Sat.May 18, 2019 - Fri.May 24, 2019

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8 Tips for Creating a Better Customer Experience Decreasing Unconsiouc Bias in Retail— How to Preven

Organizational Development Solutions

Outside the dressing room, the manager “trained” a new employee on the store's theft procedures in a loud voice. Inside the dressing room, two African American women were trying on clothes. One of the women came out and expressed how upset she was at the insinuation she was stealing. In response, she and her friend were asked to leave the store and then security was called.

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Mory Fontanez | How To Make Organizational Values Actionable

Tanveer Nasser

These days there's a lot of focus on organizational culture in terms of its ability to attract and retain employees in today's shrinking labour market. Naturally, any discussion of an organization's culture also includes an examination of its values, which serve to articulate what that culture looks like in action. And yet, despite this growing focus on organizational culture and values, we continue to see example after example of companies outwardly claiming their organization stands for one th

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3 Remote Work Models: Which One Is the Best For You?

15Five

Pop quiz: in what year was the term “telecommuting” coined? Even trivia connoisseurs may be surprised by the answer. Like most, you may have guessed a time after the invention of the internet, but in fact, the first known remote worker was an employee of NASA in the early 70’s. (So perhaps a very remote worker?) In 1979, the Washington Post published the article “ Working at Home Can Save Gasoline ,”and from there the idea of telecommuting gained popularity.

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Peter Hundermark One on One with Klaus Leopold

Agile42

Klaus Leopold, renowned coach and host of the Lean Business Agility YouTube channel, met at Enterprise Kanban Coach in Barcelona with agile42 coach Peter Hundermark. The result was a video about Kanban, Scrum, coaches, trainers, local optimization, etc… You can watch the interview here or on YouTube.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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[Focus Guide] How To Make The Most Out Of Your Time And Your Life

Nir Eyal

The post [Focus Guide] How To Make The Most Out Of Your Time And Your Life appeared first on Nir and Far.

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Is it a Strength or a Weakness?

Kevin Eikenberry

There is much talk about strengths and how we should play to them. The wisdom is learn about your strengths, and once you know them and use them, you will become more effective. This is a fine approach, and while I agree with it in general, there is a problem. A problem that might be […]. The post Is it a Strength or a Weakness? appeared first on Kevin Eikenberry on Leadership & Learning.

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Here’s How The Collaborative Workplace Is Taking Over The Competitive One

Vantage Circle

A collaborative environment is the future. And millennials would definitely vouch for that. 88 percent of this workforce says they prefer a collaborative over a competitive workplace. And by 2030, millennials will comprise 75% of the workforce. You connect the dots. With social media ruling their lives, millennials have this need to always stay “connected.

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Scrumtisch July 2019

Agile42

Dear friends, here's the schedule for the next Scrumtisch in Berlin: Date: 4th of July, 2019 Time: 18:30 Place: agile42, Gruenberger Str. 54, 10245 Berlin If you would like to attend, please send a message to scrumtisch@agile42.com, or register at the Scrum User Group on Xing. We are looking forward to meeting you and seeing you again!

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How Closely Are You Looking? – Remarkable TV

Kevin Eikenberry

Have you ever noticed that how closely you look at something determines what you see? As leaders, it’s really important that we look closely so that we can really understand what’s going on in our team, in our organization and in our jobs. Check out today’s video to learn more about what I mean. Tweet […]. The post How Closely Are You Looking?

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Choosing Courage Over Comfort

Leadership Freak

NEW BOOK GIVEAWAY! Leave a comment on this guest post by Pamela McLean, PhD to become eligible to win one of twenty complimentary copies of, “Self as Coach, Self as Leader.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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The Right Time To Run Employee Engagement Surveys

Vantage Circle

Stefan Edmunds, author of The Priest Whisperer said: “ Time is an illusion, timing is an art. ”. An important question that often arises on the mind of managers and decision makers is what would be the right timing to run a survey? Employee Surveys must become a frequent and regular affair. This is a point that just cannot be over-emphasised. So, to answer the question, the right timing to conduct employee surveys is right now.

