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Understanding pay transparency and its importance

June 28, 2023 - 20 min read
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    In today's modern workforce, pay transparency has become an increasingly important topic. Employees want to know how much they are being paid, how their compensation compares to others in similar roles, and if there are any disparities in pay based on gender or ethnicity. 

    Likewise, employers are recognizing the value of being transparent about pay to build trust, promote fairness, and attract and retain top talent. In this comprehensive guide, we will explore the concept of pay transparency, its benefits and drawbacks, the current legislation surrounding it, and how organizations can embrace it effectively.

    What is pay transparency?

    Pay transparency, also known as salary transparency or wage transparency, refers to the practice of openly sharing information about compensation with employees and job candidates. 

    According to federal law, pay transparency is the degree to which employers are open about salary and pay information. Salary transparency can also mean the ease at which employees can find out the compensation of other employees in their workplace. 

    It involves providing details about how salaries are determined, disclosing salary ranges, and sometimes even sharing individual employee salaries. The level of transparency can vary from organization to organization, but the overall goal is to foster openness and trust regarding pay practices.

    pay-transparency-woman-checking-her-phone

    Why is pay transparency important?  

    We know pay inequities exist. These inequities disproportionately impact women, especially those who are Black, Indigenous, and people of color (BIPOC).  According to US Census 2020 data, women earned 83 cents to every dollar a white man made. 

    But not all women are equitably paid, either. On average, Black women are only paid 63 cents for every dollar paid to a white man. Further, Latinx women earn 57 cents for every dollar paid to a white man. 

    Studies show that pay transparency can help close the gender pay gap. And when coupled with laws that prevent a company from asking a candidate about their current or previous pay, the gender gap narrows. 

    Beyond pay equity, pay transparency brings plenty of benefits to an organization. From increased job performance and satisfaction to retention and trust, pay transparency pays off. After all, how you compensate your employees speaks to how much you value them. When employees feel valued by their organization, it increases employee engagement

    The Evolution of Pay Transparency

    Over the years, pay transparency has evolved significantly. In the past, companies often discouraged employees from discussing their compensation and salary ranges, and many even implemented pay secrecy policies. However, with the rise of online job postings and self-reported wage tools, employees now have greater access to information about pay, leading to increased discussions about compensation in the workplace. In response to the demand for more transparency, several jurisdictions have enacted laws to promote pay transparency and address pay inequality.

    Current Legislation and Pay Transparency Laws

    Pay transparency is not only a strategic choice but also a legal requirement in many jurisdictions. Governments around the world have recognized the importance of pay transparency in promoting fairness and reducing wage disparities. 

    Pay transparency laws 

    Now, 17 states in the US have some sort of pay transparency law in place. 

    The below states have led the way in making it legally required for employers to disclose salary ranges on their job descriptions:

    • California 
    • Colorado 
    • Connecticut 
    • Maryland 
    • Rhode Island 
    • Washington 

    As of November 2022, New York City also requires employers to post salary ranges for every job posting. And more and more employees are asking for salary ranges as part of the hiring process

    While it’s picking up momentum, these transparency policies and laws are still fairly new. It’s not the norm for pay data to be transparently disclosed to employees and candidates. But with these states leading the way, we can likely expect other states to follow suit soon. 

    Let's take a closer look at some notable pay transparency laws in each state:

    1. California

    California implemented a pay transparency law that came into effect on January 1, 2023. The law requires employers to include pay ranges on every job posting and share pay ranges with employees for their current positions. Employers with 15 or more employees must also provide the pay scale to applicants and third-party job posting platforms. 

    2. New York

    New York will introduce a pay transparency law in September 2023. The law will require employers to disclose pay or pay ranges for all jobs, promotions, and transfer opportunities within the state. This law aims to provide candidates and employees with greater visibility into compensation practices.

    3. Maryland

    In Maryland, employers must provide wage range information to job applicants upon request. This requirement ensures that candidates have access to relevant compensation information during the hiring process.

    4. European Union

    The European Union has proposed the Pay Transparency Act, which would require employers to include salary ranges in job postings and provide employees with information about their individual pay levels and the average pay levels for colleagues in similar roles. This legislation aims to address pay disparities and promote transparency across member states.

    It is essential for organizations to stay up-to-date with the legislation in the jurisdictions where they operate to ensure compliance and promote fair pay practices.

    pay-transparency-man-smiling-working-remotely-at-cafe

    Benefits of pay transparency 

    Now that we understand the concept of pay transparency let’s understand the impact. What are some pros and cons of adopting pay transparency practices? What impact can it have on your employees? Does it impact performance management

    First, let’s talk about the pros. Here are five advantages to adopting pay transparency in the workplace.

