January, 2022

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Integrity – perhaps the most important virtue of a leader

Suzi McAlpine

I once worked for a company whose core values included, “do the right thing”. Unlike loads of companies who merely shove their values up on a plaque, and pay lip service but don’t practice them, this company walked their talk. This value of ‘doing the right thing’ was measured, talked about, and used as a… The post Integrity – perhaps the most important virtue of a leader first appeared on Suzi McAlpine | The Art of Leadership.

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You Don’t Need a Mentor. You Need a Buddy.

Nir Eyal

When you’re struggling to achieve your personal or professional goals, do you ever wish you could speak with a famous mentor? If only you could connect with a super successful business leader like Jeff Bezos or Meg Whitman, then you’d have the answers you’re looking for. Surely they’d point you in the right direction, right? The post You Don’t Need a Mentor.

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Overcoming Leadership Fatigue

Kevin Eikenberry

Leading is hard enough in “normal” times. But the times in which we are living and leading are far from normal. Supply chains, viruses, economic changes, and changes in expectations, needs, and demands can all create exhaustion. Sure, a big challenge can create a spike in engagement and focus, but we can’t survive on adrenaline […]. The post Overcoming Leadership Fatigue appeared first on Kevin Eikenberry on Leadership & Learning.

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Designing WhatsApp

High Scalability

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Nepotism In The Workplace And Its Negative Impact

Vantage Circle

You might have come across the term nepotism in the workplace, which has sparked interest in the business sector. The word carries a strong negative connotation. And if there is nepotism in the workplace, you're unknowingly cultivating a toxic environment. The issue with nepotism is that it can destroy a positive work environment and demoralize employees.

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12 Predictions for Customer Service Trends in 2022

Help Scout Leadership

The new year brings new opportunities to create the customer experiences we all want to deliver. Here are our predictions for customer service trends in 2022.

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If You Don’t Plan Your Time, Someone Else Will

Nir Eyal

Most people are stingy with their money and generous with their time. We cut coupons, split checks, and debate whether we should buy a 99-cent app. However, when it comes to our time and attention, we give it away to anyone who wants it without thinking twice. The post If You Don’t Plan Your Time, Someone Else Will appeared first on Nir and Far.

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Leading mindfully for a positive culture

Marcella Bremer

Personal development is more crucial than ever before. Jeremy Hunter, founding director of the Executive Mind Leadership Institute, says we have three choices when facing an existential threat: transform, cope or collapse. In this crucial decade to 2030, positive leaders can engage the transformative potential of climate change for their people and organizations.

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Designing Tinder

High Scalability

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

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Leadership Lessons from The Great Resignation

Kevin Eikenberry

Every challenge, every trend, every new situation presents opportunities to learn, if we look for them. The trend toward people rethinking their work and careers, often called The Great Resignation, is one of these times. As a leader, have you thought about what this situation can teach you? Have you learned any lessons from The […]. The post Leadership Lessons from The Great Resignation appeared first on Kevin Eikenberry on Leadership & Learning.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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The 6 most important skills for effectively managing stress

BetterUp

Elevated levels of stress and anxiety have been hallmarks of the last three years.

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Combine your OKRs with Agile Strategy Map™ for Success

Agile42

OKRs are one of the most widely used goal-setting frameworks, defined by a set of Objectives and Key Results, which each employee in an organization works towards. The Agile Strategy Map™ is a collaborative framework developed by agile42 that helps organizations design, manage, execute, and support their strategy. . In this blog post, I’ll bring you an alternative look at the Agile Strategy Map™ and how organizations can combine it with the OKR approach to planning, with the ultimate resul

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How to Tame Your Wandering Mind and Actually Get Some Work Done

Nir Eyal

You have a big deadline looming, and it’s time to hunker down. But every time you start working, you find that, for some reason, your mind drifts off before you can get any real work done. What gives? What is this cruel trick our brains play on us, and what do we do about it? Thankfully, by understanding why our mind wanders and taking steps to deal with distraction, we can stay on track.

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SaaS Customer Success: Key Roles, Strategies, and Tools

Help Scout Leadership

One of the best steps any SaaS company can take to improve customer retention is an investment in customer success.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Designing Instagram

High Scalability

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

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Why You Should Set Goals Collaboratively

Kevin Eikenberry

Most of us have plenty of goals that we set in our lives – health, financial, personal. And today we’re talking about team goals or organizational goals. But before we get to that, I want you to think about it as a team member, as an individual contributor. Have you ever had someone hand you […]. The post Why You Should Set Goals Collaboratively appeared first on Kevin Eikenberry on Leadership & Learning.

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Self directed learning is the key to new skills and knowledge

BetterUp

Jump to section. What is self-directed learning? Why should you try self-directed learning? What is the self-directed learning process? 6%20learning%20process%20steps%20(with%20examples) %20 Self-directed learning supports your continuous growth.

