Walk Me

JANUARY 3, 2024

Training firms and learning and enterprise development departments deploy training management systems (TMS) to optimize training operations to increase employee productivity and revenue. Best for: Operations managers, owners. Features Efficient Onboarding and Training Processes: Streamlines employee onboarding and ongoing education.

Manager 52

Manager Software Compliance User Experience 52

Growth Hacker

APRIL 11, 2022

If your marketing director was unsure about a new acquisition strategy and, through your small scale tests, you have some data that proves that this is the right direction, don't make the decision and get the credit. Growth teams exist to help others make better decisions: at the end of the day, you are a validator of some kind.

eCommerce 52

eCommerce Marketing Sales Sales 52

Andrew Chen

DECEMBER 20, 2016

If you don’t take these time periods into account, you could be overestimating or underestimating CAC and as a result making some terrible operating decisions. Instead of turning off the new channels we tried in March, we would probably make the decision to scale them. Some are devoted to helping onboard a new customer.

SaaS 111

SaaS Sales Sales B2C 111

Andrew Chen

NOVEMBER 1, 2018

One of the reasons I’ve been excited about being a professional investor is the ability to apply my skills as an operator. The reason is that it’s really really hard to scale acquisition – only a few, like viral loops, paid marketing, and SEO can bring you to millions or tens of millions of users.

Metrics 111

Metrics Scaling Marketing Media 111

Andrew Chen

SEPTEMBER 4, 2018

Why onboarding is so important for retention/churn. And then we layered in payment integration and each time we did that the total growth of the company would actually accelerate which is very hard to do at scale. . And then there’s this dynamics on how does it scale over time, CAC tends to go up, LTV tends to go down.

Marketing 75

Marketing Metrics Retention eCommerce 75