A/B Testing Onboarding Operations Real Estate 
Andrew Chen
NOVEMBER 1, 2021
Ask the operators inside a company though, and you’ll hear a different story: A rapidly growing network wants to both grow as well as tear itself apart, and there are enormous forces in both directions. It requires the founders to be very involved onboarding users, sometimes one-by-one, into the product. Hitting the Ceiling.
Andrew Chen
NOVEMBER 1, 2018
One of the reasons I’ve been excited about being a professional investor is the ability to apply my skills as an operator. Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking. Education during onboarding helps too.
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