Mon.Jan 01, 2024

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Big Mistakes To Avoid Today

Michael Hyatt

It’s New Year’s Day. And if you haven’t already set some New Year’s Resolutions while staying up too late last night, you’ll probably find yourself thinking about the next twelve months sometime today. And if you’re not careful, you’re bound to fall into one of these common traps. Trap 1: Letting Shame Chart Your Course […] The post Big Mistakes To Avoid Today appeared first on Full Focus.

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21 Leadership Habits to Cultivate This Year

Lolly Daskal

Be a visionary: The most effective leaders have a clear vision of what they want to achieve and are able to inspire others to work towards that vision. Be a strategic thinker: Business needs good strategic thinkers and the most effective leaders are able to think strategically and plan for the long-term. Be a good planner: The best leaders are able to plan effectively, and set clear and achievable goals.

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How To Create the Ultimate Exit Survey (Plus Questions & Free Template)

AIHR

An exit survey can provide you with valuable insight into how employees truly feel at work in your organization. With the cost of losing an employee often between 1.5-2.0 times an employee’s annual salary, understanding why people leave your company and taking action to prevent this is crucial when it comes to meeting organizational goals and protecting your employer brand.

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Brevity: How to Live Well in a New Year

Leadership Freak

A big goal makes me feel powerful when it's 364 days away. A goal for today slaps me to attention. A year-long goal is a compass. Awareness of brevity sets the rudder.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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3 Ways to Differentiate from the Competition

Ascend

Salespeople always think their product or service is better than the competition, so prospects should naturally choose them, right? Wrong. Looking at it from the prospect's perspective, there usually isn’t much difference between companies. It’s hard to find that one defining factor that stands out above the rest. Here are three ideas about identifying differentiators and using them with the right prospect at the right time.

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How To Provide Superb Customer Service

Eric Jacobson

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

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First Look: Leadership Books for January 2024

Michael McKinney

H ERE'S A LOOK at some of the best leadership books to be released in January 2024 curated just for you. Be sure to check out the other great titles being offered this month. All In : How Great Leaders Build Unstoppable Teams by Mike Michalowicz It’s never been harder building successful teams. With challenges of work-from-anywhere, flex-schedule and generational divides, business leaders bend over backwards searching for solutions that work.

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Here’s a Cost-Effective Way to Tell If Your Digital Ads Are Working

Kellogg Insight

Running even a small number of experiments can reveal a lot, a new study finds.

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Unlock 35+ Internal Communication Best Practices For Charged Synergy

Vantage Circle

Ever thought about what helps a team work great together? It is not a secret – good communication within the team is the key. This blog shares 35+ internal communication best practices that you can't avoid at any cost! Let’s begin by understanding what internal communication is. What Is Internal Communication? Internal communication is how everyone in a team shares information within a company.

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Who Pays for All Those Generous Credit-Card Rewards?

Kellogg Insight

A new study investigates where this “free” money is coming from—and why credit-card companies are so keen to dole it out.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Strategic Planning During Uncertainty

LSA Global

Strategic Planning During Uncertainty Is a Requirement for Sustained Success The future for most industries is truly uncertain. Yet, the traditional approach to strategy typically assumes modest shifts in markets, competitors, partners, strategies, cultures, and talent. If executive teams want to craft a winning strategy , they should consider best practices for strategic planning during uncertainty. 3 Ways to Succeed at Strategic Planning During Uncertainty Strategic clarity is required for s