Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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Practicing Empathy – The Five L’s

Kevin Eikenberry

Empathy – understanding the feeling and emotions someone is feeling as a way to provide solace and support while building understanding and trust – is a critical leadership skill. I’ve written and recorded several messages about empathy in the past few months, because this practice is more important than ever. In the past, I’ve tried […]. The post Practicing Empathy – The Five L’s appeared first on Kevin Eikenberry on Leadership & Learning.

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Lazy Employees: 10 Steps on How To Handle Them

Vantage Circle

A great workforce is a mix of good employees coming together to work towards a common goal. Here, the individual contribution of every worker is crucial. All your employees must do their work properly to get the best result as a team. In this regard, lazy employees pose a big problem. These are the workers that lack the drive and the will to do a job properly.

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Asking a Question Costs Less Than Having an Answer

Leadership Freak

Control freaks fear freedom. But treating people like robots never inspires. Control-freak-leaders deliver narrow results. Choices inspire ownerships and instill responsibility. Every decision you give someone communicates trust, confidence, and respect.

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Three Classic Negotiating Mistakes

Dan McCarthy

Guest post by Clint Babcock: Recently I was teaching a class on negotiation for salespeople. I set up a buyer–seller role play scenario and I asked two participants to work through the scenario in front of the rest of the class. Both were provided with the pertinent information they needed to secure a good deal; all. Read More. The post Three Classic Negotiating Mistakes appeared first on Great Leadership by Dan.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Mute Yourself, Not Your Team – Remarkable TV

Kevin Eikenberry

We’ve all been in virtual meetings where a participant (maybe it’s you?) mutes themselves at the start and remains muted for the entirety of the meeting. And while there are a variety of reasons and situations where muting makes sense (I’ll review them in the video), there are even more reasons why you should UNMUTE […]. The post Mute Yourself, Not Your Team – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Grow Your Business with these 14 Amazon Leadership Principles

Vantage Circle

What drives your workforce? What style of leadership your workforce best identifies with? Do you follow set rules and principles? Amazon seems to have figured out the answers to all the above mentioned questions. Jeff Bezos, the CEO of Amazon, is one of the most followed business world leaders. While mentioning Amazon's remarkable success, he says- "We use our Leadership Principles every day, whether we're discussing ideas for new projects or deciding on the best approach to solving a proble

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Why You Need Work Instructions (And How To Create Them Like A Pro)

Sweet Process

Featured Bonus Content: Download the FREE Guide To Work Instructions Creation Platforms! You will get access to a guide of the best solutions to create work instructions for your team and streamline processes in your company. Click Here To Download It. Work instructions: most of us have used them but probably without realizing that they […]. The post Why You Need Work Instructions (And How To Create Them Like A Pro) appeared first on SweetProcess.

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The Remarkable Leadership Podcast is Now Live

Kevin Eikenberry

We’ve been recording The Remarkable Leadership Podcast since July of 2016. To date, I’ve had conversations with over 230 leadership experts and expert leaders. From the beginning, it has been my goal to make this the most engaging, entertaining, and useful leadership podcast available. Each conversation focuses on informing, inspiring, and encouraging leaders to learn, […].

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A Definitive Guide on Diversity and Inclusion in the Workplace

Vantage Circle

The importance of diversity and inclusion, popularly known as D&I, is gaining momentum in the professional scene. More and more companies are focusing on being diverse by incorporating D&I policies at all workforce levels. “Companies that embrace diversity and inclusion in all aspects of their business statistically outperform their peers.” – Josh Bersin.

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How to Live Up to Your Aspiration – Not Down to Your Disappointment

Leadership Freak

You can’t control everything, but you can control responses. Don’t give control to disappointments. How disappointment controls life: Disappointment controls life when you say, “I won’t bring my best because I’m disappointed.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Giving feedback remotely

Know Your Team

Here are 5 practices for giving feedback remotely that help encourage behavior change even at a distance. “Lost in translation” only begins to describe the perils of giving feedback remotely. How do you tell someone that their tone needs to improve, without your own tone offending them and hindering the likelihood that they’ll want to improve?

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Knowledge Base Software: The Ultimate Tool for Customer Self-Service Support

Sweet Process

Featured Bonus Content: Download the FREE Knowledge Base Software Checklist! You will get access to a checklist of features to look for in a software solution, to help you choose the best one for your team. Click Here To Download The Checklist. As a business owner, do you or your team members manually answer repetitive […]. The post Knowledge Base Software: The Ultimate Tool for Customer Self-Service Support appeared first on SweetProcess.

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5 Easy Ways To Influence Strong Organizational Commitment

Vantage Circle

Simply put, employee commitment is a by-product of when employees feel like they are a crucial part of an organization. The phrase " employee engagement " is often thought to induce the same meaning as employee commitment. However, there remains one stark difference. Engaged employees might not be committed. Similarly, a committed employees might be a disengaged one.

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A Moral Dilemma at Dunkin

Leadership Freak

We stop at Dunkin when we travel, but with COVID the restrooms are closed and drive-thru is the only option. The line was out in traffic, but we stopped anyway. Mrs.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Research-Backed Tips to Follow Through on Employee Engagement Commitments

LSA Global

Do Not Procrastinate – Follow Through on Employee Engagement Commitments. Putting off until tomorrow what you can or should do today is the classic definition of procrastination. Unfortunately, when it comes to employee engagement, most companies fail to fully implement employee engagement findings. The good news is that employees who see action after an engagement survey are twelve times more likely to be engaged the following year compared to those who do not see follow-up.

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Leader in Digital Learning Transformation | Accenture

Accenture

“I guess we’re not going to Chicago for training after all.

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10 Best Performance Management Software 2020

Vantage Circle

Table of Contents. What is Performance management system? 6 techniques of Performance Management. Top 10 Performance Management Software in 2020. Performly. Assessteam. Synergita. Leapsome. Reflektive. Performyard. Saba TalentSpace. 7Geese. ClearCompany. Profit. Comparison Based on Pricing. What is Performance Management System? As much as it is important for managers to monitor the performance of their employees, it is equally vital for the employees to receive feedback on their performances.

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Why Serve Employees When 47% are Thinking About Quitting Right Now

Leadership Freak

47% of workers are thinking about quitting right now.* Why expend time and resources serving people if they’re going to move on in 4 years? #1.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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How to Overcome Sales Objections

LSA Global

Top Sellers Gracefully Overcome Sales Objections. Though it is surely discouraging to hear a buyer say “No” when you spent time and energy on a potential sale, it is not the end. Instead, it shows that your buyer is engaged and there is something for you to learn. According to sales negotiation training experts, it is up to you to figure out what’s standing in the way of a “Yes” and turn things around either now or in the future.

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Leader in Digital Learning Transformation | Accenture

Accenture

“I guess we’re not going to Chicago for training after all.

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Project Communication: Why Is It So Hard?

Mike Griffiths

We all know the theory: Communications are critical to project success. You have probably heard advice such as communicate something “ five times in five different ways ” for it to stick, but why is it so hard? If people would just listen—or read what we send them—then communications would be easy, right? This may seem a reasonable assumption, but because we are part of the system, we are also part of the problem.