Sat.Aug 14, 2021 - Fri.Aug 20, 2021

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Your Leadership Moment

John Maxwell

A few weeks ago, I was sitting on the front row at a conference, preparing to go on stage and share how servant leadership can transform a culture. This is the message that’s been heavy on my heart for some time now; I could feel the excitement build within me as I imagined the people this message would help. Just before my time to speak, I paused to reflect on everything our country—our world— has been through over the past year (plus).

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Can We Please Stop Calling Everyone “Addicted”?

Nir Eyal

It’s disrespectful, degrading, and disempowering. In my review of The Social Dilemma, I challenged the filmmakers’ rather extreme view that huge swaths of people are “addicted to technology,” that social media is like a dangerous drug that’s hijacking people’s brains, and that big tech companies are trapping people in something akin to The Matrix movie. […] The post Can We Please Stop Calling Everyone “Addicted”?

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A Change You Have Control Over

Kevin Eikenberry

As you look into the future of work and your workplace, there is plenty of uncertainty. When things are uncertain, we don’t feel like we have much control of events and the future. Big external factors have always impacted our organizations and the context of our work, but never has it seemed as obvious and […]. The post A Change You Have Control Over appeared first on Kevin Eikenberry on Leadership & Learning.

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Announcing “PM Illustrated” – The Fun Way to Prepare for Your PMP® Exam

Mike Griffiths

I know, “Fun” and “PMP Exam” are rarely used in the same sentence. When I studied for my PMP credential in 2001, materials were text-based, process-focused, and dry! Unfortunately, not much has changed since then. However, fun is a serious business in adult learning, it boosts retention and cuts study time. We recall facts about our favorite hobbies and sports teams much easier than boring information because our brains prioritize fun experiences for recall.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The 4 Secrets of Graceful Leadership That Propel You to the Next Level

Leadership Freak

Passive patience disappoints. Grace sweetens bitter. Patience with people is: Accepting slower than expected progress. Withholding negative consequences for disappointing performance. Making room to learn from mistakes.

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Why New CEOs Should Practice Transparent Leadership (2021)

Vantage Circle

It's 2021, and mere job security and career development aren't enough for employees to stay motivated. They want to be part of a workplace culture that encourages transparent leadership. Hence, if you're a new CEO, you must focus on implementing transparency in your leadership skills. Transparency fosters a sense of trust and provides serious motivation. - Billy Boughey.

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The future of social apps + the SF and LA tech ecosystem

Andrew Chen

Hi readers, I’ve been MIA! But ready to be back and writing more now that I’m finished with my book (more on that in a second). Two things today: First, I recently posted a tweetstorm about my adventures in the LA tech ecosystem, and how it compares to SF, and the upcoming changes. I have it below, with some updates and edits. And second, I’m happy to announce that I just turned in a final version of my upcoming book, THE COLD START PROBLEM , which has its final book cover and

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The 5 Best Four-Letter Words Leaders Can Practice Today

Leadership Freak

Remarkable success begins simply. Fools make simple things complicated. Complexity leads to confusion. Confusion produces anxiety. Anxiety creates insecurity. Insecurity leads to stagnation. The 5 best four-letter words for leaders #1.

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18 Customer Service Tips for Financial Services Companies

Help Scout Leadership

We know cash rules everything around us, but there are plenty of rules around cash too, and that’s just one of the challenges to delivering great customer service in finance. There are also customer relationships and expectations to manage. When you put all that together, it’s clear that working in finance is complicated. In this article, we cover several pain points that financial services customer service professionals face, and we’ll offer 18 tips for how to overcome those challenges.

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Anxiety at Work

Kevin Eikenberry

Even before a pandemic added to our anxieties on every possible level, there was already a serious problem with anxiety at work. While I’m not glad the problem has become more pervasive, I am very glad it is now more commonly discussed. And doubly glad there are great resources to help us understand and overcome […]. The post Anxiety at Work appeared first on Kevin Eikenberry on Leadership & Learning.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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What is Servant Leadership?

Management30 Agile and Lean Principles

An article by Management 3.0 Facilitator Kjell Tore Guttormsen, a Servant Leader by heart, located in Oslo. Kjell Tore is going to explain what's behind the word "Servant Leadership" and what it means to become a Servant Leader. The post What is Servant Leadership? appeared first on Management 3.0.

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7 Ways to Immediately Open Your Mind to Useful Ideas

Leadership Freak

You can’t be open to everything. Open-minded leadership is a pernicious waste of time when you lose sight of outcomes. So how can you open your mind without wasting time on useless conversations?

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The 3 Stay Conversations: The best way to improve employee retention

Know Your Team

Improve employee retention by having these three one-on-one meetings with your staff once a month. We all want to improve employee retention. The question is how? Our knee-jerk answers to this question can feel opaque. Pay, perks, and promotion opportunities could matter… but to what degree? Employee recognition programs or more social activities could be helpful aspects… or will those efforts feel superficial?

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Five Simple Exercises to Build Your Hybrid Team

Kevin Eikenberry

In the early days of the pandemic, the rush was on for remote team building. People looked for ways to host virtual lunches, virtual happy hours, and other time-consuming, sometimes elaborate approaches to building teams virtually. Now that many organizations are settling into – or planning for – a hybrid workplace, they are looking for […]. The post Five Simple Exercises to Build Your Hybrid Team appeared first on Kevin Eikenberry on Leadership & Learning.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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The Formula for Influence: Know – Like – Trust

Change Guides LLC

As change management practitioners, we are responsible for supporting employees during an. organizational change. We need to be constantly vigilant about how change decisions impact people and in turn, how people will respond to those decisions, so we can support the transition from current state to future state. But, we can’t read minds and we can’t force people to change, so how then can we be most effective in our role?

