With the changing times, it is no longer necessary that all employees be under the same roof. About 50% of the U.S. workforce currently work from home. COVID-19 happened and more and more people now work remotely.
The need for a shorter supply chain has increased because of recent travel restrictions.
This has gotten more companies thinking about a better way to maximize production with as little disruption to their processes as possible while they meet their goals. Nearshoring has become one of the ways for them to do this. It involves leaving part of their business processes in the care of another company close to theirs. The host company also has some advantages to gain from its partner when they do this.
Nearshoring especially is a popular choice among top companies to offer relief for a host of problems and others are following suit. By the end of this article, you should have a fair knowledge of what nearshoring is and how to set up this beneficial strategy.
Nearshoring, off-shoring, onshoring and reshoring are branches of a much broader term known as outsourcing. To understand the concept behind these individual terms, one needs to grasp what outsourcing is.
Outsourcing is the process of handing over a part of your business to a third-party company because they can do it more efficiently and at a lower cost. Companies do this when they lack the necessary expertise to tackle a project. Instead of hiring new employees and training them, they outsource such tasks to vendors who are already skilled in that particular field. It is a practical way for companies to delegate non-core work and focus on other operations. Your outsourcing agency will provide what your team needs to get a project done. Outsourcing allows businesses to save on direct and indirect recruiting and labor costs. Companies opt for this when they need to act quickly on a market opportunity but don’t have the in-house talent to do so.
An illustration might be a company that manufactures shoes. They see a need to have their application software updated for company and customer use. They do not have I.T. specialization and they need to build this to achieve their goals. Having their manufacturing team learn how to do this will take a lot of time and incur a high cost. What do they do? They hire a team of skilled professionals who take on this project while the company continues doing what it does with no interruption to its business. When the project is over, everyone parts ways.
There are risks associated with this approach to business. For one, having a third party be in charge of your business means trusting them with delicate parts of it. If they don’t understand your principles and values, quality problems can arise, missed deadlines, communication problems and hidden costs may spring up.
The form of outsourcing you adopt will have its unique challenges. Different factors need to be considered before you decide to go with one. These factors will be discussed in this article.
Off-shoring
When a company outsources a project to a team in a faraway country, it is known as off-shoring. It is also termed farshoring. It involves putting up a small team or an entire department to be in charge of a part of a company. Some common off-shoring locations are China, Taiwan, Argentina, Colombia, and Brazil.
Off-shoring used to be the most popular form of outsourcing mainly because of its cost-cutting advantage. Places where businesses were off-shored had low hourly rates and good expertise with access to the entire global talent pool. These days, however, boosting savings has ceased to be the main factor considered when thinking of outsourcing. This is due to economic growth in the world and, most recently, the COVID-19 pandemic.
Off-shoring may come with disadvantages that sometimes outweigh the advantages, based on the nature of your project. If it is one where constant communication is needed, a company may face challenges attached to off-shoring. On the other hand, if it is a project that will be handled almost completely by the off-shore team, off-shoring will be a profitable option. Let’s see some of those challenges.
The thing with off-shoring is that you take your business (part or whole) to a new shore—a different country from yours. This means your new team may not be fluent speakers of the English language. This is going to pose communication problems. Communication between teams is going to take extra effort and you may need the services of an interpreter.
It also means you’ll be in different time zones from them. The result: delays in meeting deadlines, poor communication and overworked external teams. A problem demanding urgent attention might not get that because work hours are different. This delay may lead to mistakes and unsatisfied customers which will harm the reputation of the company. Meeting deadlines will be hit and miss because of this. An advantage comes with working with different time zones if your company works 24/7. This means people will always be available.
In-person meetings won’t occur as often due to long travel hours. Adequate supervision will be unavailable as a consequence.
There is also the fear of intellectual theft. This concern may push companies to hold back information from their off-shored partners, leaving them working without a full scope of the project and affecting productivity.
You may also face cultural differences from people who have different work ethics and values from yours. You’ll have to deal with this as part of the package. Holidays and workdays may differ and this will have some negative impact on your business.
