July, 2023

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To Help Your Team Grow, Give Them Space to Struggle

Harvard Business Review

When you see an employee struggling with a task you could do easily, it’s only natural to want to step in and help. But from the other side, this can feel more like micromanagement than support. And when leaders over-function by keeping too much work for themselves, they allow those around them to under-function. We all know how important it is to delegate — both to help employees grow and to create a more collaborative, empowered, productive team.

Manager 102
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Go the retro. 5 ways you can build in reflection to improve performance.

Suzi McAlpine

“We do not learn from experience… we learn from reflecting on experience.” That’s what American philosopher, psychologist, and educational reformer John Dewey said. And I think he was bang on. Although it might seem like there’s less time than ever in your diary for reflection, it’s probably even more important than ever. Now, more than… The post Go the retro. 5 ways you can build in reflection to improve performance. first appeared on Suzi McAlpine | The Art of Leadershi

Education 199
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Connecting Thought Leadership to Sales and Lead Generation | Dani Buckley

Peter Winick

How thought leadership can elevate sales teams and increase lead gen. An interview with Dani Buckley about creating thought leadership content that salespeople can use. Thought leadership is a great source for lead generation. So how do you create content that a sales team can easily access and assess? And how can you measure the success of it? To discuss these topics I’ve invited Dani Buckley the Vice President and General Manager of LeadG2 to join me.

Sales 130
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12 Questions Leaders Should Never Ask Their Employees

Lolly Daskal

As an executive leadership coach who works with leaders around the world, I often hear leaders asking their employees a wide range of questions on a regular basis. However, some of these questions can be inappropriate or harmful to the work environment. To help leaders create a positive and supportive work environment for their teams, and establish healthy boundaries, I have compiled a list of questions that leaders should never ask of their employees.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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6 Benefits of Delegation (+ Why Most Leaders Under-Delegate)

David Grossman

There are endless reasons leaders don’t tend to regularly delegate tasks. “I’m not sure any of my team members are ready or prepared to do this work.” “It will take longer to explain how to do this than to just do it myself.” “I’m not sure anyone on my team can do this work as well as I can.” “I don’t want to overburden my staff.” “When I have more time, I can teach team members how to do this.

Benefits 113
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How to Become a Strategic Thinker and Ascend into Leadership

Thought Leaders LLC

A retired president of a Fortune 100 company provides effective advice on how to develop strategic-thinking capability and rapidly advance in an organization. Today’s guest post is by Fred Sievert, author of Fast-Starting a Career of Consequence (CLICK HERE to get your copy). Ask any executive what he or she considers the most important skills for team members who aspire to leadership roles, and you will get answers ranging from clear communication to collaboration to adaptability.

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An open letter to leadership teams

Suzi McAlpine

Dear leadership teams, I want to start this open letter by saying I see the pressure you’re under right now. The imperative to deliver on multiple (and sometimes conflicting) obligations is both real and strident. It probably feels a bit like everything is falling into the ‘urgent and important’ quadrant – burning platforms all over… The post An open letter to leadership teams first appeared on Suzi McAlpine | The Art of Leadership.

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How to Train Generative AI Using Your Company’s Data

Harvard Business Review

Leveraging a company’s proprietary knowledge is critical to its ability to compete and innovate, especially in today’s volatile environment. Organizational innovation is fueled through effective and agile creation, management, application, recombination, and deployment of knowledge assets and know-how. However, knowledge within organizations is typically generated and captured across various sources and forms, including individual minds, processes, policies, reports, operational transactions, di

Assets 102
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3 Simple Habits to Improve Your Critical Thinking

Lolly Daskal

Critical thinking is an essential skill for leaders and decision-makers. It involves analyzing and evaluating information, questioning assumptions, and considering multiple perspectives. This helps to make informed and well-reasoned decisions. While some people may be naturally inclined to think critically, it is a skill that can be developed and improved upon through practice and intentional effort.

Diversity 112
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“It’s My Pleasure”: Chick-fil-A Does It Right, While Marriott Does It Wrong!

