Harvard Business Review

DECEMBER 13, 2023

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Marketing 160

Marketing Sales Sales 160

AIHR

OCTOBER 12, 2023

The field of Human Resource Management (HRM) is rapidly changing. Staying up to date with the classic concepts and the latest information is more important than ever to remain relevant as an HR professional. In this article, we list 21 must-read HR books that will help you do your job better – whether you’re a seasoned HR practitioner or just getting started in the field.

Human Resources 140

Human Resources Compensation Manager Metrics 140

Lolly Daskal

JUNE 22, 2023

When it comes to leadership your words are important. Your nonverbal communication can be just as influential. In fact, research has shown that nonverbal cues make up a significant portion of how we communicate and can even convey more information than the words we speak. This means that your body language can have a powerful impact on your leadership effectiveness and the success of your team.

Energy 145

Energy Leadership Development Manager 145

Forbes Leadership

APRIL 5, 2023

Publicizing the credibility gap between men and women and making the general public outside of legal circles and law schools aware of it is necessary to help force a confrontation of these biases in the courtroom and without.

145

145

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Harvard Business Review

DECEMBER 13, 2023

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

Manager 145

Manager 145

Get Lighthouse

APRIL 1, 2023

Are your employees happy? Do you feel like they're performing at a level equal to their skills and potential? Or do you find getting good work from them is like pulling teeth? Do some of them have one foot out the door (or, maybe, already left)? We're all responsible for our own thoughts and attitudes, and the same goes for your employees. Yet, too often in the workplace, the conditions we create as managers make our employees unhappy, unmotivated, and ultimately crush morale. 5 Ways You're Cont

Manager 145

Manager Engineering Revenue Energy 145

UVA Darden

JANUARY 6, 2023

The Economics of AI. burtonc. Fri, 01/06/2023 - 09:52. 6 January 2023. Operations & Technology. Global Economies & Markets. Digital Transformation. Global Economic Outlook. Business & Public Policy. The past year has seen a dramatic shift in the landscape for the economics of AI. Artificial intelligence has made remarkable progress, particularly in the space of large language models, and this progress has been faster than many (including myself) expected.

Government 145

Government Digital Transformation Business Administration Media 145

Mind Tools Strategy

OCTOBER 9, 2023

How would you answer the question, "whose job is strategy?" Do you arrive at a straightforward answer, or is it tricky to come to a clear view? I confess, I have been pondering this for some time and have come to the conclusion that assigning the responsibility of strategy is more complex than I first thought. I started by considering what strategic leadership involves.

Strategic Planning 141

Strategic Planning Implementation Marketing Inclusion 141

Tanveer Nasser

FEBRUARY 22, 2023

It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findings about the consequences of rising employee anxiety and burnout, and more reports warning about the ever impending arrival of another economic downturn. Against that backdrop, I. Click to continue reading It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findin

143

143

Kellogg Insight

MAY 31, 2023

When we see messages that contradict our political ideology, we are more inclined to attribute them to bots. It’s making society even more polarized.

141

141

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Harvard Business Review

DECEMBER 26, 2023

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we list 10 of our favorites from 2023 — covering topics like how to get your mojo back if you’re feeling disengaged at work, questions to ask your boss in your next check-in, talking to your team about using AI, giving hard feedback, speaking with confidence when you’re put on the spot — and more.

Manager 145

Manager 145

Harvard Business Review

DECEMBER 18, 2023

Leaders often struggle to get complete, unfiltered information from the people around them. This wealth of unspoken information represents a great untapped resource for today’s leaders, and yet most remain at a loss for how to reliably access it. Common tactics for overcoming this problem, such as taking another’s perspective or reading their body language, simply aren’t sufficient.

Leadership Development 145

Leadership Development Manager 145

Harvard Business Review

NOVEMBER 29, 2023

New York and Miami, Dubai and Cairo, the Bay Area and Austin. Pandemic-era migrations have created strong new connections between cities — and companies need to update their location strategy to keep up.

Recruitment 145

Recruitment Manager 145

Harvard Business Review

DECEMBER 11, 2023

Discussing a promotion with an employee when you’re not ready to give them one is a delicate balancing act, but it’s also a golden opportunity. It’s a chance to turn a potentially negative situation into a constructive, forward-looking dialogue. By approaching the conversation with empathy, support, and a focus on the future, you set the stage for a collaborative relationship with your employee.

Performance Management 145

Performance Management Manager 145

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Harvard Business Review

DECEMBER 5, 2023

When executing strategy, companies typically fall into one or more of three traps: 1) They let too many people weigh in; 2)They plan a lot of activity but do not specify concrete actions; and 3) They tend not to build in accountability into execution. The result is that. lot a good strategies never take off. This article offers pointers on how to avoid the three traps.

Accounts 144

Accounts 144

Harvard Business Review

DECEMBER 21, 2023

As AI proliferates, companies are using it to offer data-driven recommendations on a wide range of activities, from whom to hire to what product a salesperson should recommend to customers. How much to rely on these data-driven recommendations should hinge on two questions: How high are the decision stakes? And how reliable is the data-driven insight?

