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The Role of Emotional Intelligence in Leadership | Rob Volpe

Peter Winick

Transforming Teams with Compassion and Understanding A conversation with Rob Volpe about the impact empathy can have for leaders, teams, and organizations. In this episode of “Leveraging Thought Leadership” with host Peter Winick, the guest is Rob Volpe, a keynote speaker, award-winning author, and trainer who focuses on promoting empathy in the workplace.

Marketing 159
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The Challenge of Leaving a Long-Term Job to Start Something New

Harvard Business Review

Leaving a company that’s been your professional home for years, or decades, is a major shift that can feel both thrilling and perilous. In this article, the authors outline six challenges that often come up when making this transition: 1) Ruminating and second-guessing; 2) Feeling guilty; 3) Being afraid of losing status; 4) Needing to adapt; 5) Managing the perceptions of your new colleagues; and 6) Balancing opposing emotions.

Manager 109
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Before You Start Collaborating with Someone, Talk About Your Work Styles

Harvard Business Review

When you’re working with new people, spending time upfront to have an explicit and open conversation about each other’s work styles and preferences can prove to be one of the best time investments. This “style alignment” conversation can lay a foundation for trust and understanding and help you set agreements for how to successfully work together. Yet, many people shy away from having these conversations for two reasons.

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5 Ways to Identify and Avoid Toxic Positivity

Leadership Freak

The kettle on the stove is always whistling. When work is a positive experience, someone labored to make it happen. But toxic positivity corrodes organizations. Make positive experiences a daily practice, but toxic positivity is destructive. Here are 5 ways to spot toxic positivity.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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5 Effective Strategies for When Your Leadership Going Off the Rails

Lolly Daskal

As an executive leadership coach, I’ve had the privilege of working with leaders at various levels of organizations. One recurring challenge I’ve observed is the situation when leadership starts going off the rails. It’s not uncommon for leaders to face setbacks or periods of uncertainty, but it’s how they navigate these turbulent times that truly matters.

Accounts 101
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Set and Forget -- A Losing AI Approach

Chief Outsiders

In the realm of business, artificial intelligence (AI) is commonly touted as nothing short of a marvel—a powerful tool ready to solve complex business and marketing issues autonomously. Yet, its effective implementation demands more than faith; the precision and care needed in deploying AI is like the insight and foresight of a skilled navigator charting a course.

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The 3 Most Important Moments in a One-On-One

Leadership Freak

You don't have time to waste. Every one-on-one has a beginning, middle, and end. Here's what to do at each key moment. How to establish direction. How to track progress. How to distill words to action.

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How to Create Company Values That Resonate and Matter

Lolly Daskal

In today’s rapidly evolving business the significance of well-defined and meaningful company values cannot be overstated. Research consistently highlights their impact on organizational success and employee engagement. According to a study conducted by Deloitte, organizations with clearly defined values that are well-communicated to employees are more likely to achieve high levels of employee engagement.

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when I work from home, do I have to be AT home?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I recently (about six months ago) started a new job, which is hybrid. I work in-office Wed/Thursday/Friday, and work from home Monday/Tuesday. This hybrid schedule is a change for me, as I previously had more hands-on jobs in the same industry which could not be done remotely.

Travel 103
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HR Has a Bad Reputation: 6 Actions To Improve HR Credibility

AIHR

According to a recent survey, 30% of small business employees express distrust towards their HR departments, with a further 40% questioning the objectivity and impartiality of HR professionals. AIHR’s State of HR report highlights how historical perceptions have painted HR negatively and continue influencing today’s view of the function. In this article, we explore the drivers of HR reputation, its influence on our credibility, and the actions required to move forward.

Metrics 104
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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination

Harvard Business Review

Identifying as an organizational member — or feeling a strong sense of attachment to the organization — is generally a positive thing for employees and employers. But our research on workplace incivility and mistreatment shows that it can also shape when — and if — employees recognize and respond to subtle forms of discrimination against women at work.

