Connect, Reflect, Direct.Then Ask (On Coaching)
Ed Batista
APRIL 25, 2023
2] I've written before about coaching as part of your leadership toolkit, most notably in "How Great Coaches Ask, Listen and Empathize," first published by Harvard Business Review in 2015. The key is to establish receptivity to whatever the other person needs to discuss, and to avoid presumptions that unnecessarily limit the conversation.
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