Harvard Business Review

DECEMBER 13, 2023

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Marketing 151

Marketing Sales Sales 151

AIHR

OCTOBER 12, 2023

The field of Human Resource Management (HRM) is rapidly changing. Staying up to date with the classic concepts and the latest information is more important than ever to remain relevant as an HR professional. In this article, we list 21 must-read HR books that will help you do your job better – whether you’re a seasoned HR practitioner or just getting started in the field.

Human Resources 140

Human Resources Manager Compensation Metrics 140

Lolly Daskal

JUNE 22, 2023

When it comes to leadership your words are important. Your nonverbal communication can be just as influential. In fact, research has shown that nonverbal cues make up a significant portion of how we communicate and can even convey more information than the words we speak. This means that your body language can have a powerful impact on your leadership effectiveness and the success of your team.

Energy 145

Energy Leadership Development Manager 145

Forbes Leadership

APRIL 5, 2023

Publicizing the credibility gap between men and women and making the general public outside of legal circles and law schools aware of it is necessary to help force a confrontation of these biases in the courtroom and without.

145

145

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

Scaling

Harvard Business Review

DECEMBER 13, 2023

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

Manager 144

Manager 144

Get Lighthouse

APRIL 1, 2023

Are your employees happy? Do you feel like they're performing at a level equal to their skills and potential? Or do you find getting good work from them is like pulling teeth? Do some of them have one foot out the door (or, maybe, already left)? We're all responsible for our own thoughts and attitudes, and the same goes for your employees. Yet, too often in the workplace, the conditions we create as managers make our employees unhappy, unmotivated, and ultimately crush morale. 5 Ways You're Cont

Manager 145

Manager Engineering Revenue Energy 145

UVA Darden

JANUARY 6, 2023

The Economics of AI. burtonc. Fri, 01/06/2023 - 09:52. 6 January 2023. Operations & Technology. Global Economies & Markets. Digital Transformation. Global Economic Outlook. Business & Public Policy. The past year has seen a dramatic shift in the landscape for the economics of AI. Artificial intelligence has made remarkable progress, particularly in the space of large language models, and this progress has been faster than many (including myself) expected.

Government 145

Government Digital Transformation Business Administration Media 145

Tanveer Nasser

FEBRUARY 22, 2023

It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findings about the consequences of rising employee anxiety and burnout, and more reports warning about the ever impending arrival of another economic downturn. Against that backdrop, I. Click to continue reading It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findin

143

143

Kellogg Insight

JANUARY 2, 2023

Increasing diversity has been a key goal, “but far less attention is paid to what happens after we get people in the door.

Diversity 143

Diversity 143

Mind Tools Strategy

OCTOBER 9, 2023

How would you answer the question, "whose job is strategy?" Do you arrive at a straightforward answer, or is it tricky to come to a clear view? I confess, I have been pondering this for some time and have come to the conclusion that assigning the responsibility of strategy is more complex than I first thought. I started by considering what strategic leadership involves.

Strategic Planning 141

Strategic Planning Implementation Marketing Inclusion 141

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

Performance Management

Harvard Business Review

DECEMBER 18, 2023

Leaders often struggle to get complete, unfiltered information from the people around them. This wealth of unspoken information represents a great untapped resource for today’s leaders, and yet most remain at a loss for how to reliably access it. Common tactics for overcoming this problem, such as taking another’s perspective or reading their body language, simply aren’t sufficient.

Leadership Development 138

Leadership Development Manager 138

Harvard Business Review

DECEMBER 26, 2023

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we list 10 of our favorites from 2023 — covering topics like how to get your mojo back if you’re feeling disengaged at work, questions to ask your boss in your next check-in, talking to your team about using AI, giving hard feedback, speaking with confidence when you’re put on the spot — and more.

Manager 136

Manager 136

Harvard Business Review

SEPTEMBER 20, 2023

Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop. By increasing their self-awareness, committing to change, overcoming limiting thoughts, and deliberately practicing new behaviors, leaders raise the likelihood that the change initiatives they’re tasked to lead will be successful.

Organizational Change 144

Organizational Change Leadership Development 144

Harvard Business Review

OCTOBER 6, 2023

The future of work will not be determined by technology, but by creating the right mix of education, exposure, and experience needed to develop skills and put them to work, creating a vastly more productive workplace and economy. In this article, the authors recommend a “70/20/10” learning model, in which only 10% of learning comes from formal instruction (education), 20% from social learning or mentorship (exposure), and 70% from hands-on, experiential practice with feedback (experience).

Education 142

Education 142

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

Harvard Business Review

OCTOBER 17, 2023

The headwinds of false urgency can be intense. But they also foster a reactive culture. If everything is urgent, there’s little opportunity for creative and deep work, which tends to flourish only when there’s time and space. In this article, the author offers tips that will help you focus on what’s truly urgent in your organization and enable your team to deliver strong results and sustain high performance over time.

Manager 143

Manager 143

Harvard Business Review

NOVEMBER 29, 2023

New York and Miami, Dubai and Cairo, the Bay Area and Austin. Pandemic-era migrations have created strong new connections between cities — and companies need to update their location strategy to keep up.

Recruitment 140

Recruitment Manager 140

Harvard Business Review

SEPTEMBER 25, 2023

The oldest and still the most powerful tactic for fostering critical thinking is the Socratic method, developed over 2,400 years ago by Socrates, one of the founders of Western philosophy. The Socratic method uses thought-provoking question-and-answer probing to promote learning. It focuses on generating more questions than answers, where the answers are not a stopping point but the beginning of further analysis.