Manager 115
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How to Lead Your Team Through Tough Times

Scott Elbin

Lead long enough and it’s eventually going to happen. Your team is going to come up against a tough run. Things were going great and then, suddenly, they’re not. The tough times could last for weeks, months, or even a year or more. The causes can be varied – competitive pressures, customer service challenges, a financial squeeze, uncontrollable externalities – and aren’t mutually exclusive.

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Unlock the Power of Your Team with These 20 Game-Changing Questions

Lolly Daskal

As a leader, you understand that teams, no matter how high-performing, can encounter challenges or lose their way. Recognizing when your team needs a reset is the first step toward revitalizing its purpose, dynamics, and productivity. To help you unlock the true potential of your team, here are 20 game-changing questions. Are you clear about your team’s current purpose and objectives?

Metrics 95
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my employee sleeps in and misses work, can my coworkers read cursive, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. How do I talk to my employee about sleeping in and missing work? I have a direct report who is not a morning person. We have a hybrid schedule (two full team in-office days, remainder WFH). Our day starts at 8 to accommodate half day Fridays, which she takes.

Manager 98
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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Inside an Association’s Long-Term Strategy

Association Now Leadership

When the American Society of Landscape Architects decided to look ten years ahead, it asked: What will it look like when it reaches its goals? “Begin with the end in mind” is a common catchphrase in boardrooms and offices—as one of Stephen Covey’s famous seven habits, it’s meant as a prompt to figure out your destination before setting to work. But when it comes to strategy-setting, the end isn’t always a consideration.

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Your Teams Should Drive AI Adoption — Not Senior Leadership

Harvard Business Review

Whenever a new technology comes along, large companies think you need to appoint a designated senior leader — a “czar,” in popular parlance — and it will get taken care of. This, however, is a mistake. The process usually starts when teams are pitching leadership on wildly optimistic and conflicting use cases, and the board, excited but unsure how to proceed, puts some poor, unsuspecting soul in charge of the whole thing.

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4 Ways “No” Moves You Forward

Leadership Freak

Hearing "no" feels like rejection. But a good "no" moves you forward. Jobs and Wozniak started Apple after HP told them no. It’s dumb to desire rejection. But I wonder what would have happened if Hewlett-Packard said yes. Here are 4 benefits of "no" that might energize you today.

Benefits 101
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Leadership Vulnerability: A Personal Journey Through the Eye of the Storm

Michael McKinney

I N THE HIGH-STAKES world of leadership, where every decision can be scrutinized and every failure magnified, the concept of vulnerability often takes on a negative connotation, especially among men, who are taught to equate emotional openness with weakness. Yet, if we delve deeper into the annals of history and the realms of effective leadership, a different narrative emerges—one where vulnerability is not a liability but a profound source of strength.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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when should I tell my interviewer I’m pregnant?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: Last month, I began an interview process for a job that would almost double my current salary. I have 10 years of experience in my field, but my current employer’s salaries are not competitive and I don’t see a clear path for advancement. This new position would be a promotion in title and come with the ability to manage a small team and build a program.

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What To Include in Your Work-From-Home Policy (Plus Free Template)

AIHR

Work-from-home policies are both critical and necessary, driven by the rise of remote work. A well-crafted work-from-home (WFH) policy addresses these changes. It supports the growing preference for flexible work arrangements that align with existing company policies and procedures and specifically address remote work. Contents What is a work-from-home policy?

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AI’s Trust Problem

Harvard Business Review

As AI becomes more powerful, it faces a major trust problem. Consider 12 leading concerns: disinformation, safety and security, the black box problem, ethical concerns, bias, instability, hallucinations in LLMs, unknown unknowns, potential job losses and social inequalities, environmental impact, industry concentration, and state overreach. Each of these issues is complex — and not easy to solve.

