Remove A/B Testing Remove Benchmarking Remove Retention Remove Revenue
article thumbnail

What to look for when you’re hiring a Head of Growth

Andrew Chen

Growing your startup’s users and revenue is so critical that it makes sense to hire someone to run it, and to potentially add a team underneath them to support this goal. It’s usually a 100% focus on acquisition — and not much on retention at all, so it’s more hustle and less notifications/email-led.

Scaling 82
article thumbnail

What to do when product growth stalls

Andrew Chen

Assessing the stall – starting with retention First off, let me explain what’s happening during a growth stall. Yes, of course, it’s when a top line number (like revenue, or active users, or otherwise) stops growing. If you have similar numbers, then probably these underlying retention metrics are not the problem.