Walk Me

OCTOBER 19, 2021

It is important to remember that processes are executed by people, so the human side of the equation must be taken into account when designing a business process optimization function. When redesigning and improving business processes , therefore, it is necessary to understand and account for that human element. .

Metrics 52

Metrics Process Improvement Digital Transformation Business Analysis 52

Walk Me

SEPTEMBER 7, 2021

Monitoring software, such as software analytics applications, track productivity-related metrics such as output, quotas, and time. Those metrics can be used to ensure that employees are performing to expectations. Productivity depends on employee performance on the one hand, but also on business process design.

Reorganization 52

Reorganization Software Metrics Workflows 52

Walk Me

JUNE 2, 2022

The document details what should be done to accomplish an organization’s IT strategy, by whom, when, the deliverables, risks, and performance metrics. An IT strategy is a directional touchstone that shows how IT will help achieve business goals, the target architecture , financial management, and performance metrics.

Strategic Planning 52

Strategic Planning Digital Transformation Government Change Management 52

Help Scout Leadership

MAY 12, 2021

For a subscription business, this is a clear and simple metric. For other types of businesses without regular billing cycles, retention might be measured in other ways. To discover why customers are leaving, start by talking to the following folks: Your customer success team or account managers, if you have them.

Retention 115

Retention Revenue Sales Sales 115