Manager 114
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How the Inequality Around Us Shapes Our Perceptions of Morality

Kellogg Insight

Lie, cheat, steal … no big deal? When we feel like we’re not in control of our lives, it’s easier to accept unethical behavior.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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LeadershipNow 140: April 2024 Compilation

Michael McKinney

Here is a selection of Posts from April 2024 that you will want to check out: Three Options to Help You Strengthen Your Feedback Skills by @artpetty Person Behind The Title via @LeadershipMain Be curious. Be Empathetic. Charisma vs. Character by @KevinPaulScott Transitions the Easier Way: Career & Life by @KateNasser The Law of Reversed Effort Caring a little less and coming to terms with a potential negative outcome doesn’t necessarily make us lazy or indifferent When You're on Thin Ice by

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I spent a ton of time helping 2 employees who hate each other … now they’re dating

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: Over the last few months, one of my people (Alice) has repeatedly come to me about conflict with a neighboring department’s person (Mary). Both are at the same fairly junior level — they’re a few years out of school. The conflict has always seemed odd, and fairly amorphous, but both Alice and Mary have been very upset, including claims of bullying and issues with sharing of materials.

Energy 80
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Help! She Brings Bull Crap to One-on-Ones

Leadership Freak

A person writes, "This person continuously brings "bull crap" to one-on-one interactions. This is a "Dear Dan" post. I'd love to read your thoughts on what might help this manager deal with a difficult employee. Help! She Brings Bull Crap to One-On-Ones.

Manager 81
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Preventing the Next Big Cyberattack on U.S. Health Care

Harvard Business Review

The cyberattack on Change Healthcare that devastated the U.S. health care sector made painfully clear that much more needs to be done to address vulnerabilities that exist throughout the ecosystem. This article offers five actions that can go a long way to improving cybersecurity throughout the sector and make it much more resilient.

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5 Verbal Communication Mistakes You Need To Correct Asap

Lolly Daskal

Verbal communication is a cornerstone of our interactions, yet it’s often riddled with pitfalls that can hinder our success. As an executive leadership coach, I understand the vital role that effective communication plays in leadership and how they are riddled with mistakes. In my experience here are the five common verbal communication mistakes that leaders frequently make and, more importantly, how to correct them promptly.

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Leading Thoughts for May 2, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Robert Cooper on preparing for the unexpected: “We don’t always handle difficult situations as well as we could. Consider that the most exceptional people in many fields—athletes, teachers, and artists, for example—spend more time rehearsing than they do performing, whereas for most people, it’s just the opposite: almost no time practicing and most of t

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can I tell interviewers I’m looking for a new job because of money?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a job, and I think a lot about trying to find a new job. When I was previously looking for a job, the question “why are you looking to leave your current job?” came up a lot. Trying to answer that question is quite fraught. It’s challenging to say what’s wrong with the current job without sounding like a complainer.

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Building High Performing Teams: Empower Your People

Thought Leaders LLC

To build and foster a high performing team, sometimes you have to step back and let your people do their thing. For you to get the most out of the members of your high performing team, you need to empower them. Remember, on a high performing team, those team members are typically very self-motivated, and they like being self-directed. You need to understand how letting go of your agenda, creating space for them to flourish, and then accepting that there are different ways of doing things is goi

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How to Gracefully Decline a Promotion

Harvard Business Review

How can you decline a promotion without making things awkward? In this article, the author shares advice from two experts on how to navigate this complicated situation. First, explore the underlying reasons behind your hesitation. If you are 100% sure you don’t want the promotion, decline as swiftly as possible. Be tactful and tactical. While there’s no need to provide an exhaustive account of your decision, framing it strategically is important.

Accounts 109
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3 Successful Ways to Reenergize Your Team When Morale Is Low

Lolly Daskal

As an executive leadership coach, I advise my clients on numerous aspects of leadership, and one recurring challenge that leaders face is the task of revitalizing their team’s morale when it hits a low point. A motivated and engaged team is vital for an organization’s success, and here are three effective strategies that I believe can help you reenergize your team and lead them towards a path of renewed enthusiasm and productivity.

Manager 87