Active Listening; its Skills and Importance in the Workplace
Vantage Circle
APRIL 11, 2019
The art of effective listening is essential to clear communication, and clear communication is necessary for management success. -James Cash Penney. What is Active Listening? Active listening is when you are fully aware and concentrate on what is being said rather than passively hearing what the speaker is trying to convey. The goal of active listening is to acquire information, listen to understand people and situations before responding to it.
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