Mike Griffiths

MAY 11, 2020

However, before enrolling in some uninspired port of traditional course content to an online platform, let's see what else is out there. What are the emerging trends and good practices? What can we look forward to seeing in the world of online learning for project managers? Would people learn anything?

Project Management 69

Project Management Engineering Retention Compliance 69

Help Scout Leadership

AUGUST 11, 2021

One of the best ways to stay current with trends and customer needs is by following customer service blogs. Below are nine customer service blogs we love, with breakdowns of what content you can expect to find on them and details on why they’re so amazing. Bill Quiseng. Videos and documentation around historical presentations.

SaaS 80

SaaS Sales Sales Education 80

LSA Global

DECEMBER 28, 2017

What Effective Coaches Do. The focus needs to be on the employee and the opportunity you can give them for self-knowledge and discovery. Your role as a manager and coach is to build the self-awareness capabilities of your team, not to criticize. #3. Effective coaches: Help their employees perform at their peak.

Manager 34

Manager Performance Management 34

Vanessa Van Edwards

MARCH 12, 2024

This team building exercise I am about to teach you can: Help your team be more productive Encourage deeper collaboration Assess what tasks are working and which aren’t This is the team exercise my team and I do all the time. Here are the goals of the exercise: “Start” What should we be doing more of? What is Start, Stop, Continue?

Marketing 98

Marketing Engineering Implementation Accounts 98

LSA Global

JANUARY 11, 2018

What does a salesperson need to do differently to ensure that they are considering customer needs and wants before their own? During the discovery process, we learned: They had been working with another training firm to deliver the program for the last two years. Bad for that self-centered sales person. Good for us. Be Truthful.

Sales 38

Sales Sales Deliverables 38

Brian Balfour

JUNE 20, 2017

Preface by Brian Balfour: I rarely accept guest posts on this blog, but this opportunity was too good to pass up. The six hypotheses they tested, where the hypotheses came from, what worked and what didn't. The six hypotheses they tested, where the hypotheses came from, what worked and what didn't.

Onboarding 84

Onboarding SaaS Metrics Sales 84

Get Lighthouse

FEBRUARY 9, 2023

14 Challenges You didn't Plan for When You Started Hiring Remote Employees (and what to do about them) The Lighthouse team is remote, and we've been speaking with various remote leaders over the past few years, collecting both public and private stories about the challenges specific to having remote employees.

Onboarding 137

Onboarding Manager Team Management Benefits 137

Andrew Chen

NOVEMBER 4, 2019

But what’s the next? There will be many new software platforms that allow creators/influencers/service providers to work on what they love and earn income from that work. This has huge implications for entrepreneurship and what we’ll think of as a “job” in the future. In recent years, the Gig Economy has taken over.

SaaS 90

SaaS Software Revenue Marketing 90

Andrew Chen

NOVEMBER 4, 2019

But what’s the next? There will be many new software platforms that allow creators/influencers/service providers to work on what they love and earn income from that work. This has huge implications for entrepreneurship and what we’ll think of as a “job” in the future. In recent years, the Gig Economy has taken over.

SaaS 40

SaaS Software Revenue Advertising 40

Michael McKinney

DECEMBER 7, 2022

Helping people develop their potential—enabling them to articulate and become the self they want to be, are capable of being, and that best serves them and others in the short and long term—is what we as individuals and leaders strive toward. Blog Post ). Blog Post ). Blog Post ). But how do we grow? Stephen M.R.

Government 98

Government Manager Operations Compliance 98