Remove 2016 Remove Accounts Remove ROI Remove Workflows
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Are You Getting a Return on Your Investment in Employee Training?

Zenefits

SMBs must weigh the benefits of training against time and money to get a return on investment, or ROI. Simply put, ROI is the gain from an investment measured against its cost. ROI usually is calculated in percentages using this basic formula : ROI = Net Profit ΒΈ Total Investment x 100. Any software required.

ROI 52
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The Adjacent User Theory

Andrew Chen

When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. Seeing how your adjacent user uses a product in their environment expands your understanding of their workflow, constraints, and needs. One account was public-facing, and one was more private for friends. Is that meaningful?

Retention 145
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The Adjacent User Theory

Andrew Chen

When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. Seeing how your adjacent user uses a product in their environment expands your understanding of their workflow, constraints, and needs. One account was public-facing, and one was more private for friends. Is that meaningful?