John Maxwell
SEPTEMBER 21, 2021
Photo by SHaHraM Anhari on Unsplash. This message is excerpted from the book Life Coaching for Successful Women: Powerful Questions, Practical Answ ers by Valorie Burton. Research shows that resilient people think differently. They have a set of skills – sometimes learned, other times innate – that allow them to persevere, manage stress, and triumph in the face of challenges.
Help Scout Leadership
SEPTEMBER 24, 2021
Since there are multiple, distinct steps in the customer journey , some companies choose to separate these steps and have them managed by separate roles: The sales team handles pre-sales. A customer onboarding specialist manages onboarding. A customer success specialist owns lifecycle management. If your company is splitting responsibilities in a similar way, this post will teach you how to write a customer onboarding specialist job description that attracts the most qualified candidates and get
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Tanveer Nasser
SEPTEMBER 22, 2021
If you enjoy reading interviews of CEOs sharing what shapes their understanding and approach to leadership, chances are you’ve probably read one of the over 500 interviews Adam Bryant wrote for his popular New York Times column, “Corner Office”. I’ve been an avid reader of Adam’s column for many, many years so I was delighted when his publicist reached out to me to say Adam was interested in appearing on my podcast, “Leadership Biz Cafe”.
Marcella Bremer
SEPTEMBER 20, 2021
Here’s part 3 of building a high-performance culture, based on Daniel Coyle’s The Culture Code and my consulting practice. The third ingredient to improving collaboration is a collective, meaningful purpose. When your purpose is ultra-clear and inspiring it serves as a beacon: everyone adjusts their course in the right direction – like a swarm of […].
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Leadership Freak
SEPTEMBER 24, 2021
The end of this week is your last opportunity to put a big rock on next week’s calendar. Once day-to-day urgencies appear, they prevent you from accomplishing important tasks.
Help Scout Leadership
SEPTEMBER 21, 2021
The first named customer success group was created in 1996. While the original driver for the role was to grow relationships and increase revenue, the customer success specialist job description has changed quite a bit since then. Customer success teams often have a range of responsibilities, depending on the team’s age, the size of the company, and what type of product they are supporting.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Nir Eyal
SEPTEMBER 19, 2021
The post Can’t Seem to Stick With Your Commitments? Try Making a Pact. appeared first on Nir and Far.
Leadership Freak
SEPTEMBER 21, 2021
I was reminded, during a recent team meeting, that successful leadership is often about simple practices and straight-forward behaviors. If leadership practices are complicated, you’re doing it wrong.
Help Scout Leadership
SEPTEMBER 22, 2021
This post is part of The Supportive , Mathew Patterson’s column for customer service professionals. Your work matters. You matter. Delivering high-quality online customer service day after day is skilled, challenging work. Sometimes people think of support as an “entry level” role, something to be moved through or skipped over, but you know how wrong they are.
Kevin Eikenberry
SEPTEMBER 20, 2021
It used to be that watching TV meant watching it live. Then we had VHS recorders where we could watch something later (if you could set it up). Then came DVRs, which made it easier, and you could store more shows than you could ever watch. Now we have streaming – and the true advent […]. The post Bingeing for Your Future appeared first on Kevin Eikenberry on Leadership & Learning.
Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.
Vanessa Van Edwards
SEPTEMBER 21, 2021
If you want to stand out, you’ve got to know what makes you special. But the real question is: Are you tapping into your uniqueness? The post 12 Amazing Tips to Stand Out (Professionally & Personally) appeared first on Science of People.
Leadership Freak
SEPTEMBER 20, 2021
When ownership is low, getting things done is always hard. 7 signs you’re in a low ownership culture: Normal requests are greeted with moaning. It’s an ‘every person for themselves’ culture.
Sweet Process
SEPTEMBER 22, 2021
Image Credit: easieraccounting.com Technology is transforming the entire world rapidly. Technologies that appeared impossible a couple of years ago are a reality nowadays. Businesses of all sizes are using advanced tech tools and solutions for business automation. They do so to automate their processes with an intention to increase overall operational efficiency and improve the […].
Kevin Eikenberry
SEPTEMBER 21, 2021
If you are a goal setter (which improves the chances of getting where you want to go), you will achieve them – maybe not all, but many of them. And often people feel empty or feel a sense of ennui when they reach a goal. The good news is, reaching your goal IS the goal. […]. The post What to Do When You Reach a Goal? – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.
Vantage Circle
SEPTEMBER 22, 2021
If you're here looking for a list of Friday quotes, we know exactly how you feel. If you're anything like me, Fridays look like the light at the end of the tunnel, with violins in the air, flowers blooming, and.well, you get the idea! We all look forward to Friday. After 5 days of absolute hustle, you finally get two days of complete peace. And the happiness of what awaits us after Fridays is the cherry on top.
