2016 Metrics Organizational Change Scaling 
Wendy Hirsch
JULY 29, 2020
Key Points Measuring change results can help you to achieve the vision of the change, and support your organization to build its competency in managing and driving organizational change in the future. Take a multi-dimensional view of change success, evaluating completion, achievement, and satisfaction.
Wendy Hirsch
JULY 20, 2020
Key Points Organize your change success metrics into three categories — completion, achievement, and satisfaction — to ensure you take a comprehensive view of the effectiveness of your change effort. It’s essential to reflect on change success using all three. These metrics are the first things you can measure.)
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