19 Best Employee Engagement KPI You Need To Know In 2022
Vantage Circle
DECEMBER 21, 2022
Employee NPS. The Net Promoter Score is a metric developed in 1993 by Fred Reichheld and later adopted in 2003 by Bain & Company and Satmetrix to predict customer satisfaction and referral. Employee NPS= (promoter- detractor)/total respondents. Read our blog on: Employee Promotion: The Types, Benefits, & Whom to Promote.
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