Harvard Business Review

DECEMBER 13, 2023

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Marketing 153

Marketing Sales Sales 153

AIHR

OCTOBER 12, 2023

The field of Human Resource Management (HRM) is rapidly changing. Staying up to date with the classic concepts and the latest information is more important than ever to remain relevant as an HR professional. In this article, we list 21 must-read HR books that will help you do your job better – whether you’re a seasoned HR practitioner or just getting started in the field.

Human Resources 139

Human Resources Manager Compensation Metrics 139

Lolly Daskal

JUNE 22, 2023

When it comes to leadership your words are important. Your nonverbal communication can be just as influential. In fact, research has shown that nonverbal cues make up a significant portion of how we communicate and can even convey more information than the words we speak. This means that your body language can have a powerful impact on your leadership effectiveness and the success of your team.

Energy 144

Energy Leadership Development Manager 144

Forbes Leadership

APRIL 5, 2023

Publicizing the credibility gap between men and women and making the general public outside of legal circles and law schools aware of it is necessary to help force a confrontation of these biases in the courtroom and without.

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145

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Benefits

Harvard Business Review

DECEMBER 13, 2023

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

Manager 144

Manager 144

Get Lighthouse

APRIL 1, 2023

Are your employees happy? Do you feel like they're performing at a level equal to their skills and potential? Or do you find getting good work from them is like pulling teeth? Do some of them have one foot out the door (or, maybe, already left)? We're all responsible for our own thoughts and attitudes, and the same goes for your employees. Yet, too often in the workplace, the conditions we create as managers make our employees unhappy, unmotivated, and ultimately crush morale. 5 Ways You're Cont

Manager 145

Manager Engineering Revenue Energy 145

Mind Tools Strategy

OCTOBER 9, 2023

How would you answer the question, "whose job is strategy?" Do you arrive at a straightforward answer, or is it tricky to come to a clear view? I confess, I have been pondering this for some time and have come to the conclusion that assigning the responsibility of strategy is more complex than I first thought. I started by considering what strategic leadership involves.

Strategic Planning 141

Strategic Planning Implementation Marketing Inclusion 141

BetterUp

FEBRUARY 22, 2023

Jump to section What is imposter syndrome? What causes imposter syndrome? Characteristics of imposter syndrome Types of imposter syndrome What kind of imposter are you? 15 questions to help you find out How to deal with imposter syndrome 10 tips for dealing with your imposter syndrome Bias and imposter syndrome The prevalence of imposter syndrome and why it matters “Any day now, they’re going to realize what a mistake they made in hiring me.

Diversity 145

Diversity Inclusion Manager Energy 145

UVA Darden

JANUARY 6, 2023

The Economics of AI. burtonc. Fri, 01/06/2023 - 09:52. 6 January 2023. Operations & Technology. Global Economies & Markets. Digital Transformation. Global Economic Outlook. Business & Public Policy. The past year has seen a dramatic shift in the landscape for the economics of AI. Artificial intelligence has made remarkable progress, particularly in the space of large language models, and this progress has been faster than many (including myself) expected.

Government 145

Government Digital Transformation Business Administration Media 145

Tanveer Nasser

FEBRUARY 22, 2023

It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findings about the consequences of rising employee anxiety and burnout, and more reports warning about the ever impending arrival of another economic downturn. Against that backdrop, I. Click to continue reading It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findin

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143

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management

Alison Green

FEBRUARY 8, 2023

This post, HR won’t do anything about a coworker who’s angry about my weight loss , was written by Alison Green and published on Ask a Manager. A reader writes: I just came back to work after a month-long emergency medical leave. The tl:dr is that after a decade of medical gaslighting, a new doctor ordered an emergency MRI during a routine visit and discovered a mass in my abdomen.

Energy 138

Energy Manager 138

Scott Elbin

JANUARY 3, 2023

How you start your day is predictive of how your day is going to end. And a consecutive series of good starts is predictive of not just how your year is going to start but also how it ends. Over the weekend, I saw a quote from country star and fellow native West Virginian Brad Paisley that inspired this post – “Tomorrow is the first blank page of a 365-page book.

Energy 139

Energy Manager 139

Lolly Daskal

MAY 16, 2023

Great leaders with effective communication are able to clearly convey their ideas, expectations, and goals. This helps them build trust and foster collaboration. Effective communication is crucial for effective leadership, and a leader who can’t communicate clearly cannot lead effectively. Here are four things that great leaders do to improve their communication skills: They listen actively: Great leaders don’t just hear what others are saying, they actively listen and engage with th

Manager 145

Manager Leadership Development 145

Forbes Leadership

MARCH 31, 2023

Among Florida’s incoming college freshmen, dissatisfaction with Governor Ron DeSantis’s education policies runs deep—in some cases, deep enough to make them look for college opportunities in another state.

Education 145

Education 145

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Engineering

Harvard Business Review

DECEMBER 12, 2023

As the AI power centers emerge and shift around the world, they will shape which AI applications are prioritized, which societies and sectors of the economy get the most benefits, what data are used to train algorithms, and which biases get included and which get neutralized — and how we balance accelerating AI innovation against building in safeguards.

Benefits 142

Benefits 142

Get Lighthouse

OCTOBER 13, 2023

Do you ever feel like you can't be honest at work? Like you have to put on a smile and pretend everything is fine, even when it's not? Or, do you find only positive comments are welcome, even at the expense of important news and issues? If any of those are true for you, your workplace may have a toxic positivity problem. Toxic positivity is when being upbeat is valued above all else.