Leadership Freak
SEPTEMBER 22, 2021
Arrogance is a beast that never tires, never stops, and can’t be defeated. It never compromises. Arrogance never cohabitates with your best self.
15Five
SEPTEMBER 23, 2021
Earlier in my career with 15Five, I was fortunate to have the opportunity to job craft my role, which then became “Director of Talent Transformation.” This encompassed manager enablement, organizational development, talent development , and performance management. As the owner of our organization’s performance processes at that time, competencies became an area of focus for me.
Kevin Eikenberry
SEPTEMBER 22, 2021
You tell me – is email the best thing since sliced bread or the bane of your work existence? Chances are you have considered it to be both – perhaps on the same day. My colleague and co-author Wayne Turmel wrote a great post with the same title on our Remote Leadership Institute blog and […]. The post Picking Alternatives to Email appeared first on Kevin Eikenberry on Leadership & Learning.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.
Vantage Circle
SEPTEMBER 21, 2021
Vantage Circle is proud and excited to announce the partnership and integration of the rewards and recognition platform with Zoho People. Zoho People is an online Human Resource Management System that allows you to manage and access all of your employee data in one place. The integration syncs all the data within both platforms and makes management easier than you can imagine.
Leadership Freak
SEPTEMBER 23, 2021
While he was on vacation, one manager’s team lost momentum. We discussed how to intervene before things fall apart. I gave him two phrases for reflection, protecting gains and positive discontent.
Accenture
SEPTEMBER 23, 2021
How business leaders can work with strategic partners to get the most value out of their operations transformation
LSA Global
SEPTEMBER 23, 2021
This Anti-discrimination article that was published in 2009 still applies to employers and employees today who desired a respectful workplace. “Historic trends and events are converging into a perfect storm that could place anti-discrimination at the center of corporate policy with an intensity unseen since passage of the Civil Rights Act in 1964”, according to Dr.
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha
Vantage Circle
SEPTEMBER 20, 2021
Do you want to build an effective mentorship program at your workplace? If yes, you have come to the right place. This is a comprehensive guide on how to develop a high-impact mentorship program. Here, we’ll cover the following areas of mentorship: Importance and benefits of a mentorship program. The basics of mentorship. Who makes a great mentor and a great mentee?
15Five
SEPTEMBER 21, 2021
Millennials currently make up the largest part of the workforce, yet almost 50% have significant career regrets. Looking back, many wish they’d chosen a different career path when they started out and the ones that made it to management are now wondering if they even want to be bosses. One thirty-five-year-old lamented in a CNBC article , “I wish someone had helped me figure out what jobs would be applicable for my interests and passions.”.
Accenture
SEPTEMBER 23, 2021
How business leaders can work with strategic partners to get the most value out of their operations transformation
LSA Global
SEPTEMBER 24, 2021
The Problem with Money Talk Human beings have long been conflicted about money. When it comes to our relationships, it’s just something we’d rather not talk about much. But wouldn’t it help you in sales to know how to decrease the negative money emotions of prospects? In complex solution sales , we have to think and talk about money. As a salesperson you propose a solution to a customer problem, for which the customer will pay you.
Vantage Circle
SEPTEMBER 18, 2021
If your company focuses on diverse and inclusive culture, you must celebrate black excellence too. Black History Month is when you can dedicate a whole month to the people of color in your company. It is time to celebrate the power and resilience of the black community at work. February in the US and October in the UK is a reminder to honor the accomplishments of Black Americans and people of color worldwide.
LSA Global
SEPTEMBER 20, 2021
Unintentional Muzzling Most leaders get where they are by being competent and confident. When, for instance, an important project is struggling , the team needs to rally behind a new initiative, or there’s a crisis that threatens the business, effective leaders decisively help to get things back on track. But many miss the boat on how to encourage more employee input.
Vantage Circle
SEPTEMBER 23, 2021
For many HR practitioners, the words “data” and “people analytics” likely conjure visions of finicky formulas, slow spreadsheets, and huge headaches. But we’re here to tell you that they’re nothing to be afraid of, and, with the right tools, analytics could change every employee’s (work) life. Why? Because understanding and investing in your people help you build a better place to work, leading to happier, more productive, and successful employees, bosses, and businesses.
Vantage Circle
SEPTEMBER 23, 2021
Vantage Circle has collaborated with JazzHR to offer an enhanced employee experience to businesses that focuses on creating greater alignment between organizational objectives and employee career goals. Who Is JazzHR? JazzHR is a powerful, user-friendly recruitment software for SMBs that scales the ability to find and hire great talent. It allows users to start sourcing, receiving, and reviewing resumes with just a few clicks.
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