Other downsides to off-shoring include high shipping fees, import tariffs, delays in production, and unkept promises.
Onshoring
The process of locating part of a company on its home shore is referred to as onshoring. It is outsourcing business processes to a less expensive area in the same country. That is, from metropolitan areas where the cost of living and wages are higher to the non-metropolitan areas of your country. It’s also called domestic outsourcing.
Reshoring is the bringing back of a company from a far country to its home country. Cutting costs is, however, not the driving force for companies who reshore or onshore—maintaining high-quality output is.
Onshoring gives companies more control over operations and monitoring of the production process since it is closer to home. Communication is transparent. The team’s output is increased as reporting to headquarters can be done regularly.
It increases savings because there are shorter lead times since there’s no such thing as a cumbersome inspection process. Shipping costs are reduced. Onshoring enhances the manufacturer’s ability to source materials quickly through shorter supply chains.
Onshore outsourcing is without the risk of foreign labor taxing policies as seen with off-shoring. Cultural compatibility is a huge relief as it enhances cooperation between teams. You’re able to provide high-quality products and be on schedule. You’ll be less likely to encounter delays that would typically occur with cultural and language barriers associated with off-shoring.
The risk of having intellectual property stolen is drastically reduced. There are intellectual property laws built in the U.S. to protect intellectual property. Consumer feedback response is increased as you have the flexibility to address issues on time. It cuts down on time zone concerns, language and cultural barriers. It brings jobs back to the native labor force thereby boosting your country’s economy.
This approach to outsourcing is rather expensive. You’ll be facing the same hourly rates and a very restricted talent pool. Hiring recruits and training them can be time-consuming too.
Nearshoring
The term nearshoring simply describes the action of a company handing over projects to professionals in a country close to yours—in the same time zones. Also called out-staffing, it involves hiring the services of a nearshoring vendor. The goal, in part, of nearshoring is to reduce cost as setting up operations in a company’s home country is high. Compared to off-shoring, however, nearshoring is more expensive because the region’s pay scales and costs of living are similar to the home country.
Nearshoring destinations for the U. S. include Canada, Puerto Rico, Chile, Brazil and Mexico. Nearshoring involves getting a professional who delivers quality service and enhanced collaboration. The vendor is responsible for performing recruiting routines, getting the best available candidates, and having the required skills and experience. This leaves the company unbothered with these new tasks as the professionals handle them while fully accessing your team.
A major driving force for nearshoring used to be cost. But as stated earlier, economic, geopolitical and social changes are beginning to be serious considerations for why a company decides to nearshore. Delivering on quality, tapping fresh talent, scaling faster, enhancing user experience and not focusing only on cutting costs are some of the reasons many companies are considering nearshoring.
This video explains it further:
Chapter 2: Benefits of Nearshoring
Why is nearshoring becoming increasingly popular these days? It lets businesses reap part of the cost benefits of an off-shore location without running into typical off-shoring problems like culture and time-zone challenges. A closer look at the benefits of nearshore outsourcing will give the answers.
Watch this brief video to see some nearshoring benefits:
Time Zone Compatibility
Nearshoring sites are usually close to the headquarter country. The time difference is minimal, and in some cases there is no time difference. This advantage gives room for flexibility to respond to new developments quickly. You’re able to talk to your business partners during normal business hours without feeling guilty that you’re disrupting their rest time.
Better Control
Having your team close to you allows for more frequent visits to the nearshoring site. Hence, monitoring the processes is easier. Institutional, cultural, and physical distance make quality control difficult and costly. Nearshoring lets you have more oversight and control over your outsourced process for a higher quality product. Taking a flight won’t seem so dreary when you know it’ll be a short flight.
Easier Communication
Choosing nearshoring as your outsourcing option means an easier flow of communication between you and your external teams. Closer proximity can equate to a reduction of cultural discrepancies and language barriers. It’ll be easier for both sides to understand each other. Also, disruptions due to poor internet services will not have to be dealt with as their technological development will be nearly the same as yours. Frequent communication is essential for success and growth.
