Sat.Feb 12, 2022 - Fri.Feb 18, 2022

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Does Love Work as a Leadership Principle?

John Maxwell

Photo Credit: (KY3). As I stumbled for my alarm at 3:00 a.m. on my first day on the job as a street washer, I wondered what I was getting myself into. CBS had asked my company to participate in its hit reality show Undercover Boss. As the CEO of Herschend Family Entertainment (HFE) at that time, I’d agreed to work at Silver Dollar City, our original theme park in Branson, Missouri.

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Lonely at the Top? Here are 9 Ways to Deal

Vantage Circle

Leadership comes with a lot of power. However, the nature of power and its psychological effects frequently leave the debilitating feeling of being isolated from others. It's a feeling so common among successful people that it's become an idiom: "It's lonely at the top." In a wide-ranging interview in 2016 , Apple CEO Tim Cook spoke candidly about the challenges of running one of the world's most iconic companies. "It's sort of a lonely job," he admitted.

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Determining Personal Benchmarks

Kevin Eikenberry

Benchmarking can create new perspectives and a competitive edge in business. That why so many organizations look for benchmarks to compare performance, understand gaps, and measure success. Those objectives sound valuable for an individual as well, don’t they? That’s why I want to suggest to you the idea and value of personal benchmarks, and help […].

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How to love what you do and do what you love

BetterUp

Jump to section. How does it feel to love what you do? Learning how to find the things you love to do. 6 ways to love what you do. In need of inspiration? Get help along the way.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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13 Best Practices for Improving Online Customer Service

Help Scout Leadership

Online customer service is one of the most important functions at any company. Here’s how to get started with it and continue improving it as you grow.

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The Pursuit of ‘Flow’ Is Overrated

Nir Eyal

The idea of flow is considered by many to be the epitome of productivity. Also known as “being in the zone” or “hitting your stride,” flow captivates us with its promise of becoming so absorbed in what we’re doing that we tackle tasks effortlessly. That magical zone is great when you can find it. But what happens when you can’t? The post The Pursuit of ‘Flow’ Is Overrated appeared first on Nir and Far.

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How cultural humility versus cultural competence impacts belonging

BetterUp

Jump to section. Cultural humility versus cultural competence: What’s the difference? The benefits of cultural humility. Cultural humility at work. How do you cultivate cultural humility in the workplace?

Benefits 115
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How to Change Your Team’s Behavior

Help Scout Leadership

You have identified a small change that you’re convinced would really improve your customer service quality, but you’re having trouble persuading your team to change their behavior. Here’s one quick tip to make it happen.

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Helping You Get Remarkable Results

Kevin Eikenberry

In case you haven’t noticed, LinkedIn is far more than a professional networking and job seeking site. It is the most vibrant social media platform for professionals – with the least nonsense associated with it. For nearly a year, I have been writing a weekly LinkedIn newsletter called Remarkable Results. Humbly, I’m going to tell […]. The post Helping You Get Remarkable Results appeared first on Kevin Eikenberry on Leadership & Learning.

Media 90
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Three Things You Must Let Go

Leadership Freak

A man is hanging by a branch above a deep ravine. He looks down; then he looks up and yells, “Help! Help! Is anyone up there?” “I’m here,” the reply comes.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Understanding entrepreneurship: What is it and its types

BetterUp

Jump to section. What is an entrepreneur? How entrepreneurship works. Types of entrepreneurs. 5 qualities entrepreneurs have. Why is entrepreneurship important? How to be an entrepreneur. Final thoughts.

Manager 113
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The 7 Best Crisp Alternatives for Customer Support in 2022

Help Scout Leadership

If you’re looking for a dedicated support tool, Crisp may not be your best option. Check out our list of seven Crisp alternatives.

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Making Hay and Making Progress – Remarkable TV

Kevin Eikenberry

I grew up on a farm, and so I have plenty of agricultural phrases in my vernacular, but actually all of us have some of those phrases. For example: Don’t put all your eggs in one basket. Yep, that’s a farm phrase. And hint, I’m going to talk about it next week. But for now […]. The post Making Hay and Making Progress – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

Manager 74
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7 Ways to Succeed at Forgetting

Leadership Freak

Your inner critic helps you remember pain and disappointment. Negative memories rain like rocks. Botched projects increase anxiety. Bungled relationships motivate isolation. Anxiety and isolation limit your life.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Generational differences: how to retain multigenerational talent

BetterUp

Jump to section. What are generational differences? Why are there generational differences? 5 generations that make up the workforce. What generational differences look like in the workplace. 3 reasons to embrace a multigenerational workforce. How managers can bridge the generational gap.

Manager 108
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6 Tips to Run a Highly Effective Meeting, Backed by Science

Vanessa Van Edwards

Meetings can be terrifying, especially when you don't have a plan! Learn how to run your meeting effortlessly and effectively! The post 6 Tips to Run a Highly Effective Meeting, Backed by Science appeared first on Science of People.

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11 Skills For a Supervisor To Go From Good to Great

Niagara Institute

The job of a supervisor is to manage employee and team performance, deliver results, promote best practices, and tackle challenges as they arise. For many, it’s unlike anything they have ever trained for or experienced before. Understandably, this can make the transition from doing the work (individual contributor) to leading the people doing the work feel like a real challenge.