    1. Promotes pay wquity

      One of the most significant benefits of pay transparency is its potential to promote pay equity. When companies are transparent about how they determine compensation, they are more accountable for implementing fair pay practices. 
      If companies are required to disclose compensation data, it’s much harder to ignore pay disparities. Studies show that pay transparency practices help in pay equity efforts, though there’s still work to do. Pay disparities based on gender, ethnicity, or other factors can be identified and addressed, helping to close the wage gap and ensure equal pay for equal work.
    2. Builds trust and engagement

      Transparency in pay can build trust between employers and employees. When employees have a clear understanding of how their pay is determined and believe that the process is fair, they are more likely to feel valued and engaged. This, in turn, can boost morale, productivity, and overall job satisfaction.
    3. Attracts top talent

      In today's competitive job market, attracting top talent is crucial for organizational success. Pay transparency can be a powerful recruitment tool, as it signals that an organization values fairness and is committed to providing competitive compensation. Candidates are more likely to be interested in positions that offer transparency in pay, increasing the pool of qualified applicants. 
    4. Increases employee retention

      Just as attracting stellar employees is critical for businesses, retaining them is equally if not more important. One study by Payscale found that employees are more likely to leave within the first six months if pay transparency isn’t adopted. 
    5. Encourages productivity and performance

      When employees have visibility into how their pay is tied to their performance, they are more motivated to excel in their roles. Pay transparency can serve as a catalyst for increased productivity and performance, as employees understand that their efforts directly impact their compensation. 
      When it comes down to it, pay impacts how valued your employees feel by your company. If employees don’t feel valued, it can negatively impact performance.
    6. Reduces pay secrecy and rumors

      By embracing pay transparency, organizations can reduce the prevalence of pay secrecy and rumors among employees. When there is open communication about pay practices, employees are less likely to speculate about their colleagues' salaries or feel the need to keep their own pay a secret. This can foster a more collaborative and supportive work environment.

    Drawbacks of pay transparency

    While pay transparency offers numerous benefits, it is essential to consider the potential drawbacks and challenges that organizations may face. Here are some of the key considerations:

    1. Exposing your pay problems may have ripple effects across the business 

      Well, this one should be fairly obvious. If you have pay equity problems, pay transparency will bring them to light.


      And for your human resources and legal teams, it could lead to things like employees quitting. Or maybe employees are dissatisfied and disengage from their work. It might cause your employees to share wage gap discrepancies on social media, which could hurt your employer brand. It might dissuade job seekers from entering the interview process.

      If handled improperly, your organization could suffer. It’s important to make sure your organization works closely with your internal communication team. This is especially true if pay discrepancies are uncovered. If you’re rolling out pay transparency policies, it’s important to ensure your employees understand what they mean.
    2. Potential candidate pool reduction

      One potential drawback of pay transparency is that it may lead to a reduction in the candidate pool. Companies that openly disclose pay ranges in job postings may receive fewer applications or a lower response rate from potential candidates. This can be particularly challenging if the pay range is perceived as less competitive compared to other organizations in the industry.
    3. Workforce envy

      Pay transparency without a policy can cause tension between colleagues. The increased visibility into colleagues' salaries can sometimes lead to feelings of jealousy or resentment among employees. Pay transparency may highlight pay disparities, causing dissatisfaction and tension within the workforce. It is crucial for organizations to address these concerns and ensure that pay practices are fair and transparent to mitigate these negative effects.

      This is why it’s critical that pay transparency comes with a policy as well as ample internal communication. Sometimes, companies hold things like office hours or Q&A sessions. These hands-on communication tools also help reinforce key pay transparency components.
    4. Pay negotiation challenges

      When employees have access to pay information, they may be more inclined to negotiate for higher compensation. This can pose challenges for organizations, especially if they have limited budgetary constraints or a standardized pay structure. Pay transparency may result in pay compression, where employees demand equivalent pay to their colleagues, even if their experience or tenure differs.
    5. Potential employee poaching

      Pay transparency practices, such as sharing salary ranges in job advertisements, can make it easier for competing organizations to poach employees. If candidates are aware of the pay range for a specific position, they may use that information to negotiate higher salaries with other employers. This can present challenges for organizations trying to retain their top talent.

    woman of color working from home smiling from pay transparency

    Steps to maximize the positive impacts of pay transparency 

    If your organization is ready to roll out pay transparency, here are four ways to maximize the positive impacts. 

    1. Create a clear pay transparency policy 

    The first step to reaping the benefits of pay transparency is to create a policy. First, check with your HR and legal teams on state laws that might apply to your workforce. 

    Then, work to create a clear, easy-to-understand policy. There’s nothing worse than having a complicated, jargon-filled policy about an already touchy subject. Make sure the policy includes an FAQ for employees and has a way for employees to ask and receive answers to any questions they may have, too. 