Better Collaboration
Being able to meet your partners without challenges and understanding them fosters better collaboration. Having a close cultural background and similar work ethic promotes this.
Reduce Travel Burdens
Outsourcing to a closer country greatly reduces travel burdens not just on humans but on goods too. Shipments will get delivered faster as there is quicker transit from the manufacturing site to the ultimate customer. What would have taken weeks to arrive off-shore will take only a few days. Customs and duty charges will be reduced, too, based on the closeness of the territories.
Reduced Risk of Intellectual Theft
The closeness between countries limits to a great extent the occurrence of intellectual theft. Nearshoring allows for improved control of intellectual property. The need to be very cautious with company information reduces and the freedom to share information makes work easier for both sides.
Improved Production
Unlike off-shoring, whose goal is to cut costs without a focus on quality, nearshoring encourages employees to bring their knowledge and leadership skills into projects. A quick response to customer and worker feedback will improve product performance. Coupled with the ease of monitoring production, errors are spotted on time.
Nearshoring allows entrepreneurs to find expert knowledge that is unavailable in their area. Finding the right talent needed for some of your company’s projects will take time and money if you don’t see any potential employees with the right skills and knowledge and have to train your employees. Nearshoring gives wider access to the talent pool outside your country. You may find the perfect fit for your projects.
Chapter 3: Disadvantages of Nearshoring
Nearshoring has quite a few downsides to it. You can manage them so they are not much of a hassle. Most of the problems that come with nearshoring are exacerbated by the company wishing to outsource. Let’s have a look at some challenges that come with nearshoring.
Communication Problems
Nearshoring is supposed to be a relief from communication issues seeing that the language barrier is removed. However, speaking the same language is not a golden ticket guaranteeing clear communication. For there to be a seamless understanding between partners, communication has to be effective. Avoidable frustrations will be common if communications hurdles are not dealt with. Your channel of communication should be defined and disruptions should be attended to as soon as they occur. The frequency of reports on work progress should be outlined and followed strictly. Any changes coming up from either side should be duly reported.
Trust Issues
Off-shoring is not the only outsourcing approach where we find trust issues. Trusting a key portion of your business to another firm is not going to be easy. Some companies can’t find a balance to this and as a result, production suffers. To overcome this, contracts should state clearly what is expected from your partners and what is not. Then go ahead and equip your partners with the knowledge they need to deliver great work. Your documenting systems should be easy to understand when accessed.
Lack of Resilience
Poor quality workmanship is harmful to a company’s reputation. When a project isn’t going well, your team must have the right mindset to get back on track. The ability to recover from natural disasters, cyberattacks, terrorism, and economic downturns is crucial in a company. With nearshoring partners, you may face dedication problems. That is, since you probably only hire for a one-off project, external workers may not be dedicated to providing you with the results you seek. This is why finding the right nearshoring company is important. (This will be discussed fully in chapter 9).
Restricted Access to Talent
Whereas those who opt for off-shoring are granted access to a wider talent pool, nearshoring offers limited access. Finding the right expertise for your projects could prove a bit harder. To cross this hurdle, contact nearshoring companies that know what it is you’re looking for and can match you with the right team.
Different Working Habits
Having your outsourcing team close to you is indeed going to help with cultural challenges. However, this may not be 100 percent true for all places. There will still be some noticeable differences in the way your partners respond to work. Make sure they understand your goals and objectives so that they work in line with it, regardless.
Chapter 4: Factors Promoting Nearshoring
Several reasons have made nearshoring a popular business approach for companies. Some of these reasons are discussed below.
Labor vs. Capital Intensive Products
Labor rates in non-metropolitan areas of a country are notably lower than in city areas. To cut back on salary costs, companies may decide to move the production process to a less developed area in their country. Additionally, getting labor in these parts of town is much easier compared to the city. This is especially true for manufacturing companies as fewer people venture into this area as a career path. Nearshoring then solves the problem by offering labor with a reduced pay rate.
