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The 9 Best Front Alternatives for Customer Support Teams

Help Scout Leadership

Though they’ve been around since 2014, they’ve seen significant growth over the last few years. Front helps teams of all types — support, marketing, and sales — manage communications. You can’t use it to provide chat support or to create a knowledge base unless you pay for add-ons, which can make scaling your support more difficult.

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How to Become a Manager: A Guide for Aspiring Leaders

Get Lighthouse

It's all about shipping that code, completing that copy, closing those tickets, or hitting that sales goal. It helps you straddle the line between being pro-active and re-active, as well as building a culture of candor and accountability. Instead, they're thoughtful, aware, and think at scale. Return to Table of Contents.

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Why Employers Should Lead the Way in Women’s Rights

Zenefits

On a broad scale, women are promoted into managerial positions much less than men. These are more women-driven companies that accomplished 42% more sales and 66% more invested capital. No account yet? Employers will do well to pay attention to these jumped hurdles and uplift women in their businesses. Username or Email Address.

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The Podcast Ecosystem in 2019 – a16z’s 68 page analysis (Guest essay by Li Jin)

Andrew Chen

As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. In 2014, the first season of Serial aired, considered to be the first breakout podcast, with its narrative audio journalism drawing in 5M downloads in the first month.

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The Podcast Ecosystem in 2019 – a16z’s 68 page analysis

Andrew Chen

As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. In 2014, the first season of Serial aired, considered to be the first breakout podcast, with its narrative audio journalism drawing in 5M downloads in the first month.