June, 2024

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The Most Strategic Leaders Excel in 4 Disciplines

Harvard Business Review

Strategic fitness is a leader’s ability to learn from and adapt to their environment to set direction and create a competitive advantage. A study of 77 C-suite executives over four years found that strategically fit leaders excel in four disciplines : 1) Strategic fitness, or setting clear direction and calibrating when necessary; 2) Leadership fitness, or refining their style to meet the moment; 3) Organizational fitness, or investing in thinking about the future state of the business; and 4) C

Manager 29
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6 Core Coaching Skills for Leaders

Leadership Freak

Coaching is leading powerful conversations that enable others to flourish. Skilled leaders use coaching skills to bring potential into reality.

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How to Build and Maintain Remote Team Culture That Works

Lolly Daskal

In an era where remote work has become the new norm, building and maintaining a robust team culture presents unique challenges. According to a Buffer survey, while 99% of employees would like to work remotely at least some of the time, fostering a sense of belonging and cohesion in a virtual environment is a significant concern for many leaders. As an executive leadership coach, I’ve worked with numerous teams transitioning to remote work, helping them create a culture that not only survives but

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The Untapped Powerhouse: Why CEO Social Media Presence Matters

Chief Outsiders

In today's digital age, consumers and potential employees are increasingly turning to social media to understand the companies they interact with. This extends beyond just a catchy company bio and curated product photos. For private CEOs, social media offers a powerful, yet often underutilized platform to build brand awareness, establish thought leadership, and connect with your target audience on a deeper level.

Media 299
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical chops might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Join seasoned executive Chandra McCormack for a breakdown of how to lead with impact, connect with purpose, and cultivate a workplace culture that energizes rather than exhausts.

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Leading Thoughts for June 20, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Michel de Montaigne on safeguards: “The infancies of all things are feeble and weak. We must keep our eyes open at their beginnings; you cannot find the danger then because it is so small: once it has grown, you cannot find the cure.

Energy 277
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The Effective Founder’s Blueprint | Martin Gonzalez

Peter Winick

Understanding Why Founders Succeed or Fail A conversation with Martin Gonzalez on using comprehensive data to guide early-stage companies to greater success. In this riveting episode of the Thought Leadership Leverage podcast, host Bill Sherman engages with Martin Gonzalez, the co-author of the best-selling book “The Bonfire Moment” and the visionary behind Google’s “The Effective Founders Project.” Dive into the fascinating journey of Martin, who transformed a pers

Scaling 254

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Technology: The Gift that Keeps on Taking

Leadership Freak

Technology is the gift that keeps on taking. Micromanagement is a breeze. Bosses can persecute with texts and emails while wearing their pajama bottoms. The solution is the problem.

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7 Effective Ways To Improve a Cross-Functional Team

Lolly Daskal

Cross-functional teams are essential in today’s multifaceted business environment. They bring a blending varied of expertise to spark innovation and address complex challenges. Yet, the task of guiding these teams to work in harmony is not without its hurdles, as differences in background and departmental objectives can complicate collaboration. Harvard research reveals that about 75% of cross-functional teams tend to underperform, often due to a clash of interests and conflicting loyalties amon

Diversity 323
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Employer and Market Branding: Building Synergy

Chief Outsiders

Decades of marketing best practices dictate that effective external branding is essential for connecting with customers, enticing prospects, and creating lasting brand affinity. While corporate and product branding is critical to business marketing, few companies extend the same urgency to employer branding.

Marketing 298
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Leading Thoughts for June 13, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Dean Williams on real leadership: “In exercising real leadership, one must be open to new ideas and novel information. One must be willing to test deeply held assumptions and question prevailing truths. Too often managers in organizations write off people they dislike and refuse to entertain ideas that don’t agree with their particular paradigm or sense

Manager 277
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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Human-Centered Leadership | Renee Moorefield

Peter Winick

Exploring the ‘Be Well, Lead Well Pulse Assessment’ A conversation with Renee Moorefield about developing her IP from years of research and scaling it for leaders, teams, and organizations. In this engaging episode of Thought Leadership Leverage, host Peter Winick interviews Renee Moorefield, a pioneering leader in human-centered leadership for over 25 years.

Scaling 247
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HSL: An Intuitive Way to Represent Color in CSS

Help Scout Leadership

When writing CSS, the most common formats we use for expressing a color are either a hex code or an RGB value. But are they the best way? Learn to see color as an artist with HSL.

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The 4 Trajectories – Seizing the Intentional Future

Leadership Freak

I learned a powerful model I'm sharing today. Learn to notice the trajectory of conversations. More important, learn to open a door toward the intentional future. Words are rudders. Skillful leaders understand the trajectory of conversations.

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When Feedback Turns Toxic: Avoid These 10 Mistakes At All Costs

Lolly Daskal

Effective feedback is a cornerstone of leadership and personal growth. When given constructively, feedback can be a powerful tool for improvement. However, feedback can quickly turn toxic if not handled properly. Here are ten common mistakes that can poison feedback and hinder personal and professional development. As an executive leadership coach I understand the importance of avoiding these pitfalls for fostering a healthy and growth-oriented environment.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Rediscover Your Business Strategy: A Guide for Frustrated CEOs

Chief Outsiders

Are you a small or mid-sized business CEO grappling with stagnant growth? Resetting your business strategy could be the key to regaining momentum. This step is essential in my five essentials for frustrated CEOs.

