Remove Operations Remove Real Estate Remove Scaling Remove User Experience
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What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what.

Andrew Chen

Let’s start by looking at where the service economy is right now and why it’s resisted a full scale transformation by software. It’s a huge leap in terms of user experience over Craigslist’s Childcare section. Five strategies for unlocking supply in regulated markets. Future opportunities.

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What to look for when you’re hiring a Head of Growth

Andrew Chen

Or are you trying to scale its success? In the book, I describe stage-by-stage how to successfully start and scale the central forces that power tech’s most successful companies — network effects. When a company like Dropbox, Slack, or Uber hit scale, it might seem like network effects kick in, and the next phase is easy.

Scaling 82
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The red flags and magic numbers that investors look for in your startup’s metrics – 80 slide deck included!

Andrew Chen

One of the reasons I’ve been excited about being a professional investor is the ability to apply my skills as an operator. Thinking about new user experience, engagement metrics, and other important concepts. If you can get that going, then by a conceptual proof by induction, you’ll be able to show how it scales.

Metrics 111