Remove Advertising Remove Reorganization Remove Revenue Remove Sales
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Hoping to Grow Your Ad Agency? Support Growth Goals With Existing Customers

Chief Executive

In the best-run agencies, about 60% to 70% of new net revenue comes from existing clients. mergers, reorganizations). . So, when setting your growth goals for the year, you need to take both numbers (new revenue and attrition) into account. Increase exposure to the sales side.

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The skills gap: Understanding the causes and making plans for improvement

Walk Me

These include: Problems in being able to meet customer service objectives: This varies depending on the type of business, but issues that arise could include delays in order-taking, failure to properly resolve customer complaints, and loss of sales because of poor product or service knowledge.