Help Scout Leadership
JUNE 8, 2021
Artificial intelligence (AI) shows incredible promise in 2021, but the experience of interacting with an AI chatbot is more like talking to a distracted toddler than it is to Tony Stark’s Jarvis. Still, using AI chatbots for customer service makes plenty of sense. Perhaps you’ve read about recent AI breakthroughs, seen a compelling demo, or heard that your competition is installing an AI system.
AIHR
JUNE 9, 2021
Any organization that wants to thrive in the new digital economy has the ability to do so by focusing on the most valuable asset it has — its people. Talent development – strategically developing employees’ skills based on organizational objectives – is the foundation of an organization’s sustainability. Ongoing efforts to evaluate skill gaps, provide training programs, and manage succession planning lead to more capable employees and better organizational performan
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Heather Stagl
JUNE 10, 2021
A new change management lead and external consultant recently asked: Our change management team is rolling off a project soon as all remaining departments go live. How do we help the organization manage their implementation once we are out of the picture? Great question! Change managers often move from project to project, even when working … The post How to Sustain Change After You’re Gone first appeared on Enclaria: Influence Change at Work.
Kevin Eikenberry
JUNE 8, 2021
One of my mentors has said repeatedly to me: Little hinges swing big doors. Stated a little differently, he was telling me that little things matter in big ways. Another common phrase that I’ve heard multiple times is: Don’t sweat the small stuff. I understand the sentiment, and there are some little things we don’t […]. The post Little Hinges Swing Big Doors – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Nir Eyal
JUNE 6, 2021
The post “Just Say No” Is Bad Productivity Advice appeared first on Nir and Far.
AIHR
JUNE 7, 2021
An employer branding strategy can give your organization a powerful competitive edge in recruiting and retaining the best employees. So how can you build a solid employer branding strategy for your business? Contents. What is employer branding? How does employer branding help your company? 12 steps to develop an employer branding strategy today. What is employer branding?
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Kevin Eikenberry
JUNE 6, 2021
Last winter, the world of work (and leadership) changed as a pandemic sent many people into new working locations and configurations. Now as businesses open up and lockdowns subside, the working world will look different again. Are you ready for leading in a post-pandemic world? Are you prepared for the new changes that are coming […]. The post Leading in a Post-Pandemic World appeared first on Kevin Eikenberry on Leadership & Learning.
Leadership Freak
JUNE 9, 2021
Men who say they love ties are liars, just like women with deformed toes love red-soled high heels. If clothes make the man, he’s pitiful. If clothes make the woman, she’s self-deceived.
Vantage Circle
JUNE 11, 2021
Stress management is the key to leading a prosperous and productive life. But to manage stress effectively, it is crucial to get to the root of the problem. The same applies in the workplace as well. As a manager, you need to assess the situation by asking questions like-. Are your employees missing out on deadlines? Have you witnessed a significant drop in productivity?
Agile42
JUNE 7, 2021
Part 1 of our monthly theme, “Digital Transformation”, kicks off with agile42 coach, Martin von Weissenberg. In his latest video interview, Martin explores what is a digital transformation and why it is necessary. Delving also into the organizational implications of a digital transformation. . Continue reading Part 1: Digital Transformation at agile42.
Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.
Kevin Eikenberry
JUNE 7, 2021
Recently, I was reminded of the Smith System – a safe driving methodology designed to reduce the chance of major accidents. I was taught this system before I received my company car, and I still remember the five key ideas. In reviewing that list – from memory – 35+ years later, I realized those same […]. The post What Leaders Can Learn from a Safe Driving System appeared first on Kevin Eikenberry on Leadership & Learning.
Leadership Freak
JUNE 7, 2021
Growth is becoming your aspirational self, not languishing with the façade of authenticity. Don’t turn from challenge or opportunity with self-affirming nonsense like, “It’s just not me,” or, “That’s not who I am.
