Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. user/month Business: $21.99/user/month user/month Business Plus: $26.99/user/month

Employee Engagement 52

Employee Engagement Software Media ROI 52

Walk Me

NOVEMBER 28, 2023

Offering a financially viable training approach The primary advantage of an LMS system over alternative employee training methods such as individual coaching, webinars, and classroom lectures lies in its SaaS-based nature. Leverage this feedback to address user issues and prioritize system refinements.

Implementation 52

Implementation Rollout Education User Experience 52

Andrew Chen

JULY 10, 2018

Jonathan Golden (ex-Airbnb) on bootstrapping liquidity, adding host guarantees, reacting to competition, user experience. James Currier (of NFX) pens one of the classics of the last few years, defining the term “Market Network” – multiple participants, SaaS tools, with transactions at the center.

Metrics 110

Metrics Retention eCommerce User Experience 110

Help Scout Leadership

JULY 20, 2021

They went from being a company known for its excellent engineering and top-of-the-line products to being more flexible and considering more user experience aspects, like paying attention to which industry the buyer worked in, what they’d commonly be doing with the device, and even the budget they worked with.

Sales 145

Sales Sales Metrics User Experience 145

Andrew Chen

NOVEMBER 1, 2021

SaaS products often grow inside of companies — landing and expanding — which also jumping between companies as employees share products with partner firms and consultants. For example, the Acquisition Effect is powered by viral growth and the user experience that compels one set of users to invite their others into the network.

Scaling 82

Scaling Marketing Recruitment B2B 82

Andrew Chen

NOVEMBER 1, 2018

2) Then, to identify potential upside based learnings from within the company as well as across benchmarks from across industry. From my experience, it’s a long, windy experience – others have written about their processes as well. Dozens of angel investments and advisory roles in SaaS, marketplaces, etc.

Metrics 111

Metrics Scaling Marketing Media 111