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Hoping to Grow Your Ad Agency? Support Growth Goals With Existing Customers

Chief Executive

In the best-run agencies, about 60% to 70% of new net revenue comes from existing clients. mergers, reorganizations). . So, when setting your growth goals for the year, you need to take both numbers (new revenue and attrition) into account. Unfortunately, it’s easy to forget them when you’re in the day-to-day weeds.

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How To Focus On Employee Experience (And Sell It To Your CFO)

15Five

You believe that intentionally creating a positive employee experience (EX) is necessary to make the organization competitive—and to do that, you may need to invest in organizational restructuring, work space restructuring, process reorganization and additional programs and activities to make that happen.