Energy 137

Energy Inclusion Manager Metrics 137

AIHR

FEBRUARY 1, 2023

An HR SWOT Analysis enables the HR team to gain a clear view of internal and external factors impacting your operations. A thorough analysis of strengths, weaknesses, opportunities, and threats will prepare you to create effective HR strategies. Contents What is a SWOT analysis? Why should HR perform a SWOT analysis? How HR can conduct a SWOT Analysis Tips for conducting a SWOT analysis HR SWOT analysis example What is a SWOT analysis?

Recruitment 135

Recruitment Human Resources Compensation Marketing 135

Kellogg Insight

JANUARY 2, 2023

Increasing diversity has been a key goal, “but far less attention is paid to what happens after we get people in the door.

Diversity 142

Diversity 142

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

Compliance

BetterUp

JANUARY 20, 2023

Jump to section What is trauma in the workplace?

145

145

Harvard Business Review

OCTOBER 17, 2023

The headwinds of false urgency can be intense. But they also foster a reactive culture. If everything is urgent, there’s little opportunity for creative and deep work, which tends to flourish only when there’s time and space. In this article, the author offers tips that will help you focus on what’s truly urgent in your organization and enable your team to deliver strong results and sustain high performance over time.

Manager 144

Manager 144

Harvard Business Review

SEPTEMBER 20, 2023

Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop. By increasing their self-awareness, committing to change, overcoming limiting thoughts, and deliberately practicing new behaviors, leaders raise the likelihood that the change initiatives they’re tasked to lead will be successful.

Organizational Change 145

Organizational Change Leadership Development 145

Harvard Business Review

OCTOBER 31, 2023

To get ahead in the business world, it’s not enough to think stategically. You also have to effectively communicate those ideas. There are several ways to do this, including elevating the conversation to focus on the big picture and broader context, being forward-looking in your comments, anticipating the effects of potential decisions, connecting disparate concepts, simplifying complex issues, using metaphors and analogies, stimultating dialogue with questions, showing you are informed, activel

Manager 143

Manager 143

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

Education

Harvard Business Review

SEPTEMBER 25, 2023

The oldest and still the most powerful tactic for fostering critical thinking is the Socratic method, developed over 2,400 years ago by Socrates, one of the founders of Western philosophy. The Socratic method uses thought-provoking question-and-answer probing to promote learning. It focuses on generating more questions than answers, where the answers are not a stopping point but the beginning of further analysis.

Manager 144

Manager Human Resources Employee Engagement Onboarding 144

Harvard Business Review

DECEMBER 5, 2023

When executing strategy, companies typically fall into one or more of three traps: 1) They let too many people weigh in; 2)They plan a lot of activity but do not specify concrete actions; and 3) They tend not to build in accountability into execution. The result is that. lot a good strategies never take off. This article offers pointers on how to avoid the three traps.

Accounts 141

Accounts 141

Harvard Business Review

OCTOBER 9, 2023

We may not know what tomorrow’s jobs will look like, but we can safely assume that when people are more curious, emotionally intelligent, resilient, driven, and intelligent, they will generally be better equipped to learn what is needed to perform those jobs, and provide whatever human value technology cannot replace. Rather than betting on specialists or forcing people into specific niches, organizations need to focus on expanding people’s talents.

Leadership Development 143

Leadership Development Manager 143

Harvard Business Review

NOVEMBER 29, 2023

New York and Miami, Dubai and Cairo, the Bay Area and Austin. Pandemic-era migrations have created strong new connections between cities — and companies need to update their location strategy to keep up.

Recruitment 141

Recruitment Manager 141

Harvard Business Review

NOVEMBER 7, 2023

Companies are increasingly emphasizing a corporate purpose beyond mere profitability. The success of this integration largely hinges on organizational culture. Leaders, spanning all tiers, need to genuinely exemplify and articulate the company’s values, as demonstrated by companies like Netflix and LUSH. It’s vital for employees to perceive their daily roles as contributing to this larger purpose, with firms like Atlassian and Cisco offering noteworthy models.

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142

Harvard Business Review

OCTOBER 6, 2023

The future of work will not be determined by technology, but by creating the right mix of education, exposure, and experience needed to develop skills and put them to work, creating a vastly more productive workplace and economy. In this article, the authors recommend a “70/20/10” learning model, in which only 10% of learning comes from formal instruction (education), 20% from social learning or mentorship (exposure), and 70% from hands-on, experiential practice with feedback (experience).

Education 143

Education 143

Harvard Business Review

DECEMBER 18, 2023

Leaders often struggle to get complete, unfiltered information from the people around them. This wealth of unspoken information represents a great untapped resource for today’s leaders, and yet most remain at a loss for how to reliably access it. Common tactics for overcoming this problem, such as taking another’s perspective or reading their body language, simply aren’t sufficient.

Leadership Development 140

Leadership Development Manager 140

Harvard Business Review

OCTOBER 10, 2023

Too many project leaders think rigidly about Waterfall and Agile project management methodologies and believe that they need to choose between the two. But many projects — especially those with diverse stakeholder needs and complex structures — benefit from a hybrid approach that combines aspects of Waterfall and Agile. The rise of hybrid methods isn’t tied to a particular time or event; instead, they have evolved organically as a response to the needs of modern, complex projects.

Project Management 142

Project Management Diversity Benefits Manager 142

Harvard Business Review

DECEMBER 26, 2023

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we list 10 of our favorites from 2023 — covering topics like how to get your mojo back if you’re feeling disengaged at work, questions to ask your boss in your next check-in, talking to your team about using AI, giving hard feedback, speaking with confidence when you’re put on the spot — and more.

Manager 138

Manager 138

Harvard Business Review

SEPTEMBER 8, 2023

As reliance on data and analytics continues to expand across industries from agriculture to manufacturing, health care to financial services, it stands to reason that the next generation of data leaders will have far-reaching roles that impact strategy, decision-making, operations, and countless other functions.

Operations 143

Operations Manager 143