Trending Articles

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Unlock People Using the GROW Model

Leadership Freak

Coaching is harder when the coach is the boss. Open listening, courageous honesty, and not fixing are rare in conversations when one person has organizational authority. Frameworks provide clarity, consistency, and confidence in coaching relationships. Use four questions that align with the GROW model.

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Change Management Fuels Tech Hub Innovation - A Conversation with Nicholas Lalla

SME Strategy

Change Management and Strategic Planning Fuel Tech Hub Innovation - A Conversation with Nicholas Lalla of Tulsa Innovation Labs- SME Strategy Management Facilitation

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The ‘nice’ CEO is no longer en vogue as business pressures reshape leadership styles

Kotter Inc.

The post The nice CEO is no longer en vogue as business pressures reshape leadership styles appeared first on Kotter International Inc.

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Help Scout is Now Available in AWS Marketplace

Help Scout Leadership

Help Scout is now available in AWS Marketplace! Easily find, buy, and deploy our customer support platform with simplified billing, built-in compliance, and seamless AWS integration all with unlimited users & AI included.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How to Track Lead Statuses In Your Sales Pipeline

Ascend

Learn how to effectively track lead statuses in your sales pipeline to stay focused and ensure no opportunities are missed.

Sales 52
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The #2 Behavior Leaders Neglect

Leadership Freak

I asked three of the best question-askers, What helps leaders ask great questions? The second most important behavior of leadership is asking questions. The first is being honest. Dont worry if you arent the smartest person in the room; be honest and ask questions. Curiosity sees more than congealed brilliance.

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How companies can overcome change fatigue

Kotter Inc.

The post How companies can overcome change fatigue appeared first on Kotter International Inc.

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The 9 Best Medical Customer Service Software Options

Help Scout Leadership

Discover the 9 best medical customer service software options to enhance patient care and ensure HIPAA-compliant communication.

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The Secret to Landing More Speaking Gigs | Cam Beaudoin

Peter Winick

spe Why a Great Demo Reel is Your Ticket to the Stage Want to get booked as a speaker? Cam Beaudoin reveals why most speaker reels failand how to create one that grabs attention and gets you hired. Learn the secrets to positioning yourself as the perfect choice for event planners, even if you’re just starting out. How do you get booked as a speaker when no one knows you?

Sales 176
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The Persecution of Joy

Leadership Freak

people persecute joy out of life. How many people are busy and sad? How many are miserable while seeking the good life? Part of the problem is daily conversations that oppress joy. When life is miserable, words have something to do with it. Do you know the one rule for words?

Energy 77
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Empower Your Team: Key Leadership Skills for Manufacturing Supervisors

Refresh

Are you a manufacturing supervisor seeking to improve your leadership skills? Do you need resources specifically designed for… The post Empower Your Team: Key Leadership Skills for Manufacturing Supervisors first appeared on The Express Blog.

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Beyond the deal: unlocking sustainable success in pharma M&A

Kotter Inc.

The post Beyond the deal: unlocking sustainable success in pharma M&A appeared first on Kotter International Inc.

Biotech 52
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my company announced a “biggest loser” weight loss contest

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: My company announced a biggest loser weight loss challenge today and immediately my stomach sank. This was sent by the owner/founder of my small civil engineering company (about 40 employees). This is still so fresh for me I dont even really have the words to express how many ways this is a horrible idea and would love your thoughts.

Insurance 101
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What Business are You in: Question or Answers?

Peter Winick

Transcript Hi, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the idea that I’d like to share with you today, and that’s this: Do you know what business you’re in? What do I mean by that? Well, some thought leaders, experts, and authors are in the question business, while others are in the answer business.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How to Multiply Energy Gains

Leadership Freak

The most important thing you manage is your energy. Multiply energy gains by subtracting these unexpected energy drains. Stop needing to be right. Know-it-alls feel drained by idiots. Your exhausted when you think you're surrounded by fools. Acknowledge constant improvement means everything is always imperfect. Learn more.

Energy 68
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Challenges Companies Will Navigate in 2025—Employment Insights from Express

Refresh

Express Employment Professionals America Employed and Canada Employed series explore the state of employment in North America, including… The post Challenges Companies Will Navigate in 2025Employment Insights from Express first appeared on The Express Blog.

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Revolutionizing Career Development: The Book Bot Advantage

Brett Koehler

In the ever-evolving landscape of career development, a new tool is set to transform how leaders engage with their teams. Berrett-Koehler Publishers (BK), known for its mission-driven approach, is thrilled to announce the upcoming release of the third edition of Help Them Grow or Watch Them Go by Beverly Kaye and Julie Winkle Giulioni. This edition not only updates the career development classic but also introduces an innovative AI-powered tool designed to enhance career conversations.

