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Change Management Metrics — A simple framework

Wendy Hirsch

Use a multi-dimensional definition of success I find it most useful to think about change success as multi-dimensional, rather than a singular “thing” you attain. Achievement: Did you achieve the intended results of the change? First, define the vision or ultimate outcome(s) you desire from the change.

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IT strategic plan (beginner’s guide)

Walk Me

An IT strategic plan is a tool for implementing an IT strategy. An IT strategy is a directional touchstone that shows how IT will help achieve business goals, the target architecture , financial management, and performance metrics. Risk management and security information. IT governance information. See the image below.