Vantage Circle

JANUARY 31, 2023

According to Tony Hsieh, the CEO of Zappos , their philosophy is that “We’re willing to make short-term sacrifices (including lost revenue or profits) if we believe that the long-term benefits are worth it. Protecting the company culture and sticking to core values is a long-term benefit.”

Diversity 104

Diversity Inclusion Accounts Operations 104

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. Help the user understand how they would benefit from hosting with you, and address all of their concerns. To launch a city, we’d travel there and hold a meetup. Converting travelers to hosts definitely moved the needle when we launched a new market.

User Experience 111

User Experience Retention Marketing Travel 111

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. Help the user understand how they would benefit from hosting with you, and address all of their concerns. To launch a city, we’d travel there and hold a meetup. Converting travelers to hosts definitely moved the needle when we launched a new market.

User Experience 48

User Experience Retention Marketing Travel 48