Brian Balfour

FEBRUARY 7, 2017

The biggest retention questions at SoundCloud Around late 2014 to early 2015, the SoundCloud team identified retention as an area of improvement, especially on the mobile side. It actually wasn't too bad at SoundCloud, by industry benchmarks, Andy told me. But, retention can always be better. “If

Retention 62

Retention Benchmarking Metrics Rollout 62

Walk Me

FEBRUARY 22, 2024

These metrics are essential for evaluating progress and will be crucial in the subsequent stage of the process, where their performance and impact are analyzed. Conducting this test on a smaller scale, ideally in a controlled environment, allows for an adequate evaluation of the results without impacting the broader operational workflow.

Change Management 52

Change Management Manager Implementation Workflows 52

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! Magic metrics indicating a startup probably has product/market fit. However, as you scale, each cohort gets worse. Lots of benchmarking.

Marketing 110

Marketing Retention B2B Scaling 110

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! Magic metrics indicating a startup probably has product/market fit. However, as you scale, each cohort gets worse. Lots of benchmarking.

Marketing 52

Marketing Retention B2B Scaling 52