In a recent conversation with the HR leader of a Midwestern U.S.–based financial services company, she told us that older employees were confounded by the views and behaviors of Millennial and Gen Z employees, such as their insistence on remote working, “fickle” work styles, and unbridled honesty when work wasn’t going their way. Conversely, the younger set found the company veterans to be inflexible, uncreative, and often naïve in their willingness to take company leaders’ word at face value.