Rhythm Systems Growth

Customer success guru John DiJulius says that using the phrase “my pleasure” “elevates the professionalism of your employees’ terminology.” These words may be powerful if you deliver remarkable experiences, but they can also annoy the heck out of your customers if you deliver a terrible experience. I want to share two stories with you: a good one and a bad one.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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7 Money-Saving Tips for Small Businesses When Choosing Payroll Providers

Zenefits

Finding the right payroll provider for your small business can be a daunting task, especially when you’re working within a limited budget. However, with careful consideration and a strategic approach, you can save money while ensuring your payroll needs are met. In this listicle, we present seven effective ways that small businesses can potentially save money when searching for payroll providers.

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Authentic Leadership: What It Is, and How to Achieve It

David Grossman

Authentic leadership is one of the most popular topics in business today, with no shortage of books, podcasts, and articles on the concept. And for good reason. Employees are increasingly seeking authentic leaders committed to transparency, integrity, and genuine relationships with their teams. What Is Authentic Leadership? Authentic leadership means embracing high standards, integrity, and acting in the best interests of the people you lead, which then builds trust and naturally leads to strong

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You’re great at this job, let’s make you a manager! What could possibly go wrong?

Suzi McAlpine

Not everyone wants to be a manager. Some people love doing what they’re good at; they’re functional experts who have worked hard to develop their craft. They’re probably known as one of the best in the organisation at this ‘thing’. They might even have a reputation that stretches beyond your business. They want (and deserve)… The post You’re great at this job, let’s make you a manager!

Manager 147
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Does Your Company Have a Culture of Quiet Retaliation?

Harvard Business Review

Quiet forms of retaliation are incredibly common and can be contagious in the workplace. The organizations that accept this form of retaliation as a standard practice have difficulty hiring and retaining great people. Retaliation — in all its forms — not only harms current team members, but a culture that tolerates retaliation results in harm to the mission and the organization’s ability to deliver to its customers and stakeholders.

Manager 101
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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Why It’s More Important Than Ever to Be Coachable

Lolly Daskal

As a leader, it is important to continuously learn and grow in order to effectively lead and make informed decisions. While some leaders may believe that they can simply read a book or listen to a lecture and immediately apply the information. The reality is that lasting change and personal growth often require a more structured and personalized approach.

Accounts 112
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Harnessing Accountability and Efficiency with Rhythm Systems: The Arbill Case Study

Rhythm Systems Growth

Discover the transformative power of Rhythm Systems in our latest case study: Arbill's journey towards greater accountability and efficiency. Learn how strategic alignment and process optimization can drive your business forward.

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We Asked, You Answered: What Are Your Recommended Summer Reads?

Association Now Leadership

From fiction to business topics, association professionals are reading a little bit of everything this summer. Read on for some book recommendations from your colleagues. Looking for something to read on the beach or lake, in the backyard, or even on a plane this summer? Don’t worry, we’ve got you covered. Whether you like fiction or something more directly related to your work, here are some recommendations from fellow readers.

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Empowering Team Autonomy: Cultivating Self-Organizing Teams

Management30 Agile and Lean Principles

In a world filled with rapid change and uncertainty, traditional approaches to teamwork and leadership often fall short. That is where the power of self-organizing teams comes into play. Imagine a dynamic group of individuals working together, not bound by rigid hierarchies, but driven by autonomy, creativity, and a shared sense of purpose. These teams have the ability to adapt swiftly, innovate fearlessly, and thrive amidst the chaos of our VUCA world.

Manager 98
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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Expected Graduation Date on Resume: Should You Add It?

BetterUp

Jump to section Why you should put an expected graduation date on your resume How to include an expected graduation date on your resume 8 tips for adding graduation information to your resume 6 resume examples for expected graduation dates When should you leave your expected graduation date out?

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How to Be a Purpose-Driven Leader Without Burning Out

Harvard Business Review

Servant leadership was a crucial stepping-stone to a more humane world of work, but “noble-purpose leadership” is better suited for today’s chaotic environment.

Manager 98
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8 Tips to Improve Your Leadership Listening Skills

Lolly Daskal

Most people believe they are good listeners, but the reality is that many of us struggle with effective listening. Poor listening skills are one of the main causes of poor communication in leadership, and it can have negative impacts on teamwork, idea generation and trust. Here are 8 tips to improve your leadership listening: Stop the internal chatter.

