High Scalability

JANUARY 3, 2022

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 137

Engineering 137

Help Scout Leadership

JANUARY 5, 2022

The new year brings new opportunities to create the customer experiences we all want to deliver. Here are our predictions for customer service trends in 2022.

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113

Marcella Bremer

JANUARY 4, 2022

Personal development is more crucial than ever before. Jeremy Hunter, founding director of the Executive Mind Leadership Institute, says we have three choices when facing an existential threat: transform, cope or collapse. In this crucial decade to 2030, positive leaders can engage the transformative potential of climate change for their people and organizations.

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Agile42

JANUARY 6, 2022

Scrum is simple. Indeed, it is a very lightweight framework everyone can understand. However Scrum is purposefully incomplete: It just defines the rules of the game, like the rules of a sport. You need to know the rules well to play a certain sport, but knowing them is not enough to win a championship. That’s one reason why Scrum is hard to master: you need to know so many things outside Scrum to make it work successfully.

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Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Benefits

Kevin Eikenberry

JANUARY 3, 2022

The best leaders are curious about the world, the future, their businesses, and their people. Another way to say that is that great leaders are question askers. Last week, I posted my leadership imperatives for 2022. Today, I want to augment that by sharing the most important – the big questions for leaders at the start […]. The post Some Big Questions for Leaders in 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

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Vantage Circle

JANUARY 4, 2022

Employee off-boarding, although underrated, is a vital process for any organization. It can be simply put through as the famous quote, "All's well that ends well." What your employees experience while leaving the company has a huge role to play in deciding whether they will be a protagonist of the company or not. Because sometimes, even when the entire journey is worthwhile, a poor employee off-boarding process will change the complete outlook for the employee.

Onboarding 98

Onboarding Assets Employee Engagement Accounts 98

Agile42

JANUARY 6, 2022

Scrum is simple. Indeed, it is a very lightweight framework everyone can understand. However Scrum is purposefully incomplete: It just defines the rules of the game, like the rules of a sport. You need to know the rules well to play a certain sport, but knowing them is not enough to win a championship. That’s one reason why Scrum is hard to master: you need to know so many things outside Scrum to make it work successfully.

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100

Kevin Eikenberry

JANUARY 2, 2022

Burnout. Stress. These seem like a given in the world and the world of work today. If you haven’t experienced them, you are lucky (or in denial). Most would agree with the title of this book that burnout is an epidemic. But most think about it as an individual phenomenon. This wonderful book will convince […]. The post The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It appeared first on Kevin Eikenberry on Leadership & Learning.

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Leadership Freak

JANUARY 3, 2022

Show up like a kid peeking over the fence. Better to live on your toes than stumble back on your heels. Successful leaders are prepared for action. They show up READY.

Leadership Development 94

Leadership Development 94

Mark Sandborn

JANUARY 4, 2022

Working more hours to get more done is the downfall of most failed leaders. This problem is due to a lack of capacity. Capacity is the amount that something or someone can produce. When someone moves into leadership, they typically have more responsibility. If they don’t increase their capacity per hour, they will by necessity have to work longer hours.

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Education Revenue Benefits Manager 77

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management

Help Scout Leadership

JANUARY 5, 2022

There are tons of options you can use when sending emails as a business, but each of them has different value depending on your needs.

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Kevin Eikenberry

JANUARY 5, 2022

Whether you are viewing this video at the start of the year or on the 17th of April, I’m telling you that your New Year starts today. Whenever you look at the calendar, you can see that it says the new year starts on January 1. But your new year isn’t based on a calendar. […]. The post Your New Year Starts Today – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Leadership Freak

JANUARY 4, 2022

Everyone does stupid things. Thankfully, most of us don’t do stupid things on national television. Last Sunday, Terry Bradshaw did a stupid thing when he joked about Antonio Brown (AB) on national television.

Leadership Development 61

Leadership Development 61

Vantage Circle

JANUARY 7, 2022

This podcast is about The Great Resignation, also known as The Big Quit, and The Great Opt Out. Everything started in early 2021, and much has already been said and written about it. Some argue that the only way to develop is to opt out for better things. In contrast, others say that the mass exit is harmful and permanent. So, what is the current state of affairs in the workplace?

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Benefits Manager 52

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Engineering

Jim Taggart

JANUARY 5, 2022

When we look back to the 20th Century and reflect on great leaders, whether leading nations, organizations or social movements, there’s a tendency to produce a list with mostly male names. However, when one attempts to create a list of who were the great management thinkers during this period, it becomes even more skewed towards males. Names like Peter Drucker, John Kotter, Peter Senge, John Garner, James MacGregor Burns, Robert Greenleaf, Henry Mintzberg and Warren Bennis typically come to mind

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Manager Administration 52

Sweet Process

JANUARY 3, 2022

Featured Bonus Content: Download the FREE Powerful Operational Risk Management Checklist! Click Here To Download It. Imagine you’re an operational risk manager. You face the tough task of assuring your boss that all operational risks are well managed. But the company’s risk strategies are all outdated and ineffective. Lacking an effective ORM (or operational risk […].