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The Five Faces of Curiosity

Leadership Freak

Curiosity applies to everything leaders do. Apart from curiosity, leaders… Feel defensive. Need obedient minions. Seldom connect. Tend to manipulate. Smart people practice curiosity. Everyone else gets dumb and dumber.

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How to retain employees without money? Focus on this.

Know Your Team

No, not salary, perks, or promotions. The answer to how to retain employees lies in the work itself. Everyone is quitting. Or at least, that’s what the headlines are announcing, clamoring for how to retain employees during this “ Great Resignation.” According to a recent survey published by Prudential, 1 in 4 workers plans to look for a different job once the pandemic has subsided.

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What is Agile Leadership, and why is it important?

Management30 Agile and Lean Principles

What is meant by Agile Leadership, what are the benefits of a more agile leadership style and which competencies does an Agile Leader need? Erick Masgo is revealing some facts around Agile Leadership. The post What is Agile Leadership, and why is it important? appeared first on Management 3.0.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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How to Use CRM Software to Improve Your Marketing Efforts

Sweet Process

Image source: New Breed Revenue If you are looking for a useful tool to help you and your marketing team then look no further from a good CRM software system. Not only is it incredibly important for sales, but for customer support, interdepartmental communication as well. It can automatically store huge amounts of data which […]. The post How to Use CRM Software to Improve Your Marketing Efforts appeared first on SweetProcess.

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Weekend Update: 8/9/2021 to 8/13/2021

Leadership Freak

This week the phrase, “Inappropriate persistence,” came to mind. Getting stuck is the result of inappropriate persistence. I’ve been there. How about you? Learning is an opportunity to defeat inappropriate persistence.

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Mastering the Art of Strategic Leadership

Vantage Circle

Strategic thinking is crucial in all aspects of life, including business, non-profits, and governments, as well as personal and professional development. In this podcast, Stephanie Bown talks about the key to strategic leadership. She highlights the fact that there are numerous outdated leadership models, but it is now time for everyone to embrace strategic leadership.

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Fundamental Sales and Marketing Alignment Strategies

Ascend

When I first started doing marketing and lead generation, I used to worry about being driving leads for my clients. I've since learned that's the easy part! As long as there’s enough marketing activity, like blogging, email marketing, and social media, people will come to the website, and lead conversion rates will increase. Cool! Job done, right? Wrong.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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Not Confusing Activity With Accomplishment

Stephen Warrilow

Speed and velocity is a mental model drawn from physics. Speed is how fast you are moving, velocity is how fast you are moving in a specific direction. “The difference between successful people and very successful people is that very successful people say ‘no’ to almost everything.” [Warren Buffett] You need to be able to distinguish between tasks that offer a lot of speed and those that offer a lot of velocity.and select the latter.

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Root Cause Analysis is Over-Rated – What to Do Instead

Leadership Freak

A car that won’t start requires root cause analysis. But people development and culture building may not.

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Corporate Philanthropy- How It Benefits Employee Engagement?

Vantage Circle

Supporting social work and noble causes is a major way for businesses to give back to the community. But, aside from the feel-good factor, corporate philanthropy does something equally amazing. It has the ability to increase your employees' loyalty , happiness , and satisfaction. What Is Corporate Philanthropy? A certain amount of corporate philanthropy is simply good business and works for the long-term benefit of the investors. - John Mackey.

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How to Add Keywords to Your Website Using Best Practices

Ascend

One of the main reasons to have a website is to get found online when someone is looking for information regarding your type of products or service offerings. These days, your website is your company – it replaces a physical space with a virtual space. Like roads lead customers to a physical place of business, keywords lead online users to your virtual place of business.

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Future-Ready Talent | Accenture

Accenture

Accenture research shows that preparing a workforce for the future and revamping the work experience has never been more critical. Read more.

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15Five Empower 2021 Virtual Leadership Conference Registration Now Open

15Five

On October 6-7, Empower will bring together HR and business leaders from across the globe for a thought provoking and inspiring virtual leadership event. WHO: 15Five, the leading human-centered performance management platform. WHAT: 15Five is announcing that the company’s Empower conference registration is now open. Empower is a free transformational two-day virtual conference dedicated to helping business and HR leaders uplevel their leadership skills and create world-class workplace cultures.

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5 Must-Know Ways To Get Your Team Coaching Program Started

Vantage Circle

Teams must evolve in response to the changing dynamics of the corporate world. They must remain competitive and adapt to change. Even so, expecting teams to navigate and adjust to such huge changes on their own is unrealistic. Effective team coaching is essential for this to happen. A great team coach can be crucial to the team's success and their ability to learn from their mistakes.

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How to Better Develop Senior Leaders

LSA Global

Extraordinary Times Require Extraordinary Leaders Too many organizations leave their leadership development programs up to luck and chance. And then those many organizations are disappointed in the quality and capability of their senior leaders to lead in complex times. If you want your senior leaders to perform at their peak, you need to be intentional and purposeful in the way you invest in their development.

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Future-Ready Talent | Accenture

Accenture

Accenture research shows that preparing a workforce for the future and revamping the work experience has never been more critical. Read more.

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How Vendini is Increasing Employee Engagement and Business Performance with 15Five

15Five

If you’ve ever bought or sold tickets to a concert, theater performance, comedy show, or any other live event, there’s a good chance you’ve used one of Vendini’s ticketing platform. The company provides an all-inclusive and easy-to-use ticketing, marketing, fundraising, and patron management platform plus a world-class customer care program to provide smooth and seamless ticketing solutions for companies and their customers.