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Harnessing the Power of Think, Plan, Do® Rhythms for Accelerated Growth

Rhythm Systems Growth

Harnessing the Power of Think, Plan, Do® Rhythms for Accelerated Growth In the dynamic world of business, growth is a double-edged sword. While it brings opportunities and prosperity, it also introduces complexity that can be challenging to manage. As a company expands, it becomes increasingly difficult to maintain alignment, drive execution, and sustain growth.

Manager 98
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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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Help Your Board Embrace Innovation

Association Now Leadership

A commitment to innovation needs to start at the top of your organization. For CEOs, that means getting their boards comfortable with innovation and explaining to them how doing so will ultimately benefit the organization for the long term. Innovation isn’t easy, but it’s necessary to build a strong, effective organization. And sometimes just as complex is getting a board to commit to changes that may shift the way an association looks, acts, or operates.

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The CEO Mindset: Resolving Sales Performance Challenges | Part 5

Chief Outsiders

Part 5: Moving Your KPI Levers Into Alignment Managing a sales team can be a lonely job these days. Just a few years ago, the energy in a typical sales office was positively electric. The office reverberated with the sound of ringing phones, demonstrations, strategy sessions, pipeline reviews, and the clanging of the sales bell after a deal was closed.

Sales 98
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A Breakdown of LinkedIn’s AI Assisted Growth Loop

Brian Balfour

In March, LinkedIn launched an AI assisted growth loop. Fareed Mosavat and I recorded a convo where we broke it down step by step. We were shocked when we looked up the stats. From March to June it went from generating 0 to 1M uniques per month according to Ahrefs and is on one of the steepest growth curves we’ve ever seen for a content loop. ?️ Note: Fareed and I are thinking about turning this type of convo into a podcast.

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3 Ways to Keep Your Audience Focused During a Presentation

Harvard Business Review

Grabbing and keeping your audience’s focus is critical to communication success. What you have to say is important, so give yourself the best chance to convey your message to your audience by first gaining attention, but then, more importantly, sustaining it. In this piece, the author outlines three techniques — physical, mental, and linguistic — to engage your audience.

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Embracing An Outsider Mindset: Three Strategies For CEO Success

Chief Executive

“Outsiders disrupt industries by asking the right questions that insiders are afraid to ask, and that’s where true innovation begins.” – Simon Sinek Innovation often comes from outsiders willing to challenge the status quo. When I founded Slope, my knowledge of clinical research barely scratched the surface. While I was an industry outsider, my deep background in predictive supply chain modeling helped me see that clinical research “best practices” were, in fact, slowing

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Mastering OKRs: How Artificial Intelligence Can Help You Set and Achieve Better Objectives and Key Results

Rhythm Systems Growth

Implementing Rhythm Systems Software using artificial intelligence (AI) can be a game-changer for organizations looking to track, rate, and manage their objectives and key results (OKRs).

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Good Disruption: The Metaverse

UVA Darden

Good Disruption: The Metaverse burtonc Thu, 07/06/2023 - 12:52 5 July 2023 Entrepreneurship & Innovation Business, Ethics & Society Digital Transformation Your browser does not support iframes, but you can visit In 2018, the Steven Spielberg movie Ready Player One was released. Set in the year 2045, the movie depicts a virtual world, Oasis, where players can escape their everyday lives to be whoever they want and do whatever they want through an avatar.

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You Might Hit Two

Chief Outsiders

This post is briefer than my usual, with two quick topics vs. one longer theme. 1. Aim “There’s this thing in quail hunting… if a dozen jump and you shoot at the flock, you don’t hit [diddly squat]." “But if you pick a quail, you might hit two.

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Resume Dos and Don'ts: 29 Resume-Writing Tips

BetterUp

Jump to section The importance of your resume Formatting: dos and don'ts Work experience: dos and don'ts Skills on your resume: dos and don'ts Education: dos and don'ts Writing: dos and don'ts Bonus resume dos and don’ts Start your job hunt off right

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3 Ways Our Brains Undermine Our Ability to Be a Good Leader

Harvard Business Review

To be successful, researchers at the Neuroleadership Institute have found we must excel across three core domains of great leadership: being future-focused, being good with people, and being able to drive results. And yet, as we develop as leaders, our brains evolve in ways that challenge our ability to excel in these areas. The team analyzed dozens of leadership development programs used by larger organizations and discovered they often fail to equip leaders across all three domains.