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How to estimate the complexity of organizational change and the effort required to implement it. (METHODS + EXAMPLES)

Wendy Hirsch

The interplay between two factors provides insight into change complexity — Change Impact (Scale, Scope, Pace) and Readiness (Willingness and Capability). Whether it's a minor adjustment in processes, a new policy rollout, a system upgrade, or organizational transformation, a critical question is: How big of a deal is this change, really?