Revenue 173
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Leading Thoughts for June 6, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Garret Kramer on insight versus willpower: “Insight is infinitely more powerful than willpower. Actually, insight, or having a new idea and/or a change of heart, erases the need for strength or force of will of any kind.

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Head, Heart, Gut: Aligning for Success | Judy Wilkins Smith

Peter Winick

Inspiring Leadership: Moving Beyond Victimhood A conversation with Judy Wilkins Smith about helping others find the biggest version of themselves and aligning your Head, Heart, and Gut for success. In this episode of the Thought Leadership Leverage podcast, host Bill Sherman sits down with Judy Wilkins Smith, an executive coach and trainer specializing in Systemic Constellation Work.

Travel 169
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Delivering More Customer Delight, Not More AI Hype

Help Scout Leadership

Today we’re announcing two brand new AI features from Help Scout: AI drafts and AI answers. We’re so excited for you to try them, but it’s also important for us to keep it real about what they’ll change and what they won’t.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Harnessing Scarcity: 7 Lessons from a Dry Well

Leadership Freak

Our well is dry. I'm leaning about harnessing scarcity. Sometimes life sucks. How are you responding to the bucket of problems you face every day. Here are 7 ways to harness scarcity for personal and team advantage.

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4 Reasons Your Top Talented Employees Are Losing Their Motivation

Lolly Daskal

Retaining top talent is essential for any organization looking to stay ahead in today’s competitive business environment. In my experience as an executive leadership coach, I’ve observed talented individuals losing motivation, a trend that can significantly impact a company’s operational excellence and innovation. Pinpointing the causes behind this slump in enthusiasm is crucial for leaders who aim to foster a productive, engaged, and loyal workforce.

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The Importance of Customer Empathy in Journey Mapping

Chief Outsiders

In today's hyper-connected world, the customer journey has evolved into a multifaceted landscape shaped by many influences and access to extensive information. As personalization and marketing sophistication continue to advance, it becomes increasingly vital for businesses to acknowledge that understanding the customer journey extends beyond mere assumptions.

Marketing 162
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10 Books You Should Read This Summer 2024

Michael McKinney

S UMMER is here. The summer is a perfect time to explore new ideas and perspectives to challenge your thinking and expand your potential. Create a summer reading plan. Try a book you usually don’t pick up. Wally Bock offers his advice on this here. Here are ten suggestions for booksreleased this year to inspire you and help grow your leadership. Supercommunicators : How to Unlock the Secret Language of Connection by Charles Duhigg - (February 2024) Come inside a jury room as one juror leads a st

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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The Ghostwriter’s Blueprint for Success | Phil Simon

Peter Winick

Embracing Innovation in Writing and Publishing A conversation with Phil Simon about being a ghostwriter and running a hybrid publishing house. In this riveting episode of Thought Leadership Leverage with host Peter Winick, we dive into the world of non-fiction with Phil Simon, a multifaceted writer, ghostwriter, speaker, and podcaster. Phil shares his journey from a college professor in business information systems to becoming a prolific author and the founder of a hybrid publishing company.

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Help Scout Works Best When

Help Scout Leadership

While you’re the only one who can decide if Help Scout is the right tool for you, here’s the advice our support team would give someone trying to make that decision for their business.

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3 Things to Do When You Assume the Worst

Leadership Freak

Ten minutes after the well guy arrived, we had water. I thought the well was dry. We had water all the time. Don't assume the worst. Here are 3 ways to deal with a brain that has a mind of its own.

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 Do You Have a Toxic Work Environment? How To Spot It and Take Action

Lolly Daskal

In the realm of effective leadership, people management skills are paramount, especially when it comes to identifying and rectifying a toxic work environment. A revealing study by the Workplace Bullying Institute indicates that 61% of U.S. employees are aware of abusive conduct in the workplace. Such toxicity not only hampers productivity but also significantly impacts employee well-being.

Inclusion 312
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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What to Do When Your Sales Team Isn’t Delivering – Advice for CEOs

Chief Outsiders

It’s one of the most challenging questions you’ll ever have to ask as a business leader – “why isn’t my sales team delivering the results we need?” Putting a microscope on your team sometimes yields some unpleasant truths, but this exercise is critical when revenue numbers are lacking and the sales pipeline is drying up. Changes need to be made. But before addressing the problem, you need to identify the root causes.

Sales 162
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Leading Thoughts for June 27, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Professor L.A. Paul on how to think about important life choices: “As we live our lives, we find ourselves confronted with a brute fact about how little we can know about our futures—just when it is most important to us that we do know.

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Leading Yourself: From Viral Articles to Empowering Workplaces | Elizabeth Lotardo

Peter Winick

Navigating Virality, LinkedIn Learning, and the Power of a Positive Mindset A conversation with Elizabeth Lotardo about Crafting Viral Content, Creating Courses, and Writing ‘Leading Yourself. In this episode of Thought Leadership Leverage, host Peter Winick sits down with Elizabeth Lotardo, author of “Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have,” to explore her journey into thought leadership.

Retention 169
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How To Use Generative AI in Customer Support

Help Scout Leadership

Discover how you can integrate generative AI into your customer support strategy for improved operational efficiency and an elevated customer and agent experience.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too