Sat.Jan 29, 2022 - Fri.Feb 04, 2022

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How Narcissism At Work Is Destroying Your Company Culture

Vantage Circle

Do you work in an environment where some coworkers seem to go out of their way to draw everyone's attention to themselves? If that's the case, you're most likely dealing with a textbook case of narcissism at work. You might not notice narcissism. However, if it goes unnoticed, it can severely influence your culture, people, and engagement levels in a negative manner.

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Overcoming Leadership Fatigue

Kevin Eikenberry

Leading is hard enough in “normal” times. But the times in which we are living and leading are far from normal. Supply chains, viruses, economic changes, and changes in expectations, needs, and demands can all create exhaustion. Sure, a big challenge can create a spike in engagement and focus, but we can’t survive on adrenaline […]. The post Overcoming Leadership Fatigue appeared first on Kevin Eikenberry on Leadership & Learning.

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13 common red flags in a relationship to look out for

BetterUp

Jump to section. What are red flags in a relationship? 13 red flags in a relationship to look out for. Yellow flags vs. red flags. How to approach red flags in a relationship.

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How to Get a Friend to Put Away Their Phone Without Being a Jerk

Nir Eyal

Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How to Deal with Difficult Customers

Help Scout Leadership

Every support person needs to know how to deal with difficult customers. Read about different types of difficult customers and the best ways to help them.

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Three Cultures You Must Consider – Remarkable TV

Kevin Eikenberry

Organizational culture has been an important topic for a number of years, but right now, as I’m recording this video at the beginning of 2022, culture has never been a bigger focus. Organizations around the globe are trying to figure out what the future of their workplace will look like. And rightfully so, they’re concerned […]. The post Three Cultures You Must Consider – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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5 Best Practices for Planning an Internal Ideation Process

Viima

We’ve all been at some point in one of those meetings where we’re asked to come up with out of the box ideas for new campaigns, products, or solutions to various issues. Sometimes we might feel under pressure, but even so, the approach can bring results, especially in smaller organizations. However, these are usually quick fixes, and when it comes to staying ahead of the curve and be innovative, you need more than a brainstorming session.

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How to Revive Your Daily Standup

Agile42

For an agile coach, the daily standup forms a great opportunity to observe the team and ask some coaching questions. Continue reading How to Revive Your Daily Standup at agile42.

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The 13 Best Intercom Alternatives for Customer Support in 2022

Help Scout Leadership

If you’re looking for a better option than Intercom for your business, we’ve got you covered. Take a look at these 13 Intercom alternatives.

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Celebrating art, allyship, and authors for Black History Month

BetterUp

There’s something special about reading a book. Books don't care about your gender, economic background, or race, and there's no better way to try out walking in another person’s shoes for a while.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Questions Proactive People Ask

Leadership Freak

You’re doomed if you can’t change direction. A turbulent world requires you to be light on your feet. But you can’t get anywhere when you constantly change direction.

Manager 87
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How to Revive Your Daily Standup

Agile42

For an agile coach, the daily standup forms a great opportunity to observe the team and ask some coaching questions. Continue reading How to Revive Your Daily Standup at agile42.

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Help Desk Software: What To Look For and Must-Have Features

Help Scout Leadership

Discover the top help desk features, learn how to evaluate them, and determine which are most valuable and necessary for your team.

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10 creative interview questions to up your recruiting game

BetterUp

Jump to section. Why should you ask creative interview questions? Tips for asking creative interview questions. Types of creative job interview questions. 10 unique interview questions and what they reveal.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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How Managers Confront Us/them-thinking and Win

Leadership Freak

Us/them-thinking comes naturally to everyone, even children. Imagine giving blue shirts to one group of children and yellow to another. Us/them-thinking will animate perception quickly.

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9 Best Human Resources Management Certifications for 2022

AIHR

Like most other aspects of the world of work, skills are and have been subject to intense change at a rapid pace. Whereas the longevity of professional skills used to be 10 to 15 years, it has now been reduced to an average of 5 years, with more technical skills at just 2.5 years or less, according to IBM. For HR professionals, this means that if they want to truly add value to their organization, they need to continuously work on building their skills and enhancing their qualifications.

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Flux: 8 Superpowers for Thriving in Constant Change

Kevin Eikenberry

Are you experiencing flux or continuous change? Chances are you are almost laughing at how obvious your answer is. Here is another obvious question: Would you like to thrive in times of change (like now)? Would you like some concrete tactics to help you deal with the realities and emotions of constant change? April Rinne […]. The post Flux: 8 Superpowers for Thriving in Constant Change appeared first on Kevin Eikenberry on Leadership & Learning.

