Don’t Fly by the Seat of Your Pants: The Good Way to Deliver Bad News
UVA Darden
SEPTEMBER 6, 2023
Don’t Fly by the Seat of Your Pants: The Good Way to Deliver Bad News burtonc Wed, 09/06/2023 - 16:20 6 September 2023 Communication Leadership & Management Modern Global Leadership United Airlines had failed, and everyone knew it. The organization did not provide the CEO with an adequate fact base with which to respond.”
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