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Change Management Metrics — A simple framework

Wendy Hirsch

Use a multi-dimensional definition of success I find it most useful to think about change success as multi-dimensional, rather than a singular “thing” you attain. Achievement: Did you achieve the intended results of the change? First, define the vision or ultimate outcome(s) you desire from the change.

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The role of the leader during change

Wendy Hirsch

Mobilization: Marshaling resources and gaining buy-in for new requirements, structures, or daily routines necessary to implement a change and function in the future state. Evaluation : Measuring, monitoring and assessing the change implementation process and the impact of the change effort in the long-term.

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The Basics of Measuring Organizational Change Success

Wendy Hirsch

whilst it is widely acknowledged that the implementation of a new strategy can be a difficult task, the true rate of implementation failure remains to be determined. However, it is wholly possible to measure the success of the changes that take place in your organization. Strategy implementation: What is the failure rate?

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How to lead different types of change [Case Studies]

Wendy Hirsch

Rather than undertaking day-to-day, routine tasks in a rote manner, all employees were encouraged to look for and implement improvements continuously. In this way, staff were regularly primed to be adaptive and therefore may have been more adept at navigating larger-scale changes when they arose. Goldoftas, B., & Levine, D.