Logistical Challenges
The logistics considered when establishing an off-shore center will make nearshoring the best option to companies driven to improve quality, enable quick response and focus on customer satisfaction. Establishing new shipping lanes, getting distribution channels from the new supplier and figuring investment tax credits offered by the jurisdiction of the new supplier are activities that take time. Other off-shore shortcomings like failures in intellectual property protection and low-quality standards at the destination are other reasons why nearshoring is a preferred option.
Freight Costs
Shipping fees between closer shores are much cheaper when compared to farther shores. Taxes paid for goods are reduced. The delay in the arrival of goods from off-shore locations facilitated the need to nearshore. A significantly increased speed in the arrival of goods makes nearshoring attractive.
Increase in Overseas Regulations
Laws binding off-shore companies, including transportation of goods, can be a headache. Like COVID-19 took the world by surprise, no one can say what will happen in the next couple of years that will affect transportation. Companies face delays in customs processing with off-shoring. As a measure to protect their interests, having goods closer to home sounds like a better option.
Increase in Labor Rates
Labor rates in off-shore countries are increasing as development takes place. You may find that off-shoring to save labor costs may make you lose more as unforeseen circumstances can happen. A product manufactured incorrectly because of poor communication will be a huge loss to the company as they try to correct damages.
Shorter Supply Chain
A shorter supply chain means quicker deliveries and less risk for products. Having a rather long supply chain means longer processes and protocols to follow. Nearshoring means you’ll face fewer supply chain issues.
Chapter 5: Major Industries Suitable for Nearshoring
There are four major industries that nearshoring fits perfectly. This is not to say that other industries cannot outsource their projects to nearshore companies.
I.T. Nearshoring
I.T. nearshoring is relocating a business I.T. operation to a neighboring country. Brazil, Mexico, Ukraine, Poland, and Romania are popular nearshore centers for I.T. nearshoring.
Jcommerce has been nearshoring I.T. for the last 14 years. They have worked with companies from 20 different countries to help them implement I.T. projects. They list six primary reasons for nearshoring I.T. projects. A need to accelerate the current software development process, budget limitations which make in-house I.T. prohibitively expensive, difficulty finding employees with the required knowledge and experience to complete I.T. and software projects, a cap on the number of employees in an organization making hiring difficult, budget limitations, a lack of I.T. resources and a lack of I.T. expertise.
The wide range of potential software solutions for any given project makes it difficult for a single company to have expertise in all of the I.T. solutions they may require. Nearshoring to experts in a nearby country can save them time and money.
Call-Center Nearshoring
A company moves its customer support or call operations to countries like Jamaica and Costa Rica.
Nearshoring a call center can be a better choice than outsourcing it. When you nearshore a call center, you can expect better communication and the ability to integrate the contractors more easily into the company workflow. You benefit from the lower labor costs in a neighboring country. Your customers receive service from call center employees who speak your native language fluently and understand your culture.
The Connection recommends basing your decision on whether to nearshore or off-shore on the number of call center seats you have. They suggest that businesses with less than 100 seats choose nearshoring to decrease the risk and lack of control associated with off-shore operations.
Pharmaceutical Nearshoring
This is the transferring of pharmaceutical manufacturing processes to nearshore countries like Mexico.
Pharmaceutical companies continue to grow and are devoting more and more resources to research and development. By nearshoring business processes such as I.T. and manufacturing, pharmaceutical companies can keep up with the global demand for their products and keep costs under control.
Pharmaceutical companies strive to find resources in countries that provide labor at lower wages, cheap transportation costs, and fewer manufacturing practices and transportation practices restrictions. Saving money on I.T. and manufacturing costs allows pharmaceutical companies to invest more in research and development and their drug pipeline.
Manufacturing Nearshoring
Manufacturing companies like those that produce automobiles, electronics and household appliances move their manufacturing processes to other countries. For example, manufacturers in the U.S. are nearshoring to Mexico.
COVID-19 has made many U.S. business CEOs consider nearshoring as an option to traditional outsourcing. The automotive industry may have started the trend when they moved U.S. automotive operations from China to closer countries, but other industries are following. In an April 2020 Thomas survey, 28% of the representatives in the manufacturing industry said that they were extremely likely to consider nearshoring, making manufacturing the industry with the greatest interest in nearshoring.