Manager 52
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Two Seductions that Stunt Growth

Leadership Freak

Talent provides advantage, but growth multiplies possibility. You’re a runt when you squander growth opportunities. People might think you’re cute but neglecting growth insults talent. You are responsible for your development.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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How to Outsmart the Innovator's Bias and Boost Future-Mindedness

BetterUp

Jump to section. The "Innovator's Bias" gets in the way of assessing the future. The research experiment: Induce the innovator’s bias, then cure it. A simple exercise to out-smart bias. Moving forward with clear-eyed confidence. In changing and uncertain times, we innovate our future every day. Companies, countries, and individuals face challenges. Developing solutions that help — that meaningfully address challenges, that have a durable positive impact — these solutions demand a different minds

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10 Effective Tips On How To Lead A Strengths-Based Team

Vanessa Van Edwards

A good leader needs to inspire confidence and trust in their followers through demonstrating a combination of competencies and people skills. Understanding human behavior, motivation and the power of shared values are essential for motivating and inspiring others to achieve their goals. The post 10 Effective Tips On How To Lead A Strengths-Based Team appeared first on Science of People.

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How To Promote Allyship In The Workplace?

Vantage Circle

Everyone is talking about diversity and inclusion these days. It's all over the news, and people are becoming more aware of workplace injustices every day. But, while we live in a time when many of us want to be change agents, we still don't know where to begin. And it is here that the concept of allyship in the workplace gains traction. This post will discuss what an ally is, the different sorts of allyship, and how to get started with it.

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4 Questions When Seeking Clarity

Leadership Freak

Leaders with clarity are like the Lock Ness Monster. Even when you see one, you’re not sure they’re real. Confusion is good when you stop and reflect.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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The Pomodoro Technique: How breaks improve productivity and well-being

BetterUp

Jump to section. What is the Pomodoro Technique? Benefits of the Pomodoro Technique. Does the Pomodoro Technique really work? How to master the Pomodoro Technique. What do you do in a five-minute Pomodoro break?

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How Authentic Should You Be at Work?

Mind Tools Leadership

Which of the following two people do you think is most authentic? Eva, who always says exactly how she feels – even to the point of using bad language to show the strength of her reactions. She talks openly about her personal life, cries in meetings, dances on tables at office parties, and is as likely to have colleagues hugging her in gratitude as shouting at her in anger.

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50 Accomplishment Quotes To Boost Your Employees’ Morale

Vantage Circle

Our accomplishments are the pinnacle of our professional lives. However, without a few roadblocks along the way, reaching this pinnacle of success is difficult. That is why it is critical to celebrate every employees’ success, no matter how big or small, because these victories do not easily. And you can add a touch of personalization to this celebration of success by adding accomplishment quotes.

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Finding Out What Really Matters to the Customer

AlignOrg

Several years back, I worked with a financial services client dealing with a sticky customer service issue. When this organization spoke with customers about it, they expressed one thing as their primary concern. However, upon analyzing actual buying behavior it was clear that customers were making decisions and buying services based on a totally different factor.

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What is a Health and Wellness Coach?

BetterUp

Jump to section. What is a wellness coach? Who should be a wellness coach? Life versus wellness coach: what's the difference? How do I know that I need a wellness coach? 5 things to look for in a wellness coach.

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Driving Revenue with Marketing: How to Reap the Rewards of a Mutually Beneficial Plan

Chief Outsiders

(Blog 1) Step Zero: The Dark Funnel. If your sales funnel is lurking in the shadows, it may be because it’s filled with people who are trying to avoid the spotlight. Sure, if you’re like most companies, you have the digital tools you need to generate marketing-qualified leads, or MQLs, by the scads and buckets – casting a broad net through newsletters, promotional emails, social media mentions, website interactions – you know, the entire digital gamut.

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Getting Agile Transformations Right

Management30 Change Management

Mario Brückner, Management 3.0 Facilitator and author of Living Transformation®, shares some key insights he has gained from years of experience accompanying organizational transformations in businesses in a range of industries around the world. Despite their heterogeneity, he observed distinct patterns – particularly of dysfunction – common to all these organizations.

Manager 52
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The skills gap: Understanding the causes and making plans for improvement

Walk Me

Across the world, employers often find their organizations are not meeting their full potential because of a skills gap. But what is a skills gap, what causes a skills gap, why is it a serious problem, and what can employers do to solve this common yet frustrating problem? What is a skills gap? A skills gap usually emerges when employers struggle to hire people with the appropriate skills to perform the tasks required for an organization to operate effectively.

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What is sabbatical leave? It's the best kept secret in HR

BetterUp

Jump to section. What exactly is a sabbatical? How does sabbatical leave work? 10 benefits of employee sabbatical. Developing a sabbatical leave policy.

Benefits 105
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How to Organize Culture Events for Employees

Vantage Circle

Communication is an extremely effective tool, particularly when combined with group activities. Employee culture events demonstrate their effectiveness in all areas of the workplace, providing employees with a positive working environment, well-being, and life satisfaction. Especially now that most of us are working from home, it allows people to know each other better in a virtual setting and also enhances a company’s culture.