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Combine your OKRs with Agile Strategy Map™ for Success

Agile42

OKRs are one of the most widely used goal-setting frameworks, defined by a set of Objectives and Key Results, which each employee in an organization works towards. The Agile Strategy Map™ is a collaborative framework developed by agile42 that helps organizations design, manage, execute, and support their strategy. . In this blog post, I’ll bring you an alternative look at the Agile Strategy Map™ and how organizations can combine it with the OKR approach to planning, with the ultimate resul

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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How to Get a Friend to Put Away Their Phone Without Being a Jerk

Nir Eyal

Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.

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5 Best Practices for Planning an Internal Ideation Process

Viima

We’ve all been at some point in one of those meetings where we’re asked to come up with out of the box ideas for new campaigns, products, or solutions to various issues. Sometimes we might feel under pressure, but even so, the approach can bring results, especially in smaller organizations. However, these are usually quick fixes, and when it comes to staying ahead of the curve and be innovative, you need more than a brainstorming session.

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Designing Uber

High Scalability

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

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3 Strategies To Help Employees Achieve Their Goals | Leadership Espresso Shot 33

Tanveer Nasser

As a leader, you’re responsible for accomplishing many tasks, most critical among them is setting and articulating the strategic goals of your team and organization. Of course, creating goals is not the same thing as achieving them. And most of us have certainly set out goals for ourselves and our employees which we failed to accomplish. As such, in this edition of my Leadership Espresso Shot series from my “Leadership Biz Cafe” podcast, I share 3 strategies that leaders can employ to ensure the

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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20 exit interview questions to ask your departing employees

BetterUp

Jump to section. What is an exit interview? Why it’s important to ask the right exit interview questions. 19 ideas for exit interview questions. What to do after the exit interview.

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A Practical Guide to the five Scrum Events

Agile42

Scrum is simple. Indeed, it is a very lightweight framework everyone can understand. However Scrum is purposefully incomplete: It just defines the rules of the game, like the rules of a sport. You need to know the rules well to play a certain sport, but knowing them is not enough to win a championship. That’s one reason why Scrum is hard to master: you need to know so many things outside Scrum to make it work successfully.

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Some Big Questions for Leaders in 2022

Kevin Eikenberry

The best leaders are curious about the world, the future, their businesses, and their people. Another way to say that is that great leaders are question askers. Last week, I posted my leadership imperatives for 2022. Today, I want to augment that by sharing the most important – the big questions for leaders at the start […]. The post Some Big Questions for Leaders in 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

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Employee off-boarding- Do's And Dont's

Vantage Circle

Employee off-boarding, although underrated, is a vital process for any organization. It can be simply put through as the famous quote, "All's well that ends well." What your employees experience while leaving the company has a huge role to play in deciding whether they will be a protagonist of the company or not. Because sometimes, even when the entire journey is worthwhile, a poor employee off-boarding process will change the complete outlook for the employee.

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January 2022 - PMI-ACP Supported Self-Study Group

Mike Griffiths

The next 7-week PMI-ACP Supported Study Group with Mike Griffiths is starting soon. Register by January 15 th for Earlybird pricing of just $99 (regular $199). This live 7-week online book-club / self-study program works as follows: Read one chapter of my PMI-ACP Exam Prep book each week. Join me for a one-hour Zoom call to review topics and ask any questions you may have.

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How to Develop the Habit of Finishing Stuff

Leadership Freak

Bad habits – in the beginning – are easier than good. The habit of almost finishing stuff destroys effectiveness, diminishes respect, and drains energy. Anyone can start. Leaders finish.

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What’s Right About Being Wrong

Mark Sandborn

Nobody enjoys being wrong, but there are worse things. For instance: Being wrong and not knowing it (while everyone else does). Being wrong and being unable to admit it. Being wrong and not understanding why you are wrong. Being wrong and not benefiting from the insights of others. But there are several good things about being wrong if you are willing to admit it.

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Webinar | Agile Certifications: New Year, New Opportunities

Agile42

While the Agile journey is exciting, it can be overwhelming. In this webinar, our senior coaches Daniel Lynn and Giuseppe De Simone help to give you direction on this journey. They explore the many options and agile certifications available to you. They outline the Path to CSP as well as the many other qualifications and experiences that can help you along the way.

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How to Look at Milestones – Remarkable TV

Kevin Eikenberry

If you’ve ever been driving in the United States on an interstate, every so often, you’ll see a sign that has a number on it, a mile marker. You’re probably familiar with those. They didn’t originate in the U.S. and in modern times, but rather during Roman times. Marking progress on the journey with milestones […]. The post How to Look at Milestones – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Getting organizations to the Innovation Mode with George Krasadakis

Viima

We continue our series of interviews of leading global innovation experts with a discussion together with George Krasadakis, a 20-year innovation veteran and the author of The Innovation Mode book. In this interview, George shares his thoughts on some of the challenges large organizations typically have with their innovation work, and also provides pragmatic, practical tips on how to start moving towards a mode where the organization can make innovation happen at scale.

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