Harvard Business Review

APRIL 30, 2024

Whenever a new technology comes along, large companies think you need to appoint a designated senior leader — a “czar,” in popular parlance — and it will get taken care of. This, however, is a mistake. The process usually starts when teams are pitching leadership on wildly optimistic and conflicting use cases, and the board, excited but unsure how to proceed, puts some poor, unsuspecting soul in charge of the whole thing.

Implementation 115

Implementation 115

Chief Outsiders

APRIL 30, 2024

In the realm of business, artificial intelligence (AI) is commonly touted as nothing short of a marvel—a powerful tool ready to solve complex business and marketing issues autonomously. Yet, its effective implementation demands more than faith; the precision and care needed in deploying AI is like the insight and foresight of a skilled navigator charting a course.

Implementation 111

Implementation Marketing 111

Scott Elbin

APRIL 30, 2024

Lead long enough and it’s eventually going to happen. Your team is going to come up against a tough run. Things were going great and then, suddenly, they’re not. The tough times could last for weeks, months, or even a year or more. The causes can be varied – competitive pressures, customer service challenges, a financial squeeze, uncontrollable externalities – and aren’t mutually exclusive.

106

106

Harvard Business Review

APRIL 30, 2024

How can you decline a promotion without making things awkward? In this article, the author shares advice from two experts on how to navigate this complicated situation. First, explore the underlying reasons behind your hesitation. If you are 100% sure you don’t want the promotion, decline as swiftly as possible. Be tactful and tactical. While there’s no need to provide an exhaustive account of your decision, framing it strategically is important.

Accounts 103

Accounts Manager 103

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Benefits

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: Last month, I began an interview process for a job that would almost double my current salary. I have 10 years of experience in my field, but my current employer’s salaries are not competitive and I don’t see a clear path for advancement. This new position would be a promotion in title and come with the ability to manage a small team and build a program.

Recruitment 105

Recruitment Benefits Manager 105

AIHR

APRIL 30, 2024

According to a recent survey, 30% of small business employees express distrust towards their HR departments, with a further 40% questioning the objectivity and impartiality of HR professionals. AIHR’s State of HR report highlights how historical perceptions have painted HR negatively and continue influencing today’s view of the function. In this article, we explore the drivers of HR reputation, its influence on our credibility, and the actions required to move forward.

Metrics 102

Metrics Education Administration Benchmarking 102

Kellogg Insight

APRIL 30, 2024

Lie, cheat, steal … no big deal? When we feel like we’re not in control of our lives, it’s easier to accept unethical behavior.

120

120

Michael McKinney

APRIL 30, 2024

Here is a selection of Posts from April 2024 that you will want to check out: Three Options to Help You Strengthen Your Feedback Skills by @artpetty Person Behind The Title via @LeadershipMain Be curious. Be Empathetic. Charisma vs. Character by @KevinPaulScott Transitions the Easier Way: Career & Life by @KateNasser The Law of Reversed Effort Caring a little less and coming to terms with a potential negative outcome doesn’t necessarily make us lazy or indifferent When You're on Thin Ice by

Engineering 99

Engineering 99

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a coworker, Jim, who is in the same department as me, and our work sometimes overlaps. We are both managers and havebeen at our company for the same amount of time. I’ve had some trouble communicating with Jim and getting answers/information I need. He’s not great about responding to IM’s and due to the nature of his job, he’s often away from his desk so I can’t easily pop by to catch him.

Energy 98

Energy Manager 98

Kellogg Insight

APRIL 30, 2024

Grocery habits—like buying mortadella beef or scheduling regular shopping trips—can be as useful as credit scores at predicting who will reliably repay loans.

98

98

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management

Lolly Daskal

APRIL 30, 2024

As an executive leadership coach, I advise my clients on numerous aspects of leadership, and one recurring challenge that leaders face is the task of revitalizing their team’s morale when it hits a low point. A motivated and engaged team is vital for an organization’s success, and here are three effective strategies that I believe can help you reenergize your team and lead them towards a path of renewed enthusiasm and productivity.

Manager 88

Manager 88

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: Since starting my first work-from-home job last year, I’ve noticed the unexpected perk that being able to work from an armchair, recliner, or my couch has SIGNIFICANTLY reduced chronic pain from an old injury because I’m able to support my body in ways that a desk chair doesn’t allow.

Nonprofit 85

Nonprofit Manager 85

Kellogg Insight

APRIL 30, 2024

In Hollywood, new directors were more likely than veterans to embrace digital cameras—a finding that showcases how individuals’ career concerns shape tech adoption.

75

75

Harvard Business Review

APRIL 30, 2024

Sponsor content from Microsoft Azure & NVIDIA.

117

117

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Engineering

Kellogg Insight

APRIL 30, 2024

A lot of employees could benefit from a structured “lab” setting to inspire meaningful collaboration.

Benefits 80

Benefits 80

15Five

APRIL 30, 2024

Remote work is on the rise in the professional landscape, with more companies embracing flexible work arrangements, and for good reason. However, along with its rise, misconceptions about remote work have also surfaced, particularly regarding employee engagement. In this blog, we’ll debunk some common myths surrounding remote employee engagement and explore the reality behind them.

Employee Engagement 59

Employee Engagement Strategic Planning Workflows Implementation 59

Kellogg Insight

APRIL 30, 2024

A partial explanation comes from a seemingly separate phenomenon: the plight of younger workers.

78

78

Harvard Business Review

APRIL 30, 2024

A conversation with Harvard Kennedy School’s Barbara Kellerman on identifying and avoiding them.

Manager 71

Manager 71

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

Compliance

Chris LoCutro

APRIL 30, 2024

In Part 2 of our series on second-generation transitions, we shift the focus to successors stepping into leadership roles. Discover the crucial dos and don’ts for successors as they navigate the complexities of family business transitions. From embracing mentorship to preserving the family legacy, this episode offers invaluable insights to guide successors on their journey.

Small Business 40

Small Business Operations Succession Planning Energy 40

Help Scout Leadership

APRIL 30, 2024

Unlock the potential of your customer service with analytics, and explore data-driven strategies to improve your business operations.

Operations 44

Operations 44

BetterUp

APRIL 30, 2024

Jump to section What is intelligence?

52

52

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Employee said awful things about a coworker … while on the phone with them I’m writing about an incident that happened to my coworker, “Jane.” Jane was out of town over the weekend and her corporate lodging card wouldn’t work.

Nonprofit 98

Nonprofit Manager Compensation Retention 98

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

Education

Mark Sandborn

APRIL 30, 2024

George Bernard Shaw said, “Those who cannot change their minds cannot change anything. To change one’s mind requires re-examining old beliefs and determining what is now most important. How has leadership changed and what should you be doing now? Here are ten things you need to do and develop as essential skills: 1. Initiate Change Historically leaders have more often than not reacted to change, some have embraced it but only the brave few initiated it.

Inclusion 75

Inclusion Diversity Compensation Benefits 75

AlignOrg

APRIL 30, 2024

Al’s relentless forward march is reshaping the essence of work and fundamentally altering how businesses operate on a practical level. As one of our clients termed it, the spin around AI seems like a “frantic FOMO” (fear of missing out). While there is certainly a need to ensure the energy being directed to AI is delivering value, prioritized across all initiatives, and aligned with strategy, the continual advancements in AI cannot be ignored.

Retention 110

Retention Staffing Manager Talent Development 110