Risk Management 52

Risk Management Operations Manager 52

Niagara Institute

JANUARY 1, 2022

Despite the demands of being the President of the United States, Barack Obama dedicated an hour a day to read while he was in office. Bill Gates reads and retains information from 50 books a year. Warren Buffett spends 80% of his day reading and acquiring knowledge.

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Vantage Circle

JANUARY 5, 2022

A lot has changed in the corporate world over the years, but one thing that hasn't is the concept of corporate gifting. As we approach the new year, put on your thinking caps and come up with some meaningful new year gift ideas to show your appreciation for your employees. So, here are some of the best new year gift ideas for your employees that speak volumes about how much you value their contributions. 1.

Marketing 52

Marketing 52

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

Compliance

Leadership Freak

JANUARY 7, 2022

You have thoughts you would rather not think. Your mind wanders like a cat looking for mice. You know you know something but can’t remember it.

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Manager Leadership Development 66

Sweet Process

JANUARY 1, 2022

Featured Bonus Content: Download the FREE List of 7 Tools for Total Quality Management! Click Here To Download It. Maybe scores of your customers return their products, angrily requesting refunds. Or maybe the output of your team isn’t quite at the level you want it. The problem may not be your team but your processes […]. The post Total Quality Management: Principles, Processes, and Practice appeared first on SweetProcess.

Manager 52

Manager 52

Help Scout Leadership

JANUARY 5, 2022

These HubSpot alternatives for customer support, sales, and marketing teams will help you streamline your work and save time and money.

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Marketing Sales Sales 57

Accenture

JANUARY 5, 2022

When sellers tell relevant, compelling stories, it creates better buyer experiences – which leads to increased revenue and happy customers. Learn how.

Revenue 52

Revenue 52

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

Education

Leadership Freak

JANUARY 5, 2022

Normal people choose pleasure over pain. It’s normal to avoid thorny issues.

Leadership Development 75

Leadership Development 75

Kotter Inc.

JANUARY 6, 2022

The post How Oil Companies Can Recruit, Train, and Retail Top Talent appeared first on Kotter International Inc.

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Recruitment Energy Retention 52

LSA Global

JANUARY 6, 2022

Where Corporate Culture Fits For some, workplace culture can be overwhelming. Savvy business leaders understand the importance of culture in terms of business performance and employee engagement. They fully recognize that their strategy (the WHAT) must go through their people (the WHO) and their workplace culture (the HOW) to be successfully executed.

Culture Change 36

Culture Change Employee Engagement Implementation Marketing 36

Accenture

JANUARY 5, 2022

When sellers tell relevant, compelling stories, it creates better buyer experiences – which leads to increased revenue and happy customers. Learn how.

Revenue 40

Revenue 40

Leadership Freak

JANUARY 6, 2022

My fondest childhood memories include toys. I had a boy-doll named Rocky.

Leadership Development 53

Leadership Development 53

Kotter Inc.

JANUARY 3, 2022

The post Adapting Corporate Culture appeared first on Kotter International Inc.

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LSA Global

JANUARY 2, 2022

Leadership Team Alignment Matters Just as poorly aligned tires can cause your car to drift off course, poorly aligned leadership teams can send your organization in the wrong direction. Even with solid strategies, many companies fail to translate their well-designed business plan into desired results. In fact, we know from a recent IBM survey, that as few as 1 out of 10 strategies are successfully executed.

Leadership Development 36

Leadership Development Aligned Leaders Employee Engagement Revenue 36

Vantage Circle

JANUARY 4, 2022

Being an important company-wide project, employee training should be taken seriously from beginning to end. Tracking learner results helps you see how training is going and evaluate it in hard numbers. Moreover, such a data-driven approach allows you to estimate the ROI and demonstrate the training output to higher management. No less importantly, if you track employee training , you can get a sense of employee learning needs.

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Sales Sales Software Manager 52

15Five

JANUARY 1, 2022

15five embraces diversity and equal opportunity in a serious way. We are relentlessly committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the more our culture comes to life, and the better we can fulfill our purpose of helping people achieve their true potential at work. We are publishing this statement so that you can understand the expansive nature of our commitments to both diversity and equal opportunity employment.

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Diversity Inclusion 52

Nir Eyal

JANUARY 3, 2022

Every night, my wife and I engaged in the same routine: She put our daughter to bed, brushed her teeth, and freshened up. We both slipped under the covers, exchanged knowing glances, and started doing what comes naturally to a couple in bed: we began to lovingly caress our gadgets — she fondled her cell phone, while I tenderly stroked the screen of my iPad.

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