Sat.May 10, 2025 - Fri.May 16, 2025

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Why Mattering Matters

Leadership Freak

People dont disengage because theyre lazythey disengage because they feel invisible. When someone doesnt believe they matter, nothing else does either. Discover three simple ways to show people they matterand ignite purpose where its gone dim.

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Why CEOs Must Be Active on Social Media: Building Trust and Authenticity with Customers

Chief Outsiders

Ive seen firsthand how a CEOs presence on social media changes how people view a company. Customers, employees, and potential hires want to know whos steering the ship. When I show up online and share my perspective, the conversations become more genuine, and trust starts to build. Its not about self-promotion its about showing the real person behind the title.

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Leading Thoughts for May 15, 2025

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Nick Bare on intentionality: Lack of intentionality leads to a repetition of what is easiest. Source: Go One More: Find the Clarity to Make Intentional, Life-Changing Choices II. Will Guidara on a point of view: If you try to be all things to all people, its proof that you dont have a point of viewand if you want to make an impact, you need to have a po

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Customer-First Teams Thrive in Uncertain Times

Help Scout Leadership

Weve seen firsthand how teams that prioritize customers are better equipped to weather change. Here are a few principles weve learned from the best of them to help you navigate todays uncertainty.

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Is Your Background Screening Policy Built For 2025? What HR Leaders Need To Know Now

Speaker: Liz Charron

From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation, and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab

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7 Habits to End the Day

Leadership Freak

The way you end the day determines how you show up tomorrow. Dont just crashclose the day with intention. These 7 habits will help you shut down well, sleep better, and rise ready to lead. Small actions tonight shape big outcomes in the morning.

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How AI Is Winning (and Struggling) Across Companies of Every Size

Lolly Daskal

Recent research shows small, medium, and large companies are all racing to implement AI. Among small and medium-sized businesses, 42% are using AI, and over half report financial savings. Nearly three-quarters of employees say it boosts their productivity, and 60% report higher satisfaction at work. Meanwhile, large companies are even further ahead, with McKinseys 2025 Global AI Survey showing 78% deploying AI across at least one business area.

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More Trending

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Criticism in Customer Support

Help Scout Leadership

We want people to tell us whats not working, what is confusing, what felt bad to them about our service. We need to know before we can fix it. Here's how.

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3 Stunning Advantages of Failure

Leadership Freak

We worship success because we want it. But we gain possibilities in the failure. Blunders make you beautiful. I asked John Maxwell what he has learned from success. He chuckled and said, Not as much as Ive learned from failure. Remember blunders. Falling short is the edge of transformation.

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how do I adjust to returning to the office after working from home for 5 years?

Alison Green

It’s the Thursday “ask the readers” question. A reader writes: I’m writing in to find out how to get prepared, both literally and mentally, for a relatively quick change in my work situation. Context: I work at a state agency in Minnesota and for the last five years a large majority of state employees have been teleworking, with occasional in-person attendance for division meetings, conferences, trainings, etc.

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Three Common Pitfalls for New Executives and How to Avoid Them

Scott Elbin

Congratulations! Youve just gotten promoted to your first executive level job. What do you do now? One of the big reasons I wrote The Next Level almost 20 years ago was that the expectations of new executives are always very high but hardly ever clearly defined. My goal with the book was to make the implicit behavioral expectations of new executives explicit.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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The 10 Best AI Chatbots for Customer Service in 2025

Help Scout Leadership

Discover the 10 best chatbots for customer service teams, from help desks with chatbot features to standalone plug-and-play options.

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Focus on 4 Things Before Breakfast

Leadership Freak

Grip your butterfly-brain before breakfast. The worst thing you do in the morning is let your thoughts run free. A butterfly-brain lands in dark places. Butterflies arent leaders. Scattered people run in circles.

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how do I manage someone with poorly controlled ADHD?

Alison Green

A reader writes: I manage an employee who has admitted that she struggles with ADHD, and unfortunately it’s affecting her work. I could use some advice on how to proceed. She regularly forgets to clock in and clock out when she works, sometimes missing more than half her clock punches in a pay period. This leaves us struggling to finalize her timecard when it’s due, often having to call her at home on her day off to find out her hours.

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Michael Praeger's Journey: AvidXchange's New Chapter in Private Equity

Rhythm Systems Growth

Discover Michael Praeger's inspiring journey with AvidXchange as he leads the company through its next chapter, leveraging growth strategies and strong leadership.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Change Velocity: How Fast Can Organizations Change

LSA Global

Change Velocity: How Fast Should Organizational Change Be? The Critical Balance Between Urgency and Absorption We know from change management training that organizational change is not just about what needs to change — it’s also about how fast the desired changes should happen. Leaders often grapple with this dilemma, especially in today’s disruptive business environment where speed is often required to satisfy customers, fend off irrelevance, and stay ahead of the competition.

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13 Best Career Development Tools To Boost Employee Skills

AIHR

Career development tools for employees can promote individual professional growth, contribute to organizational success, and reduce turnover. In fact, HR leaders predict that 30% of employees will likely resign within the next six months due to a lack of employer support for their career development. While, 59% of employees say their employers rarely or never support them in exploring company-wide career growth opportunities.

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is it a problem to give my employee only positive feedback?

