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Are you operating in your sweet spot?

Suzi McAlpine

I’m sometimes surprised at how… The post Are you operating in your sweet spot? When we work from our strengths, we feel energised, it increases our emotional fulfilment, and in essence, we feel strong. Strengths are where what we enjoy doing and what we’re good at meet. first appeared on Suzi McAlpine | The Art of Leadership.

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Operations in an Era of Radical Uncertainty

Harvard Business Review

Operations have always been foundational to competitive advantage, but the nature of this relationship is shifting: Historically, the strategic goal of operations was to achieve scale in order to create a sustainable efficiency advantage.

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Transform Business Operations with Process Mining

Harvard Business Review

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization. It is often a major cultural change to fully embrace this level of process management.

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It’s Time for a New Model for Operations Management

Harvard Business Review

Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, volatile, and unpredictable environment.

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Behind The Curtain: How Today's Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

Global HR and Operations Leader, Hanh Nguyen, will share insights on how to sustain DEI initiatives amid uncertainty and prepare for the year ahead. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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Worker Safety Needs to Be Central to Your Company’s Operations

Harvard Business Review

Especially in high-hazard industries, there’s nothing more central to your firm’s operations than worker safety. In this article, the author highlights a unique strategic partnership that helped the electrical transmission and distribution construction industry control injuries and fatalities caused by exposures to workplace hazards.

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4 People Analytics Operating Models To Implement

AIHR

This article will discuss four people analytics operating models organizations can consider leveraging value from their people analytics investment. Contents What is an operating model? An operating model is a visual depiction of how an organization or function delivers value. What is a people analytics operating model?