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The skills gap: Understanding the causes and making plans for improvement

Walk Me

These include: Problems in being able to meet customer service objectives: This varies depending on the type of business, but issues that arise could include delays in order-taking, failure to properly resolve customer complaints, and loss of sales because of poor product or service knowledge. Dealing with skills gaps.

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Employee Attrition: Meaning, Impact & Attrition Rate Calculation

AIHR

This most commonly happens during reorganization or layoffs. During mergers, acquisitions, or other reorganizations, employees will feel uncertain about future employment and may jump ship during the process. It plans to make most of the cuts by not replacing staff that leave.