The Simple Power of Communicating with Kindness
Harvard Business Review
JULY 12, 2023
In today’s world a host of issues are eating away at our connections with each other: Lack of focus, high-speed interactions, political polarization seeping into professional interactions, lack of trust. It’s easy to let daily civilities go by the wayside — or to approach difficult conversations with anger and ferocity — but, the author tells us, her experience as a corporate communications executive points to the benefits for leaders who double down on kindness instead.
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