This YouTube video offers more insight:
Chapter 6: Examples of Companies That Have Nearshored
Many companies have successfully outsourced parts of their processes to nearshore partners and are doing well. Let’s look at a few of them.
Boeing
Boeing is an aerospace company that designs and manufactures airplanes, satellites, telecoms equipment, rockets and missiles. Its wiring was outsourced to a French multinational company called Safran. Parts of its operations are in Mexico. Safran has been operating out of Mexico for the last 25 years. They have the world’s largest center for manufacturing aircraft electrical wiring. Safran designs and produces 95% of the wiring for the Boeing 787 Dreamliner.
WhatsApp
This is a messenger app that was launched in 2009. Most of its development processes and workload are in Eastern Europe. WhatsApp chose Eastern Europe for its tech talent, hiring off-shore developers from Russia.
While in-house employees focus on customer support and operations, development is handled off-shore. More recently, they have moved Russian developers to the U.S.
Whirlpool
This is a manufacturing and marketing company for home appliances. It has much of its operations nearshored in Mexico. Nearshoring to Mexico will increase its production efficiency as it exports a lot of machines into the U.S. Samsung and L.G. have also nearshored to Mexico.
Toyota
The Japanese manufacturing company has its manufacturing facilities in Thailand, Indonesia and India. Other manufacturing companies like Honda and Mitsubishi have nearshored as well. As of 2015, Mexico accounted for 20% of North American auto production.
Chapter 7: Is Nearshoring Right for Your Company?
Each company operates differently and will have different expectations and requirements for outsourced work. Which options you should consider will depend on your particular needs. If you’re considering nearshoring, ask the following questions to better understand whether it suits your needs.
Are you facing difficulties hiring the right talent in your country or you don’t want to waste time on it?
Is it difficult to find a workforce of required talent at a lower cost?
Do you want your team available in real-time?
Do you face an increase in operating costs? If you live in a country where living costs are high and as a result, you can’t hire the needed workforce and pay for their set-up, nearshoring to a cheaper country should be considered. You can cut the costs of your operation by finding talent in locations with a lower cost of living
Do you have too much workload? You may have employees who already have too much on their plates to think of handling more work. The situation is made more difficult when you need a particular expertise that your team can’t offer. You should outsource such tasks to nearshore teams so your home teams can focus on their area of expertise.
Do you feel you need to build a department or extend an already existing one? Do you have plans to expand further?
Chapter 8: How to Implement a Nearshoring Strategy
To fully enjoy your outsourcing adventure, here are things you should take note of:
Assess The Skills In Your Organization
Can your employees handle a project you’re about to start? Why do you feel the need to get extra help? The answers to these questions will let you know exactly what you need a nearshore team for. Be specific. What do you want from them?
Choose A Trusted Outsourcing Company
Work with a trusted nearshore outsourcing company to find likely candidates. Outsourcing companies are in charge of getting your team set up. With your goals clearly outlined, communicate exactly what you’re looking for to the company. They should have teams of qualified, dedicated, and trained experts able to understand your needs and handle your projects.
Simplify To The Minimum
Prepare in advance for your incoming team. Ensure that processes and procedures are simplified to the minimum for external teams. They shouldn’t find it hard to understand what your company is about. Reduce complexity for the new team and leave more valuable time for performing tasks and improving the process.
Other Important Strategies for Successful Nearshoring
Anticipate problems before they occur. Your response to problems arising should be prompt. Each problem should be dealt with individually and not generally.
Establish mutual trust between workers. Prepare your home team to collaborate properly with your external team.
Be prepared to work with people who may or may not have English as their first language. Therefore, documents should contain information in a language that your partners clearly understand.
Thoroughly document information to avoid mistakes. Details should be clear to remove any doubts. Make use of good documenting systems to ensure a smooth onboarding process.