Manager 144

Manager Human Resources Employee Engagement Onboarding 144

Harvard Business Review

OCTOBER 9, 2023

We may not know what tomorrow’s jobs will look like, but we can safely assume that when people are more curious, emotionally intelligent, resilient, driven, and intelligent, they will generally be better equipped to learn what is needed to perform those jobs, and provide whatever human value technology cannot replace. Rather than betting on specialists or forcing people into specific niches, organizations need to focus on expanding people’s talents.

Leadership Development 143

Leadership Development Manager 143

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

Onboarding

Harvard Business Review

DECEMBER 5, 2023

When executing strategy, companies typically fall into one or more of three traps: 1) They let too many people weigh in; 2)They plan a lot of activity but do not specify concrete actions; and 3) They tend not to build in accountability into execution. The result is that. lot a good strategies never take off. This article offers pointers on how to avoid the three traps.

Accounts 140

Accounts 140

Harvard Business Review

OCTOBER 23, 2023

Modern work is inherently project-based and collaborative. We are all project managers to some extent. From film directors and restaurant owners to lawyers and accountants, many professions involve managing projects. For everyone, not just project managers, mastering timeboxing can be a gateway to bridging the gap between intention and execution. You’re probably already timeboxing, at least a little.

Project Management 138

Project Management Manager Accounts 138

Harvard Business Review

OCTOBER 12, 2023

Lots of variables influence our day-to-day decision making — though perhaps none more potently than the attitudes and preferences of other people. The human instinct to seek belonging with others helps us collaborate and build systems and societies. But it also gives ill-intentioned people an opening to mislead, lull, and even coerce us into serving their interests instead of our own.

Manager 138

Manager 138

Harvard Business Review

NOVEMBER 7, 2023

Companies are increasingly emphasizing a corporate purpose beyond mere profitability. The success of this integration largely hinges on organizational culture. Leaders, spanning all tiers, need to genuinely exemplify and articulate the company’s values, as demonstrated by companies like Netflix and LUSH. It’s vital for employees to perceive their daily roles as contributing to this larger purpose, with firms like Atlassian and Cisco offering noteworthy models.

141

141

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management

Harvard Business Review

OCTOBER 31, 2023

To get ahead in the business world, it’s not enough to think stategically. You also have to effectively communicate those ideas. There are several ways to do this, including elevating the conversation to focus on the big picture and broader context, being forward-looking in your comments, anticipating the effects of potential decisions, connecting disparate concepts, simplifying complex issues, using metaphors and analogies, stimultating dialogue with questions, showing you are informed, activel

Manager 143

Manager 143

Harvard Business Review

DECEMBER 12, 2023

As the AI power centers emerge and shift around the world, they will shape which AI applications are prioritized, which societies and sectors of the economy get the most benefits, what data are used to train algorithms, and which biases get included and which get neutralized — and how we balance accelerating AI innovation against building in safeguards.

Benefits 142

Benefits 142

Harvard Business Review

DECEMBER 11, 2023

Discussing a promotion with an employee when you’re not ready to give them one is a delicate balancing act, but it’s also a golden opportunity. It’s a chance to turn a potentially negative situation into a constructive, forward-looking dialogue. By approaching the conversation with empathy, support, and a focus on the future, you set the stage for a collaborative relationship with your employee.

Performance Management 134

Performance Management Manager 134

Lolly Daskal

JUNE 27, 2023

Self-doubt can be a major barrier to success and confidence, especially for leaders. It’s natural to feel uncertain or fearful at times, but allowing those doubts to take hold can hold us back and prevent us from reaching our full potential. However, there are steps we can take, here are seven strategies for overcoming self-doubt and building confidence in our leadership abilities.

Leadership Development 145

Leadership Development Manager 145

Speaker: Kjerstin Greene and Adri Glover

Feeling like you’re drowning in HR responsibilities? If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. This can be overwhelming, but Adri Glover and Kjerstin Greene are here to help!

Strategic Planning

Harvard Business Review

SEPTEMBER 8, 2023

As reliance on data and analytics continues to expand across industries from agriculture to manufacturing, health care to financial services, it stands to reason that the next generation of data leaders will have far-reaching roles that impact strategy, decision-making, operations, and countless other functions.

Operations 142

Operations Manager 142

Lolly Daskal

MAY 30, 2023

Stress is an inevitable part of life, and it can be especially high for those in leadership positions. However, as a leader, it’s important to recognize the signs of stress in your team and to provide support to help them cope. Here are five simple and effective ways to help your team deal with stress: Foster a positive work culture : Create a positive and supportive work culture that fosters open communication and encourages teamwork.

Implementation 145

Implementation Manager Leadership Development 145

Lolly Daskal

MAY 26, 2023

Great leaders understand the power of words. They use their words to inspire, motivate, and guide their team. They also know that the words they choose can have a significant impact on their team’s performance and morale. Here are 10 powerful things that great leaders should say every day: “Thank you.” Recognition and appreciation are crucial for building strong teams.

Manager 145

Manager Leadership Development 145

Harvard Business Review

DECEMBER 21, 2023

As AI proliferates, companies are using it to offer data-driven recommendations on a wide range of activities, from whom to hire to what product a salesperson should recommend to customers. How much to rely on these data-driven recommendations should hinge on two questions: How high are the decision stakes? And how reliable is the data-driven insight?

Sales 132

Sales Sales Marketing 132

Speaker: Alex Seale, Kjerstin Greene, and Holly McIlwain

Feeling like your one-on-one meetings are just going through the motions? Unfortunately, a majority of 1:1s fall under the ineffective category. Nearly half of direct reports rate their 1:1s with their managers as suboptimal, according to Harvard Business Review research. This webinar will help you transform your weekly check-ins into powerful tools for building a thriving team.

Employee Engagement