    2. Communicate the pay transparency practice — and do it well 

    Communication is the buffer against internal conflict in the workplace. If your employees understand the policy well, it can help deter and prevent some of those cons from happening in the first place. 

    Work with your internal communication team to make sure the policy is well-communicated to your workforce. Consider hosting office hours or a Q&A session with your HR team for more hands-on support.

    For example, think about how well-educated your HR team is on the practice of pay transparency. Do they understand the purpose behind it? Do your employees understand the importance of communicating this message?

    Are there key messages or talking points you can provide to your frontline HR managers? Are your employees getting a clear and authentic lens into what your total rewards strategy looks like? Are you receptive to feedback about your total rewards strategy and how it's communicated, too?

    You want to make sure you’re reiterating the “why” behind pay transparency. Without understanding the purpose, employees risk missing important information.

    How does pay transparency align with your company's core values? In what ways do you hope pay transparency can build trust with your employees? How will pay transparency benefit your employees? 

    3. Be honest about your pay analysis 

    If you’re doing a pay transparency audit for the first time, it might feel daunting. And let’s face it: we know that pay equity isn’t the norm. Your compensation analysis might uncover some problems that you’ll need to address. 

    Make sure you handle your analysis with integrity. Look at this as an opportunity to build trust and promote fairness with your employees. By doing so, you’ll be better positioned to retain your top talent. 

    4. Commit to growth 

    Companies, like humans, are constantly evolving. And bettering ourselves often translates into bettering our company, too. 

    Commit to growth. Pay equity isn’t going to be solved with pay transparency alone. But showing your commitment to equity in salary shows a commitment to your people. And in order to do so, you need to show your investment in continuous growth and transformation. 

    Sometimes, these conversations are tough ones to have. Let’s say you conduct a pay parity analysis and uncover some problems. Lean on your support resources — like your coach — to help navigate how to best address these growth opportunities. We all have room to better ourselves. And that leads us to our next step in the pay transparency process… 

    5. Make meaningful change 

    Pay transparency is the start to making change. It’s the launchpad to a workforce where employees are compensated and valued for their contributions equitably. 

    Make an action plan for how you’ll address pay parity in your organization. Create changes in how you communicate about salary to your employees. Commit to ongoing communication and transparency about pay. And gather (and listen to) feedback

    Your employees are your best assets. How are you showing them that you value their work? In what ways are you keeping your core values front and center in everything you do? 

    More tips for embracing pay transparency

    Implementing pay transparency effectively requires careful planning and consideration. Here are some best practices to guide organizations in embracing pay transparency:

    1. Assess your organization's readiness

    Before implementing a pay transparency policy, assess your organization's readiness for change. Consider factors such as company culture, employee sentiment, and potential administrative complexities. It is crucial to ensure that the organization is prepared to address any challenges that may arise during the transition.

    2. Determine the level of transparency

    Decide on the appropriate level of transparency for your organization. This may involve sharing salary ranges, providing information about pay practices, or disclosing individual employee salaries. Consider what will work best for your company culture and industry norms.

    3. Communicate clearly and transparently

    Communication is key when implementing pay transparency. Clearly explain the reasons for adopting a transparent pay policy and the benefits it will bring to employees and the organization as a whole. Be open to receiving feedback and addressing any concerns that may arise.

    4. Ensure fair pay practices

    When embracing pay transparency, it is crucial to review and ensure that your pay practices are fair and equitable. Conduct regular pay audits to identify any pay disparities based on gender, ethnicity, or other factors. Address these disparities promptly and make necessary adjustments to promote pay equity.

    5. Train managers and HR professionals

    Provide training and support to managers and HR professionals to help them navigate conversations about pay transparency. Equip them with the knowledge and skills to address employee questions and concerns effectively. This will promote consistency and fairness in pay discussions throughout the organization.

    6. Monitor and adjust

    Pay transparency is an ongoing process that requires monitoring and adjustment. Regularly review the impact of your pay transparency policy on employee morale, retention, and recruitment efforts. Make adjustments as needed to ensure that the policy continues to align with the organization's goals and objectives.

    Start talking about money 

    We know that talking about compensation and salaries can be uncomfortable. But when it comes down to it, discomfort is just the beginning of a growth journey. It’s the first step to learning and growing. This means admitting when systems are broken and committing to bettering ourselves and our organizations. 

    While there may be challenges and considerations to navigate, the benefits of pay transparency far outweigh the drawbacks. By following best practices and staying informed about relevant legislation, organizations can successfully implement pay transparency policies that benefit both employees and the organization as a whole. Embrace pay transparency and pave the way for a more equitable future of work.

    Thrive in your workplace

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    Thrive in your workplace

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    Published June 28, 2023

    Madeline Miles

    Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

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