Protect your intellectual property. Legally binding NDAs should be created, so vendors do not expose sensitive information
Develop plans to mitigate any additional costs that may spring up while working on a project. Conduct proper business analysis to be sure how much a project will cost. It is better if you choose a contract that allows for a fixed price.
Chapter 9: Steps to Take Before Working With a Nearshoring Company
The previous chapter contained tips to help you successfully implement a nearshoring strategy. This chapter covers what you should do as you consider reaching out to a nearshore company.
Define Your Goal
Check the talent pool, specify the hiring positions you will need to be filled, the required level of expertise, and the preferred distance from the home company. How often would you meet your partners? When you’re done defining your goals, it should not be difficult for your external team to understand the objectives of your business. Your budget for the project should be clearly stated.
Choose a City
Before you choose a city, consider factors like travel proximity, time zone difference, cultural differences, and financial and legal constraints.
Brazil has over 74 well-built tech parks and devotes resources to building more. The time difference from parts of the U.S. is one hour.
Argentina is a rapidly growing nation with a strong I.T. background that can support your outsourcing demands. The time difference from some parts of the country is one hour.
Mexico is notable for having top universities offering quality education. They produce industry-ready programmers and time zone differences are almost non-existent.
Chile, having a time difference of one hour from parts of the U.S., welcomes foreign investments and supports them. The people are multilingual and well-versed in English communication.
Colombia has over 5,000 tech companies. It is a fast-growing country with an I.T. industry that is supported by the government. The time zone difference is one hour.
Compare Nearshore Providers
You want to work with teams who are qualified, dedicated and trained experts at what they do. Not everyone will do. They should be able to understand your needs and handle your projects. A face-to-face visit should be done to ascertain the functionality of their facilities. Ask questions about how they run their operations.
Consider Restrictions
Consider any new laws and regulations you’ll need to adhere to when working with a company in another country.
Communicate Effectively
Set up a good communication channel. Both parties should be aware of a change whenever it occurs. Your partners should be fluent in your language or have good translators. Lack of communication is a major reason many projects end up unsuccessful. Expectations of clients get misunderstood and results become badly affected. Attach road maps, metrics, milestones and deadlines. The terms of the project should be understood before work commences.
Empower external teams
Holding back on valuable information is going to inhibit the growth of your company. Empower your partners with the necessary tools and knowledge they need to achieve the goals your company aims for. Try not to micromanage your team. Let them be comfortable doing their jobs and have the space to breathe and work.
Be Fair To Your External Teams
Treat your nearshoring partner the way you treat your employees. Introduce new team members. They should feel valued and motivated. It’ll create stronger and more reliable teams.
Consider Their Experience
Your team should be people of experience. Work with people who have worked in a field similar to the one you’re considering outsourcing. They should also come with trustworthy references. Quality technology and infrastructure should come with the package. Do thorough research on their background.
Document Your Processes
Create an internal document outlining all the main work procedures and workflows that must be followed.
Chapter 10: Companies That Offer Outsourcing Services
With nearshoring quickly gaining popularity, many nearshoring companies have sprung up. A few of them are listed below.
Teravision Technologies is based in Mexico and offers software solutions to North and Latin America. Teravision has over 300 tech experts who provide design, development and quality assurance of custom software solutions. Teravision Technologies can provide you with support for a range of software needs like UX/UI specialists, mobile app development, front-end and back-end development. They have business analysts who help to sort out your individual needs.
A nearshore outsourcing leader for cloud, web apps and mobile enterprise development, Mento Technologies is based in Argentina and is quite a popular choice for outsourcing. It provides full-cycle development and has over 300 global clients. They deliver a fully personalized learning experience and help you find opportunities to solve real-life problems.
Daxx is a Netherlands-based nearshore outsourcing company that offers software development and technology consulting services. It is ranked as one of the top 25 I.T. outsourcing companies. They offer custom-recruited software development teams for a wide range of industries like healthcare, education and e-commerce. They provide quality control, security testing and I.T. relocation. They also offer a flexible model that allows fast hiring, flexibility, and low risk.
