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Customer Retention: CEOs Share Strategies

Chief Executive

CEOs have spent the last few years chasing suppliers, employees, price increases, digital transformation, health protocols and new customers. Speeding up automation/digital transformation” registered second, with 32 percent. Many companies slipped on retention efforts over the last few years.

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Five Questions To Diagnose Your Company’s Transformation Problem

Chief Executive

Now in the decade of AI, data, the metaverse and accelerated digital transformation, it is the CIO that will need to take the driver seat to bring technology to the forefront of business. Technologies that power these omnichannel strategies help build better brand experiences and drive customer acquisition and retention.

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New trends for a new normal in workforce management

Walk Me

Greater digital transformation in workforce management. Sales and marketing teams can use data to better understand customers, make intelligent projections and set performance targets. This is where digital transformation has become a trend that is here to stay. Challenges and opportunities for women.

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CEOs, Help Your Board Help You

Chief Executive

In addition to those broader, tectonic shifts, boards have ongoing cybersecurity concerns, digital transformation, environmental and diversity goals, war for talent issues, demographics and workforce shifts and related retention issues.

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The Personality Traits of Streaming Services: What Roles Do Original Series Play?

UVA Darden

burtonc Tue, 03/21/2023 - 16:38 20 March 2023 Marketing & Sales Strategic Marketing Digital Transformation Caroline Newman “Watching television” means something different than it did 10 years ago. Retention becomes really tricky,” Palomba said. How might it further change in the age of streaming services?

Revenue 96
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An introduction to HR analytics for change management

Walk Me

Data about employees not only exists within HR systems, such as staff records, but can be gleaned from other departments within organizations, such as IT, sales, marketing, production, manufacturing and creative services. When HR leaders take this often superficial data to the next level, deeper analysis can result in important insights.

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How To Develop an Effective HR Strategy [2024 Edition]

AIHR

Strategic workforce planning and development : Having an HR strategy means identifying current and future workforce needs and establishing clear guidelines on recruitment, onboarding, training, and retention. They started by conducting a study to find out which new capabilities its workforce needed to digitally transform the company.