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Performance Improvement Plan Template & Guide [Free Download]

AIHR

How to use metrics to track PIP objectives. It’s, therefore, imperative for managers to track employee performance through the right metrics. A Net Promoter Score metric ensures that this remains top of your list and that you create a way to receive valuable feedback from customers. Download PIP Template (Editable PDF).

Metrics 114
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How To (Actually) Calculate CAC

Andrew Chen

[Andrew: Paid marketing remains an integral part of many products’ acquisition channels, and one of the key metrics is Cost of Customer Acquisition, which is a nuanced calculation with lots of gotchas. Key Question #1: How long between your marketing/sales touch points and when someone becomes a customer?

SaaS 111