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the questionable drop-off, the kazoo lover, and other tales of carpooling for work

Alison Green

This post was written by Alison Green and published on Ask a Manager. Last week, we talked about carpooling for work , and here are eight of my favorite stories you shared — some heartwarming, some not. 1. The kazoo music I fondly think of the coworker who, when I offered her the aux cable to play music off her device, looked hesitant and then said, Look, I need to warn you, theres going to be a lot more kazoo music then youd expect. 2.

Manager 97
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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8 Principles to Get You to Great

Michael McKinney

H OW do successful people think? The key to doing well is thinking well. Its a way of being in the world. Becoming great means making the hard choices necessary to get you there. Performance coach Doug Hirschhorn advances eight principles in 8 Ways to Great that direct the decisions of top performers. Principle #1: Find Your Why? How questions bring up negative thoughts and inadequacies.

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7 Signs Your Leadership Style Is Driving Away Your Best Employees

Lolly Daskal

The greatest threat to your organization’s success isn’t your competitionit’s your leadership style driving top talent out the door. In my work coaching senior executives, I’ve documented a concerning pattern: leaders often remain blind to the behaviors that prompt their most valuable employees to quietly plan their exits. As I challenge C-suite executives through talent retention transformations, one truth remains constant: leadership behavior, not compensation, determin

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[Free] Termination Letter Template and Guide to Writing a Professional Letter

AIHR

Handling employee terminations and writing termination letters are unavoidable parts of an HR professionals role. In the U.S., for instance, there have been 1.8 million job terminations in one year, meaning HR has had to write 1.8 million termination letters. Well-structured term ination letters can mitigate potential legal challenges and make the termination process more professional and dignified.

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What Goldilocks Can Teach Us About Leadership

Thought Leaders LLC

Learn three valuable leadership lessons from the classic fairy tale, Goldilocks and the Three Bears. Today’s guest post is by Lida Citron, author of “The New Rules of Influence: How to Authentically Build Trust, Drive Change, and Make an Impact.” Think back to the 19th-century childrens fable, Goldilocks and the Three Bears. A young girl, lost in the woods, stumbles upon a home that just happens to belong to a family of bears.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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boss said “someone’s parents didn’t love them” about me, how to work with a former manager I can’t stand, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. Its four answers to four questions. Here we go 1. Boss said, Well, someone’s parents didn’t love them” about me In preparation for a team-building retreat, all employees in my department were asked to submit a baby photo for a “match the baby photo to the employee” icebreaker activity.

Manager 92
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Leading Thoughts for February 13, 2025

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Michael Doctoroff on conflict: Conflicts, when properly controlled and resolved, can be a powerful tool for developing creative business plans and objectives. Without conflict, the organization would remain in a happy state of inactivity.

Manager 78
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Consensus Poisons Dynamic Options

Leadership Freak

Never make decisions until theres disagreement. A camel is a horse designed by consensus. Consensus distills dynamic options into dull decisions. Complex situations have many solutions. People arent thinking when everyone agrees. Consensus empowers obstructionists. You havent found the best decision when everyone agrees. You found the easiest decision.

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The Science Of Building A Dream Team

Eric Jacobson

Why do some teams succeed while others stumble? Because hiring, developing and engaging talent requires careful decisions that are too easy to get wrong without data. In The Science of Dream Teams: How Talent Optimization Can Drive Engagement, Productivity, and Happiness , author Mike Zani introduces the science of talent optimization , a new discipline thats a far more reliable way to manage your employees than your gut instincts.

Manager 59
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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How do you handle it when a team member talks about someone behind their back?

Thought Leaders LLC

Our reader poll today asks: How do you handle it when a team member talks about someone behind their back? I immediately tell them its inappropriate and shut down the conversation 12.21% I listen to their complaint then instruct them to take it up with that person 69.96% I engage in the conversation and sometimes join the complaining 5.63% I let them speak their mind but basically ignore it 12.20% Beware of Tacit Approval.

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my employee loves his job — but is bad at it

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader asks: I manage a team and have run into a problem with “Bob,” one of my employees. Bob loves this job. Tells me almost every day how much he loves being at this company. But as much as he loves his job, he’s not very good at it. He’s gotten us incorrect information and turns in incomplete notes.

Manager 88
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SOFTEN-ing Improves Your Zen but Does NOT Diminish Your Authority

Michael McKinney

T HINK back to the last difficult conversation you had. What happened? Maybe you lashed out, got defensive, dodged or overexplained; possibly you lied, got passive-aggressive, or completely shut down, unable to talk. Whatever the reaction, I want you to know that its normal. In high-stress interactions, our walls go up, and our armor comes on and were ready to protect ourselves in any way we can.

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Matrix Reporting in Organizational Design: Key Considerations

AlignOrg

When designing an organization, one common issue that arises is matrix reporting. When implemented effectively, matrix reporting serves as a powerful linkage, connecting work done in multiple parts of the organization. This linkage is essential for addressing issues that traditional structural hierarchies may not be able to solve. We frequently work with clients to evaluate the trade-offs of solid versus dotted line reporting.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.