Alison Green

A reader writes: I have a truly excellent employee on my team, Dave. He is bright, diligent, always volunteers for extra tasks and responsibility, and his work product is very high quality. Im going to need to provide an annual review of Dave soon and I feel like I owe him more than youre doing everything perfectly, keep up the good work. I worry that endless praise may seem disingenuous, and it might appear to Dave that Im not invested in coming up with ways to meaningfully coach him/help him i

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How Leaders Can Create A Culture Of Significance

Eric Jacobsen Blog

As we age, the instinct to matter crystallizes into the fundamental need to be seen, heard, valued, and needed, says Zach Mercurio Ph.D., author of the new book, The Power Of Mattering: How Leaders Can Create A Culture Of Significance. The need to matter never goes away. And if our need to matter is satisfied, we flourish. Mercurio explains that mattering is created through small, repeated interactions that ensure people feel noticed, affirmed, and needed.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How Many A Players Make Sense for Your Work Team?

LSA Global

How Many A Players Make Sense for Your Work Team? We know from action learning leadership development programs that most executives want to hire as many A players as possible to accelerate their strategic growth plans. But in practice, a talent management strategy that relies on stacking a team with top talent isnt always realistic or the best path to consistently deliver exceptional results.

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[Free] Change Management Plan Template & Implementation Guide for Success

AIHR

Poorly managed business transitions typically lead to resistance, confusion, and burnout. Adaptability is crucial for business survival. It offers companies a competitive edge by helping them retain top talent while pivoting in the face of rapid change. A solid change management plan can help you to better adapt to that change. This article dives into the importance of such a plan, HRs role in it, and how a change management plan template can drive success in this area.

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are there red flags I’m missing at my new job?

Alison Green

A reader writes: I started a new job abroad. Its a small country, and I’m adjusting well. I lived as an expat for six years prior to this in a less developed country, working in a much smaller, less professional company, and I know how much worse things can be in terms of working conditions, pay, and general living standards. I’ve been treated 1,000% better by this company than I was by the last place I worked, and I try to tell them that, but they don’t listen.

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Consider the Implications of Answers

Thought Leaders LLC

Go one step further after finding an answer to your problem. You may unlock some great opportunities you never would have considered before. When you’re trying to solve a problem, getting an answer isn’t good enough. Think critically about the results of your analysis and what’s coming back as far as your recommendations go. You should be looking for similarities or differences between the idea and the analytical answers that come out and other situations that you’ve been

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Social Business – Building Trust & Inspiring Cultural Change? #IBMSocialBizUK

Mike Morrison

Social Business - Building Trust & Inspiring Cultural Change? BYOD - Bring yopur own device to work - the first step to showing you trust your people? Mike Morrison RapidBI.com Blog: 400+ Management & Leadership models in PowerPo. The post Social Business – Building Trust & Inspiring Cultural Change? #IBMSocialBizUK appeared first on RapidBI.

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12 HR Leadership Skills For Success

AIHR

The right HR leadership skills differentiate organizations that thrive and those that struggle to keep up. According to a recent Gartner report , todays most pressing business challenges are people-related. Access to talent, evolving workforce demands, culture, leadership, and the impact of technology are top priorities globally. The expectations placed on HR have never been higher, but neither has the opportunity to lead real transformation.

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the unflattering photographs, the cat medicine, and other times people used their power for good

Alison Green

Last week we talked about times people “misused” their power for good. Here are 12 of my favorite stories you shared. 1. The payout I had a colleague, Carol,” who decided to retire, and went in to tell our site HR person this and get the pension paperwork started. The HR person, Grace, was apparently unhelpful and said that she couldnt do anything until the following week, and Carol should come back and remind her on Monday.

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How strong are your team’s problem-solving skills?

Thought Leaders LLC

Our reader poll today asks: How strong are your teams problem-solving skills? Extremely: they can crack any problem they face 24.62% Very: they can solve all but the most difficult problems 32.83% Somewhat: they can solve easy problems but struggle beyond that 18.71% Not very: they require a lot of help solving problems 15.38% Not at all: I end up solving all the problems 8.46% Building Problem Solving Skills.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Feedback Culture: What It is and How To Build It in the Workplace?

Niagara Institute

Let's get realcreating a thriving workplace feedback environment isn't just some corporate buzzword or nice-to-have. It's absolutely essential for organizations that want to stay competitive and keep their best people around. Forget the awkward annual reviews and vague "good job" comments. Today's successful companies are building something much more powerful: genuine cultures where honest communication flows naturally in all directions.

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How Dignity Is Different From Respect

Eric Jacobsen Blog

In their book, Millennials Who Manage , authors Chip Espinoza and Joel Schwarzbart , quote Donna Hicks's explanation about how dignity is different from respect : Dignity is different from respect in that it is not based on how people perform, what they can do for us, or their likability. Dignity is a feeling of inherent value and worth. Therefore, Espinoza and Schwarzbart recommend that leaders treat those they are leading with dignity and follow Hick's 10 Essential Elements of Dignity : Accept

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coworkers want our office breakfasts to be vegan, how to back out of a job, and more

Alison Green

Its five answers to five questions. Here we go 1. A group of coworkers are pushing for our in-office breakfasts to be vegan My company is doing a weekly in-office breakfast (a “hotel breakfast”-like assortment: toast, cheese, ham, eggs, yogurt and granola, etc.) with the goal of bringing people together, since we’re largely remote.

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Successful Leaders Do These 3 Things to Reach Outside Their Comfort Zones

Thought Leaders LLC

Reaching outside your comfort zone is critical for success in business and in life. If you want to be successful, follow these three tips. Todays post is by Andy Molinsky, author of Reach. If you play tennis, youre probably familiar with the concept of a second serve. In tennis, you have two chances to serve the ball, so on the first you can really put everything into it, with little risk since you always have that second one to fall back on.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.