Sales 145

Sales Sales Marketing 145

Harvard Business Review

OCTOBER 23, 2023

Modern work is inherently project-based and collaborative. We are all project managers to some extent. From film directors and restaurant owners to lawyers and accountants, many professions involve managing projects. For everyone, not just project managers, mastering timeboxing can be a gateway to bridging the gap between intention and execution. You’re probably already timeboxing, at least a little.

Project Management 145

Project Management Manager Accounts 145

Harvard Business Review

OCTOBER 6, 2023

The future of work will not be determined by technology, but by creating the right mix of education, exposure, and experience needed to develop skills and put them to work, creating a vastly more productive workplace and economy. In this article, the authors recommend a “70/20/10” learning model, in which only 10% of learning comes from formal instruction (education), 20% from social learning or mentorship (exposure), and 70% from hands-on, experiential practice with feedback (experience).

Education 145

Education 145

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

Harvard Business Review

OCTOBER 17, 2023

The headwinds of false urgency can be intense. But they also foster a reactive culture. If everything is urgent, there’s little opportunity for creative and deep work, which tends to flourish only when there’s time and space. In this article, the author offers tips that will help you focus on what’s truly urgent in your organization and enable your team to deliver strong results and sustain high performance over time.

Manager 145

Manager 145

Harvard Business Review

OCTOBER 12, 2023

Lots of variables influence our day-to-day decision making — though perhaps none more potently than the attitudes and preferences of other people. The human instinct to seek belonging with others helps us collaborate and build systems and societies. But it also gives ill-intentioned people an opening to mislead, lull, and even coerce us into serving their interests instead of our own.

Manager 145

Manager 145

Harvard Business Review

NOVEMBER 7, 2023

Companies are increasingly emphasizing a corporate purpose beyond mere profitability. The success of this integration largely hinges on organizational culture. Leaders, spanning all tiers, need to genuinely exemplify and articulate the company’s values, as demonstrated by companies like Netflix and LUSH. It’s vital for employees to perceive their daily roles as contributing to this larger purpose, with firms like Atlassian and Cisco offering noteworthy models.

145

145

Harvard Business Review

DECEMBER 1, 2023

The risk with generative AI is not that leaders fail to try it, but that trying is as far as they get. Despite the progress made by vendors, using AI-enhanced productivity tools alone will not give you a competitive edge — just as provisioning smartphones, email, or web access to your team is nothing more strategic than providing electricity or running water.

Scaling 145

Scaling 145

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

Harvard Business Review

DECEMBER 12, 2023

As the AI power centers emerge and shift around the world, they will shape which AI applications are prioritized, which societies and sectors of the economy get the most benefits, what data are used to train algorithms, and which biases get included and which get neutralized — and how we balance accelerating AI innovation against building in safeguards.

Benefits 144

Benefits 144

Harvard Business Review

SEPTEMBER 20, 2023

Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop. By increasing their self-awareness, committing to change, overcoming limiting thoughts, and deliberately practicing new behaviors, leaders raise the likelihood that the change initiatives they’re tasked to lead will be successful.

Organizational Change 145

Organizational Change Leadership Development 145

Harvard Business Review

OCTOBER 9, 2023

We may not know what tomorrow’s jobs will look like, but we can safely assume that when people are more curious, emotionally intelligent, resilient, driven, and intelligent, they will generally be better equipped to learn what is needed to perform those jobs, and provide whatever human value technology cannot replace. Rather than betting on specialists or forcing people into specific niches, organizations need to focus on expanding people’s talents.

Leadership Development 145

Leadership Development Manager 145

Harvard Business Review

DECEMBER 1, 2023

If you’ve hit a big pothole on the road to success, take heart. Research shows that setbacks can galvanize your career in unexpected ways that make you more successful. Three practices are key to turning them to your advantage: exploring whether your goals still fit your aspirations, opening yourself to unorthodox opportunities, and adopting a growth mindset.

Manager 144

Manager 144

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

Onboarding

Harvard Business Review

DECEMBER 14, 2023

While the reality of work can feel especially overwhelming at the end of the year, reflection is the key to doing things differently in the year to come. Taking the time to pause and review your year increases your self-awareness and provides insights to improve. The authors present three steps to conduct your own learning “year in review.

Manager 144

Manager 144

Harvard Business Review

SEPTEMBER 25, 2023

The oldest and still the most powerful tactic for fostering critical thinking is the Socratic method, developed over 2,400 years ago by Socrates, one of the founders of Western philosophy. The Socratic method uses thought-provoking question-and-answer probing to promote learning. It focuses on generating more questions than answers, where the answers are not a stopping point but the beginning of further analysis.

Manager 145

Manager Human Resources Employee Engagement Onboarding 145

Harvard Business Review

DECEMBER 20, 2023

Boards are not monolithic. They often are composed of people with different kinds of personalities. This article describes six types: the narcissist, the data chaser, the deferential, the status hound, the unprepared, and the stakeholder champion. It offers tactics for influencing each.

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145

Harvard Business Review

NOVEMBER 22, 2023

Celebrating your team members, especially around important holidays, can be a powerful, generous, and motivating gesture. This article includes a curated selection of HBR’s Management Tips on how to show gratitude and appreciation at work.

Manager 145

Manager Team Management 145

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management