With over 29 years of experience, Cinq Technologies offers nearshore software solutions. They serve global enterprises like BMW, Bosch and Claro. They offer a faster way to deliver quality digital solutions and collaborate with skilled talent in real-time for a more efficient process. They work hand-in-hand to co-create with you to find the best strategy for your business. They also evaluate and analyze your existing data to identify business opportunities, such as improving consumer journeys or optimizing revenue.
DB1 Global Software LLC is a fast-growing company in Brazil. It delivers dedicated teams, I.T. staff augmentation, software outsourcing and other services. The team creates the work plan and performs the technical diagnosis to understand every detail of your needs. They focus on creating the best experiences for you and your end user.
YouTeam offers a host of dynamic pools of expert software developers across various geographical locations. YouTeam assists in hiring scalable development teams that best suit your needs. Using their pre-vetting process, they match companies with the right expertise for their business. They conduct personalized pre-screening, then arrange interviews for you. They’ll ensure the talent they source perfectly matches your needs. YouTeam automates contract signing and invoicing for you too.
10Pearls serve both enterprise-level and mid-market clients. PayPal, Coca-Cola, Adobe and other global users make use of their services for software development. They take note of market opportunity, customer experience, and emerging technology. They also provide data and analytical services that provide value and drive decision-making in your business.
Codebay is a Latin American nearshoring firm that offers mobile applications, development maintenance and support, web applications development and testing and quality assurance services. The company gives your business view a completely new perspective. Codebay has expertise and capabilities with many technologies that can meet your needs.
This is a top nearshore company in Latin America. They provide custom software development services to North American and global clients such as Google, Rolls-Royce and Pinterest. Through an in-depth understanding of your business, they get solutions to your operational, technological and strategic challenges.
Chapter 11: Why You Need SweetProcess When You Decide to Nearshore
Proper documentation has a huge role to play in ensuring that your nearshore goals are met. An efficient means is needed to pass the required information to your partners. The use of orthodox standard operating procedures like PDFs, smart sheets, emails and the likes are in real life less effective in delivering and sharing information quickly and accurately. That’s why you need SweetProcess.
SweetProcess is a procedure and process documenting software that has proven over the years to be the perfect solution for boosting productivity in companies. It lets you empower your team with all the information they need to do their job right. Remember some of the communication challenges you might have with your partners? SweetProcess makes sure they don’t come up. Your processes and procedures are located in a single, easy-to-access location.
You’re also able to collaborate with your teams and refine processes so you can continue to grow your business. How? You can assign and monitor tasks to see how your team is performing on a project in real time.
Kevin Trapp of Forensic Analytical Consulting Services is the director of operations at the company. He was charged with the task to maintain efficiency and consistency in the organization. Things went fairly well until the business started expanding to various locations. Maintaining consistency became challenging. Their complex standard operating systems weren’t helpful as hardly anyone made use of them because of the complexities. Finding SweetProcess enhanced growth and efficiency in the organization because of its simple and helpful features. Employees were empowered to be more effective and productive.
SweetProcess also lets your organization seamlessly onboard new employees if you’re nearshoring. Tom Vranas is the vice president of innovation and culture at Everywhere Wireless. One of his duties was to enhance business processes. The company grew and more employees had to be hired. Having SweetProcess as their documenting software made the training of incoming employees smooth, empowering them with the right information to blend into the system without headaches.
SweetProcess is an easy-to-use app that offers useful features to subscribers. You can assign and monitor tasks to see how your team is performing on a project. You can collaborate in real-time with nearshore teams. And you do so with secure communication. Sign up for a 14-day free trial to see more amazing features. No credit card is required.
Conclusion
There is presently a lot more supply than there is demand. That is why businesses are always competing with each other for the top spot. Nearshoring gives you a competitive advantage over others in your field. The speed to the market, short supply chain, swift response to customers’ feedback and access to a wide talent pool are some reasons you should be considering nearshoring your business. Not entirely confident how to go about this? Our free downloadable checklist will guide you.
Do it with SweetProcess, click here to learn more
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A very informative article. Thank you for this guide. You shared useful content with us.
Glad you like it.