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Self directed learning is the key to new skills and knowledge

BetterUp

Jump to section. What is self-directed learning? Why should you try self-directed learning? What is the self-directed learning process? 6%20learning%20process%20steps%20(with%20examples) %20 Self-directed learning supports your continuous growth.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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3 Ways Tom Brady Was Extraordinary and You Can Be Too

Leadership Freak

I’ve been a fan of New England sports teams since I was a kid. But when Tom Brady went to Tampa Bay, I started rooting for the Buccaneers.

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Organization Redesigns Must Start With Customer Experience

AlignOrg

You need to provide a standout customer experience for your brand, growth, and bottom line to thrive. Digital technology has changed the way we live, socialize, and do business. We connect like never before through instant communication – sharing data, ideas, and innovations. Sometimes the evolution of how we conduct business causes leaders to forget that the why remains the same—it’s all about the customer.

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Boost Sales Maturity to Transform B2B Efforts | Accenture

Accenture

Drive your company toward future-ready sales. Learn how to help your sellers have an ongoing, evolving understanding of B2B customers and their needs.

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20 exit interview questions to ask your departing employees

BetterUp

Jump to section. What is an exit interview? Why it’s important to ask the right exit interview questions. 19 ideas for exit interview questions. What to do after the exit interview.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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How to Maximize the Value of Anger

Leadership Freak

“84% of people surveyed said Americans are angrier today compared with a generation ago*.” Negative emotions can be useful, but they’re dangerous.

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Conversation Changing Books from Berrett-Koehler Publishers

Brett Koehler

A good nonfiction book doesn't just give you new ideas: it shifts your frame of reference for the entire conversation. During our decades in the publishing industry, we've always looked for authors with the eloquence and vision to reframe vital conversations about interpersonal relationships, public space, and the professional world. As both a certified B Corporation and California Benefit Corporation, we're legally accountable to people and the planet as well as profits.

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A Definitive Guide to Applying Standard Work to Your Business

Sweet Process

Featured Bonus Content: Download the FREE Standard Work Checklist! Click Here To Download It. What is the best way to work? Many people struggle with maximizing the time spent doing tasks so as to remain efficient and productive. To achieve work goals, it often feels like one needs to work longer and harder, though productivity […]. The post A Definitive Guide to Applying Standard Work to Your Business appeared first on SweetProcess.

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Managers, Individual Contributors Experience Belonging Differently

BetterUp

Depending on your perspective, the US is currently experiencing a labor shortage or a quality job shortage. But the upshot is the same: lower-paying jobs are becoming harder to fill and to keep filled, and people are finally asking why.

Manager 96
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Who Are You Celebrating for Black History Month?

Mind Tools Team Management

February is Black History Month in the U.S. and Canada. It’s a great opportunity to broaden our perspectives and understanding of Black History and of the impact of people of color today. And to learn more about key figures from the past and present who rarely make it into the official history books. Who We’ve Been Learning About for Black History Month.

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Now live ?? Our Performance Review Alternative

Know Your Team

If you’ve never been a fan of performance reviews, our tool + guide are for you. . Reviews are for books, movies, and restaurants. Reviews are not for people. The concept of “performance reviews” has always felt odd to you, as a result. As a leader, you want your team to continually level-up and improve – but a “performance review” doesn’t accomplish that.

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134 Productivity Apps to Help You Get More Things Done in 2022

Sweet Process

Featured Bonus Content: Download the FREE Cheatsheet on The Best 134 Productivity Apps! Click Here To Download It. You’re fidgeting on your phone all day. You have a job to do but you don’t know where to start, how to keep it organized, or how to finish it. The task’s deadline looms closer every day, […]. The post 134 Productivity Apps to Help You Get More Things Done in 2022 appeared first on SweetProcess.

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How to find your passion and discover your zest for life

BetterUp

Jump to section. What are passions? How to find your passion. Passions versus hobbies — What’s the difference? The power of Inner Work®. I’ve found my passion — now what?

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Why Every Leader Benefits From Team Autonomy

Management30 Leadership

Lorraine Margherita is a designer of collective dynamics for governance and performance. She helps multinational organizations experience collective practices. According to her, "Increased autonomy in a growing number of organizations can help yours create meaning and performance". The post Why Every Leader Benefits From Team Autonomy appeared first on Management 3.0.

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5 Amazing Tricks To Recharge Your Mid-Week Motivation

Vantage Circle

Although Mondays are infamously hated, some people say Wednesday is the hardest day of the week to get through. These mid-week blues can surely have an impact on creativity and ambition. And to get through it, we all need a little mid-week motivation. Read our blog on: Employee Motivation- A Comprehensive Guide. However, most people struggle to find inspiration in the middle of the week.

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