Ed Batista

MARCH 19, 2023

An observation drawn from my practice is that leaders love puzzles. So do many people, of course, but typically as an absorbing hobby. In my experience a disproportionate number of leaders exhibit an almost obsessive need to tackle and solve complex problems, and this trait is one of the factors that drove them to seek out (or create) a leadership role, which reliably presents them with any number of "puzzles" to solve on a daily basis.

Media 112

Media Engineering Compensation Manager 112

Association Now Leadership

MARCH 19, 2023

Intense focus on meeting your goals has its virtues—and its drawbacks. Better leadership, experts say, means diversifying leadership styles. There’s no one wrong way to be a leader—except, perhaps, being overly committed to the idea that there’s one right way of doing things. Consider the case of Elon Musk, who since taking over Twitter last year has worked to institute a productivity-focused, “hardcore” workplace culture at the social media platform.

Media 108

Media Revenue Manager 108

Forbes Leadership

MARCH 19, 2023

Nobel Prize winners endured untold obstacles to differentiate themselves from some of the smartest people on the planet. And the techniques they employ to rise to the top hold lessons that every leader should learn.

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Eric Jacobson

MARCH 19, 2023

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

Hospitality 52

Hospitality Energy Manager 52

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Benefits

Forbes Leadership

MARCH 19, 2023

Credit Suisse, the troubled Swiss-based investment bank, received an offer by their intra-country rival Union Bank of Switzerland (UBS) to purchase it for around $1 billion, according to The Financial Times.

Banking 94

Banking 94

Forbes Leadership

MARCH 19, 2023

You can't always rely on your boss to call attention to your achievements. Here are five ways to increase your visibility at work so you can take your career to the next level.

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Forbes Leadership

MARCH 19, 2023

Happiness is a worthy goal—and one most people seem to be stiving for But contrary to common belief, you won’t achieve it by pursuing it for its own sake, by focusing on yourself or by achieving the traditional trappings of success.

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Forbes Leadership

MARCH 19, 2023

Leo Fender had a saying: “Artists are angels. It’s our job to give them wings to fly.” You could call that saying a mission, vision or values statement. In just 12 words it sums up Fender’s desire to create the best musical instruments for his customers.

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Forbes Leadership

MARCH 19, 2023

Making work a positive experience for neurodivergent people isn’t just about harnessing talent or maximizing profits. It’s also about social justice and recovery. Trauma changes the brain, but so does healing.

Diversity 77

Diversity Inclusion 77

Forbes Leadership

MARCH 19, 2023

What percentage of projects in your workplace miss the deadline or go over budget? How frequently are your team’s members overconfident about their decisions? If you didn’t answer “rare to none” for any of these, you got a problem.

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Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

Change Management

Forbes Leadership

MARCH 19, 2023

We are at an important pivotal moment, when we take a long hard look at what can move the needle for employees to feel a greater sense of inclusion and belonging. And this is where one of the most cost-effective and impactful change approaches comes in, namely focusing on behaviour change.

Inclusion 71

Inclusion 71

Forbes Leadership

MARCH 19, 2023

When OpenAI released its most current version of GPT-4 on March 14, 2023, one thing was abundantly clear: The cottage industry of leadership storytelling is about to change.

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Forbes Leadership

MARCH 19, 2023

If you are a leader charged with laying off employees or you’ve been laid off, your job now is to make sense of what’s happened.

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Forbes Leadership

MARCH 19, 2023

Salesforce Chief Digital Evangelist, Vala Afshar, has several useful techniques that can help you build your network.

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Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Engineering

Forbes Leadership

MARCH 19, 2023

The Office of Federal Student Aid is launching a secret shopper program to protect students from fraud.

Education 76

Education 76