Walk Me
JUNE 10, 2021
At some point, every business comes across the issue of whether or not they should make a change. In many cases, this question is prompted by pressure from outside. For instance: Customer expectations change Digital innovation drives continual changes in the marketplace Crises, such as financial crises or COVID-19, affect every aspect of the economy.
Vantage Circle
JUNE 7, 2021
In 2020, when the Coronavirus pandemic was on peak, the economy and the unemployment rate hit a new low with mass layoffs. Even in normal times, a layoff or a termination is a hard pill to swallow for all employees. Layoffs during such trying times are even more stressful and overwhelming. When the subject of layoffs emerged, the issue of fair severance pay came up as well.
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.
Sweet Process
JUNE 5, 2021
Within an organization, it may be the compliance personnel that creates policies to reflect the ethical and legal standards that employees are expected to adhere to. It is up to managers, however, to interpret, apply and execute these legal standards and policies pragmatically in response to the situations that their employees encounter. The law holds […].
Leadership Freak
JUNE 10, 2021
Nothing rouses me to determined resolve like the catastrophe of a fly in the house. I stalk from room to room crouching – whacker at the ready.
LSA Global
JUNE 11, 2021
What Is Microlearning? Microlearning is an approach to professional development that delivers content in easily digestible chunks. Think of it as short bursts of learning that are presented and available as needed. Each burst leads to the next logical step in the learning design. The benefits of microlearning? The learner has access to highly relevant and targeted learning units where and when they are relevant.
Vantage Circle
JUNE 7, 2021
Just 1% of Fortune 500 CEOs were black, 2% were Asian, 2% were Latino, and 5% were women in 2020, according to reports. Fast forward to today, Rosalind Brewer was appointed CEO of Walgreens on March 15, 2021, making her the only Black female CEO of a Fortune 500 corporation at the time. So, while women of color have one foot through the door, there's still a lot of work to be done.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.
Sweet Process
JUNE 5, 2021
In our increasingly multicultural world, multilingual employees can be invaluable additions to your workforce. Aside from impressive communication skills, people who speak more than one language have a deep understanding of a variety of cultures. The demand for multilingual skills has more than doubled since the 1980s, more specifically in industries that are reliant on […].
Leadership Freak
JUNE 8, 2021
The fear of failure is called Atychiphobia by people who use big words to impress average people. But anxiety isn’t always bad.
LSA Global
JUNE 7, 2021
Workplace Culture Defined We define company culture as HOW work gets done as opposed to WHAT gets done. It is the unique combination of the values, beliefs, and attitudes of your workforce that govern how the business operates and how employees think and behave as they accomplish their work objectives. Your goal should be to create a more accountable culture.
Help Scout Leadership
JUNE 10, 2021
Anyone who’s worked in customer support knows it’s best played as a team sport. Strong individual contributors matter, but the real magic happens when working together. In order to create an environment conducive to collaboration, you need the right tools — and one of the most important is a team inbox. What is a team inbox? A team inbox is a shared mailbox where multiple agents can manage and collaborate on customer conversations from a single email address (support@, help@, etc.).
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha
Vantage Circle
JUNE 5, 2021
There are several different leadership styles that coexist. One such efficient approach to leadership is transactional leadership. But the question is, what type will suit you and the organization the best? Different types of leaders from diverse fields follow varied leadership styles. Choosing a leadership style is a personal approach. In this article, we will be focusing on the transactional leadership style.
Leadership Freak
JUNE 11, 2021
Pretending success is easy deceives your team and destroys your highest points of influence. Let people smell the sweat.
Vantage Circle
JUNE 6, 2021
Following basic email etiquette is crucial, especially in the corporate sector. Email is truly a powerful means of communication, both personally and professionally. Excellent email etiquette includes impeccable writing skills making a difference between a fruitful workplace relationship and a potential misunderstanding, offense, or conflict. Read our blog on: The Guide To Conflict Resolution In The Workplace.
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