso Shot 32

Tanveer Nasser

There’s an annual tradition that plays out this time of the year for most leaders where they split their focus between making sure they close out whatever goals or plans they had for the last quarter, and looking ahead to the next year and what need to be the new priorities going forward. Thanks to the pandemic, though, there’s been a number of other issues which have understandably drawn a lot of the attention and focus of today’s leaders - from the adverse impacts of on-going supply chain issu

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens

Nir Eyal

It’s that time of year when kids have a long break from school and parents and guardians likely have some time off work. What will we do with all that free time? The post Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens appeared first on Nir and Far.

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Designing Netflix

High Scalability

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

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Managing Up, Down and Across the Organization

Kevin Eikenberry

How do I manage up? How do I manage my peers? I hear these two questions frequently. Fundamentally, people are asking about managing without position. While there is much we can learn about managing those we do lead, often people feel at a loss about influencing when we don’t have positional power. There is plenty […]. The post Managing Up, Down and Across the Organization appeared first on Kevin Eikenberry on Leadership & Learning.

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The OKR System: A Proven Goal Setting Framework

15Five

As organizations focus on closing out the year strong, most leaders already have one eye on the new year and what they hope to achieve as a business. If your organization doesn’t have a formal goal-setting process in place (or you have one that needs some work) this is a great opportunity to make a big impact. HR professionals can influence business success by championing a clear framework that aligns the organization — from the C-suite to each individual contributor — around shared goals.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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Customer Self-Service: Benefits, Tips, and 5 Great Tools

Help Scout Leadership

When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.

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4 Questions that Define a Useful Idea

Leadership Freak

Good ideas aren’t necessarily useful. Any idea that you can’t act on today is a glamourous distraction. Useful ideas are actionable today. A bucket full of good ideas is paralyzing.

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How to Survive the Festive Season with Kanban

Agile42

It’s December, and ‘tis the season to be festive, whether you celebrate Christmas or just take some time off to spend with family, friends and. Continue reading How to Survive the Festive Season with Kanban at agile42.

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3 Project Planning Considerations for the New Year

Liquid Planner Leadership

New Year, New Projects, New Directions = a New Plan. You are very likely in the process of planning where your company is headed next year. If not, it’s time to get started. Looking ahead is an important component of good leadership and project management. At the highest level, it is determining goals and objectives for the organization. These goals are translated into business unit priorities for each team through estimating planned projects, identifying process changes, and determining the peo

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What I’ve Learned from My Podcast This Year

Kevin Eikenberry

There are lots of reasons to listen to podcasts. If you choose to listen to one on leadership, chances are one of your goals is learning from podcasts. Each week on The Remarkable Leadership Podcast, I interview a leadership expert or expert leader. My goal is always to create a conversation that is not only […]. The post What I’ve Learned from My Podcast This Year appeared first on Kevin Eikenberry on Leadership & Learning.

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15Five’s HR Superstars Community Announces 2022 Summit — Registration Now Open

15Five

Free event will bring together global HR leaders looking to source innovative ways to create impact at their organization. WHO: 15Five , the holistic performance management platform incorporating software, education, and community. WHAT: Registration is now open for 15Five’s second annual HR Superstars Summit on February 16, a half-day event that provides HR leaders with a forum to network, participate in candid discussions on the most essential industry topics, and learn actionable insights tha

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The 11 Best Help Desk Software for 2022 [Ranked & Rated]

Help Scout Leadership

Managing customer requests is a hassle without the right tool. These 11 help desk software options will help you get things under control.

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Find Meaning and Purpose at Work – I Don’t Think So

Leadership Freak

The biggest mistake we make about meaning and purpose is believing it is outside us. You could be a medical missionary in the jungles of Brazil and still feel like you’re missing something.

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How to Create an Effective Client and Project Intake Process

Sweet Process

Featured Bonus Content: Download the FREE Intake Process Checklist! Click Here To Download It. The intake process is an important part of the overall client lifecycle. It is the series of steps required to accept or reject incoming clients and projects. It helps to convert prospects into paying clients and also take a project to […]. The post How to Create an Effective Client and Project Intake Process appeared first on SweetProcess.

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Replace Your New Year Resolutions With a Hope Letter

Mind Tools Problem Solving

I try to avoid making sweeping generalizations but, guess what, I’m going to make one right now. From my experience, you can pretty much lump people into two distinct groups: those who set New Year resolutions, and those who don’t. But, maybe there’s a third way – writing a Hope Letter at the start of the year, to act as an ongoing inspiration to yourself.

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