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7 Steps to Upgrade Your Strategic Planning Process

LSA Global

Upgrade Your Strategic Planning Process. Whether you know it or not, you probably need to upgrade your strategic planning process. IBM found that less than 10% of well formulated strategies are effectively executed. Booz found that employees at 60% of companies rated their organization weak at translating strategies into action. Our own organizational alignment research found that employees have 50% less faith in their company’s strategic plan than their leadership team.

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Previewing A World-Class Learning Experience

Kevin Eikenberry

When I talk to organizations about their gaps in leadership development, developing coaching skills is near the top of their list. Here at The Kevin Eikenberry Group, we’ve been training and developing coaches for many years. In fact, we completely revamped and re-tooled our flagship coaching workshop last year and unveiled it as the Coaching […].

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4 Principles that Enable Effective Feedback and High Performance

Leadership Freak

Gallup found that only 26% of employees strongly agree that the feedback they receive helps them do better work. 37% of managers don’t give positive feedback. (Zenger/Folkman) Feedback principle #1.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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The Meat Of The Corporate Sandwich: Middle Management

Vantage Circle

On the face of it, middle management looks like the ideal position to be in. You are free from responsibilities unlike that of the upper management , nor do you lack the flexibility of the entry-level employees. But the truth is far from it. Middle management frustration is the new trend in town! Managers are the most stressed among the hierarchies in corporates.

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How to Better Handle Poor Performance as a Manager

LSA Global

How to Handle Poor Performance. Whether your whole team is performing below par or you have a team member who is not measuring up to your standards, you as a new manager are responsible for knowing how to handle poor performance. Unfortunately, most managers avoid having difficult, but crucial, performance conversations with their team members because they do not want to hurt people’s feelings or deal with the potential fallout.

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How Workplace Feedback Can Create A Cultural Revolution At Your Company

15Five

How many times have you heard the phrase, “communication is key?” If you’re anything like me, the advice has now become trite, losing any significance or weightiness it once had. But ignoring this advice with any relationship can be detrimental to the deep connection you are trying to create with another person. When we aren’t intentional with the way we communicate, things can turn sour quickly.

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Image Building is Fear Driven

Leadership Freak

You can’t enjoy leading and constantly worry about what people think of you. Would it really be a tragedy if people caught a glimpse of the real you?

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Company Benefits That Millennials Actually Seek

Vantage Circle

If you were asked, what makes your company a good one? You would probably say the work environment , the facilities, the perks and much more. With the dawn of the new age, your workforce is most likely to be full of millennials. These millennials are more likely to be tech-savvy, innovative, enthusiastic and confident. By 2030, 75% of millennials are likely to make up the workforce.

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4 Ways to Be More Buyer-Centric to Increase Sales

LSA Global

Top Sales Reps are Buyer-Centric. The secret to increasing your sales is not to push harder; it is to be more buyer-centric. The secret is to get to know your client and their business so well that they see you as an ally focused on helping them to succeed personally and professionally – not as an adversary in a push-pull exchange. Remember, buyers don’t want a list of what your product can do; they want to solve their problems.

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The Answer to Boredom isn’t Variety

Leadership Freak

Everyday Phil wakes up it’s February 2 in Punxsutawney, Pennsylvania – Groundhog Day. That’s what happens to Phil Connors (Bill Murray) in the comedy classic, Groundhog Day.

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15 Types Of Employee Benefits That Won’t Break The Bank

Vantage Circle

Up until the millennials came about, the types of employee benefits that one can provide was literally the last thing on the company’s mind. Earlier, employees aspired to land a safe and secure job to settle into for the rest of their work life. Work-life balance was something practically unheard of. But the corporate culture entered into an entirely new axis with the dot com boom of 1995.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha